User's Guide

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Taking care of the System
5. Cleaning the System
Use a soft cloth or tissue to wipe the exterior of the Insulin Pump. If necessary, a small
amount of mild alcohol on a soft cloth or tissue may be used. Organic solvents such as
benzene, acetone and household industrial cleaners can cause irreparable damage to the
Insulin Pump.
1. The outside of the Insulin Pump and Accessory should be cleaned monthly.
2. When cleansing, use a cloth moistened with water or a neutral pH detergent and
afterwards wipe, with a dry cloth.
3. DO NOT USE thinner, alcohol, benzene or similar solvents.
Warning In case of device malfunction, stop using the Insulin Pump immediately and
contact the local distributor for technical support.
Warning
4. Troubleshooting the Insulin Pump
PROBLEM CORRECTIVE ACTION
Abnormal LCD
An abnormal LCD can occur when the battery charge is low.
Check the remaining battery charge after you administer a
bolus dose.
The life span of the battery is between 3-6 weeks, but
varies among users. Some batteries are known to still show
a full charge after two months.
To avoid any battery mishaps we recommend to change
the battery every two months, when the pump alerts to
low battery reserve or whenever there is a display problem
with your screen.
Insulin Pump does not
function following CT or
MRI scan
It is possible that the pump is damaged by CT or MRI scan.
contact technical support
Notice
The battery cap has a O-ring to seal the battery compartment. If it is damaged or
missing replace the battery cap.