Help Guide

[159] Troubleshooting | Connected devices
Some media files in the USB device or server are
not displayed.
Unsupported files may not be displayed.
All the folders/files may not be displayed depending on the system status.
Related topics
Supported files and formats
[160] Troubleshooting | Connected devices
Operation cuts out, or a device does not work.
Check if the device is turned on.
Replace the batteries of the device.
Re-register the device.
Bluetooth devices use the 2.4GHz band, therefore communication speed may
deteriorate or cut out occasionally due to wireless LAN interference.
If household electric appliances (e.g., microwaves or mobile devices) are placed
nearby, radio wave interference is more likely to happen.
The TV or device may not work on a metal rack due to wireless communication
interference.
For usable communication distances between the TV and other devices, refer to the
instruction manuals of the devices.