Help Guide

[150] Troubleshooting
Connected devices
No picture from a connected device.
You cannot select a connected device in the Home Menu.
Certain programs on digital sources display a loss of detail.
Photo images or folders take time to display.
You cannot find a connected BRAVIA Sync HDMI device.
The STB MENU button on the remote control does not work. This feature is available for
TVs in which the included remote control has an STB MENU button.
You cannot turn off the set-top box (cable/satellite box) using the TV's remote control
through the IR Blaster function.
An external device (such as a set-top box) cannot be controlled via the IR Blaster. (IR
Blaster compatible models only)
Some media files in the USB device or server are not displayed.
Operation cuts out, or a device does not work.
Some paid content cannot be played.
[151] Troubleshooting | Connected devices
No picture from a connected device.
Turn the connected device on.
Check the cable connection between the device and TV.
Press the INPUT button to display the list of inputs, then select the desired input