Help Guide

2. Check if the TV turns on with the power button on the TV.

Press the power button on the TV and check if the TV turns on. The power button is on

the side or back of the TV.

For details, refer to the Reference Guide of the TV.

If the TV turns on with this procedure, there may be a problem with the remote control.

Refer to the following topic.

The remote control does not operate.

3. Unplug the AC power cord (mains lead) and wait for 2

minutes (3 minutes for models equipped with an OLED

panel).

Unplug the TV power cord (mains lead) from the electrical outlet and wait for 2 minutes (3

minutes for models equipped with an OLED panel). Then plug the power cord (mains

lead) back into the electrical outlet. After 20 seconds, press the power button on the

remote control or TV.

Hint

When you unplug the TV and plug it in again, the TV may not be able to turn on for a

while, even if you press the power button on the remote control or TV. This is

because it takes time to initialize the system. Wait for about 10 to 20 seconds, then

try again.