Help Guide
3 Install new batteries into the remote control.
If the problem persists, refer to If a full reset (restart) of the TV is required and Frequently
Asked Questions for Troubleshooting pages.
Note
When you unplug the TV and plug it in again, the TV may not be able to turn on for a
while, even if you press the power button on the remote control or the TV. This is
because it takes time to initialize the system. Wait for about 10 to 20 seconds, then
try again.
When you cannot search using your voice, activate the
Microphone
button or
Google Assistant
button by pressing the HOME button and selecting [Settings] —
[Voice Remote Control].
Related topics
Using the remote control
Using the remote control microphone
[145] Troubleshooting
Power
The TV turns off automatically.
The TV turns on automatically.
After turning on the TV, it turns off immediately. (only models equipped with an OLED
panel)