Help Guide

1 Press the HOME button, then select [Settings] — [Network] — [Advanced
settings] — [Network status] — [Check Connection].
Check your network connections and/or server’s instruction manual for connection
information, or contact the person who set up the network (network administrator).
Hint
The solution varies depending on the network status check. For solutions based on
each issue, see “Frequently Asked Questions” on the Sony Support Site.
Note
If the LAN cable is connected to an active server and the TV has acquired an IP
address, check your server’s connections and configurations.
Press the HOME button, then select [Settings] — [Network] — [Advanced settings]
— [Network status].
Related topics
Using Wi-Fi to connect the TV to the Internet/Network
Connecting to a network using a LAN cable
[140] Troubleshooting | Network (Internet/home)/apps
The picture and/or sound quality from streaming
apps is poor.