Help Guide

[126] Troubleshooting | Broadcast reception
Broadcast HD formats have poor quality.
Content and signal quality are regulated by the signal provider. Many HD channels and
content are actually upscaled versions of standard-definition broadcasts. The picture is
affected by the quality of the signal received, which varies between channel and
program.
Related topics
Check these things first to troubleshoot your TV reception.
[127] Troubleshooting
Sound
No sound but good picture.
Audio noise.
No audio or low audio with a home theater system.
Distorted sound.
You want to output sound from both the headphones/Bluetooth audio device/audio system
and the TV speakers.
You are concerned about a delay between the picture and sound.
No TV sounds such as operation sound or audio response.
You cannot establish an eARC connection.
You cannot use voice search/the Google Assistant with the built-in MIC (only TVs with a
built-in MIC). * Availability depends on your model/region/country.
*