Help Guide

There is picture or sound noise when viewing an analog TV channel.

Some channels are blank.

Poor reception or poor picture quality with digital broadcasts.

You cannot view digital channels.

You cannot receive or select channels.

Some digital cable channels are not displayed.

Broadcast HD formats have poor quality.

[116] Troubleshooting | Broadcast reception

Check these things first to troubleshoot your TV

reception.

Make sure that the antenna cable is firmly connected to the TV.

Make sure that the antenna cable is not loose or disconnected.

Make sure that the cable or cable connector of antenna is not damaged.

To watch streaming content, connect the TV to the Internet.

Hint

For more information, please visit the Sony support website.

Support Site