Help Guide

[113] Troubleshooting | Picture (quality)/screen
Panel refresh does not complete. (only models
equipped with an OLED panel)
Panel refresh works when the room temperature is between 10°C (50°F) and 40°C
(104°F). If the room temperature falls outside of this range during the panel refresh, the
process does not finish and a message is displayed. If the message is displayed, check
the temperature of the room.
[114] Troubleshooting
Keyboard
You cannot operate the current screen after the on-screen
keyboard is displayed.
To return to operation of the screen behind the on-screen keyboard, press the BACK
button on the remote control.
[115] Troubleshooting
Broadcast reception
Check these things first to troubleshoot your TV reception.
Block noise or an error message appears and you cannot watch broadcasts.
Ghosting or double images appear.
Only snow noise or a black picture appears on the screen.