Help Guide

Note

Performing a factory reset will delete all of the TV’s data and settings (such as Wi-Fi

and wired network setting information, Google account and other login information,

Google Play and other installed apps).

Press the HOME button, then select [Settings] — [Storage & reset] —

[Factory data reset].

Select [Erase everything].

If you have set a PIN code on your TV, you will be prompted to input it when you

select [Erase everything].

After the factory reset process completes successfully, the TV will proceed into the

Initial Setup wizard. You must agree to the Google Terms of Service and Google

[99] Troubleshooting | Start here

Frequently Asked Questions for Troubleshooting

For troubleshooting information, you can also refer to Frequently Asked Questions on our

support site.

[100] Troubleshooting

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