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connected devices. Also, remember that pairing requires you to be close to the target device,
preferably right next to it.
8. Make sure it’s a profile match!
It is a bit technical, but there are various Bluetooth profiles that can cause mayhem if they are not
aligned. For example, there are transmitting and receiving Bluetooth devices (your phone is able
to send music to a speaker, but not the other way around). Always consider the purpose of the
device you’re trying to pair with.
Alternatively, if a device allows for more than one mode of connection—phone, music,
messages, and address book,—try disabling certain modes on either connected device to see
if that helps your problem.
I cannot connect to the headphones or
speakers via a Bluetooth pairing from the
mobile device.
Pairing was previously possible, but now the device cannot reconnect.
Check the following.
1. Confirm how the devices you are using are combined.
2. Update the Music center (SongPal) app.
3. Delete device information, and then reattempt pairing.
Related Info
1. Confirm how the devices you are using are combined.
There is a possibility that the Bluetooth connection is already made with a device that you did
not want to connect or the Bluetooth connection is not correctly set.