N User Guide Personal Computer VG C - L S 3 0 S e r i e s
n 2 N Contents Before Use .........................................................................................................................................................................5 Documentation .............................................................................................................................................................5 Ergonomic Considerations ....................................................................................................................
n 3 N Using Peripheral Devices .................................................................................................................................................88 Connecting a Universal Serial Bus (USB) Device......................................................................................................89 Connecting a Printer ..................................................................................................................................................
n 4 N Troubleshooting .............................................................................................................................................................122 Computer .................................................................................................................................................................124 System Security ..........................................................................................................................................
n 5 N Before Use Before Use Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing. ! External views illustrated in this manual may look slightly different from those of your computer. Documentation Your documentation includes printed information and user guides to read on your VAIO computer.
n 6 N Before Use Non-printed Documentation ❑ User Guide (this manual) — Contains features of your computer. It also includes information about the software programs included with your computer, as well as information on solving common problems. ❑ Specifications — The online Specifications describe the hardware and software configuration of your VAIO computer. To view the online Specifications: 1 Connect to the Internet. 2 Go to the Sony online support Web site at: http://esupport.sony.
n 7 N Before Use Help and Support Help and Support is easy to access and provides a single location for information and technical assistance for your VAIO computer. Choose from the following categories to find the answers you need. To access Help and Support, click Start and Help and Support. ❑ Manuals & Specifications Here you will find the on-screen User Guide, warranty information, other VAIO documents, and system and software information for your computer.
n 8 N Before Use Ergonomic Considerations Whenever possible, you should attempt to take account of the following ergonomic considerations: ❑ Position of your computer – Place the display directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, pointing device, or external mouse. Let your upper arms hang naturally at your sides. Have breaks during sessions with your computer.
n 9 N Before Use ❑ Viewing angle of the display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the display as well. ! While adjusting the viewing angle, do not exert excessive pressure on your computer, especially on the center of the speaker grill, to eliminate a risk of mechanical damage.
n 10 N Getting Started Getting Started This section describes how to get started using your VAIO computer. ! Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Make sure to start up your computer with only the supplied accessories connected and set up your system.
n 11 N Getting Started Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Front A B C D E F Built-in speakers (stereo) Built-in microphone (monaural) Built-in MOTION EYE camera (page 34) Power indicator (page 16) Power button MONITOR OFF button / MONITOR OFF indicator (page 16) Press this button to turn off the LCD backlight and the speaker volume. ✍ You can change the MONITOR OFF button setting to keep the speaker volume on.
n 12 N Getting Started Back A Back panel cover Remove the back panel cover to access the ports and jacks behind it (page 17). ! Before removing the cover, be sure to shut down your computer. B Prop-up stand Grasp the side ends with both hands and raise the bottom end, as shown below, to place your computer upright. When moving or storing the computer, you can simply push it back down for easy handling. ! Be sure to place your computer on a soft cloth to avoid damage to your computer screen.
n 13 N Getting Started A Capture angle adjuster (page 35) B AUDIO INPUT (L / R) jacks*1 (page 55) C VIDEO INPUT (S VIDEO) jack*1 / (VIDEO) port*1 (page 55) D E F G H I VHF/UHF port*1 (page 46) Network (Ethernet) port (page 94) DC IN port (page 17) Cable bundler (page 19) CONNECT button (page 22), (page 29) WLAN (Wireless LAN) switch (page 82) J Hi-Speed USB (USB 2.0) ports*2 (page 89) K Modem port (page 81) *1 On selected models only. *2 Supports high-/full-/low- speeds.
n 14 N Getting Started Right A Optical disc drive (page 36) B Optical disc drive indicator (page 16) C Drive eject button (page 38)
n 15 N Getting Started Left A B C D PC Card slot (page 65) PC Card release button (page 67) SD memory card slot (page 79) Headphones jack Connect external headphones or speakers. E Line In jack Connect an external audio device for audio input. F Microphone jack Connect an external microphone. G Universal ExpressCard slot*1 (page 69) H Media Access indicator (page 16) I Memory Stick PRO/Duo media slot*2 (page 73) J i.LINK (IEEE 1394) S400 port (page 92) K Hi-Speed USB (USB 2.
n 16 N Getting Started About the Indicator Lights Your computer is equipped with the following indicator lights. Indicator Functions Power 1 Illuminates in green when the power of the computer is on, illuminates in orange when the computer is in Sleep mode, and turns off when the computer is off. Media Access Illuminates when data is read from or written to a memory card. (Do not enter Sleep mode or turn off the computer when this indicator is on.
n 17 N Getting Started Connecting a Power Source You need an AC adapter as a power source for your computer. Before Accessing the DC IN Port You need to remove the back panel cover (1). Simply pull the cover off your computer. ! Be sure to put the cover back on the computer when you are done.
n 18 N Getting Started Using the AC Adapter ✍ Use your computer only with the supplied AC adapter. To use the AC adapter 1 Plug one end of the power cord (1) into the AC adapter (3). 2 Plug the other end of the power cord into an AC outlet (2). 3 Plug the cable attached to the AC adapter (3) into the DC IN port (4) on the computer.
n 19 N Getting Started ✍ You can bundle the AC adapter cable along with other cables to keep them tidy. Snap open the cable bundler, route the cables through it, and then snap the cable bundler back shut as shown below: To disconnect your computer completely from AC power, unplug the AC adapter. Make sure that the AC outlet is easily accessible.
n 20 N Getting Started Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start, the arrow 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically. The power indicator light turns off. next to the Lock button, and Shut Down.
n 21 N Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer.
n 22 N Using Your VAIO Computer Using the Keyboard A wireless keyboard is supplied with your computer. The wireless keyboard uses a standard key arrangement with additional keys that perform specific functions.
n 23 N Using Your VAIO Computer Using the Wireless Keyboard A Function keys Perform certain tasks. The task associated with each function key varies among software applications except the following combinations with the Fn key. Fn + F5: Decreases lightness intensity of the LCD screen. Fn + F6: Increases lightness intensity of the LCD screen. Fn + F10: Changes the screen resolution to magnify/restore your computer’s screen view. B Muting button Turns the volume on and off.
n 24 N Using Your VAIO Computer H Windows key E Standby button Provides for the lower level of power consumption. For details on power management, see Using the Power Saving Modes (page 100). F POWER switch Displays a shortcut menu in certain software applications. J Directional arrow keys Slide the POWER switch to turn on and off the wireless keyboard. G Indicators (Battery): Displays the Start menu. I Applications key Move the pointer on the computer screen.
n 25 N Using Your VAIO Computer A Keyboard feet Flip open to adjust the keyboard angle. B CONNECT button (page 26) Press to enable the wireless keyboard to communicate with the main unit. C Battery compartment Storage compartment for the AA batteries.
n 26 N Using Your VAIO Computer Before you use the keyboard Four AA alkaline batteries are supplied with your computer for use in the wireless keyboard. Before attempting to use the wireless keyboard, you must install the batteries and establish communication between the computer and the keyboard. ! To maintain good communication, operate the wireless keyboard within the distance limitations of keyboard: approximately 32.8 feet (10 m) from your computer.
n 27 N Using Your VAIO Computer To connect the wireless keyboard ! To connect your wireless keyboard, it must be located within a range of approximately 11.8 inches (30 cm) to approximately 39.4 inches (1 m) from the computer. 1 Insert the supplied four AA batteries (1) into the battery compartment (2) on the bottom of the wireless keyboard. 2 Turn on the computer. 3 Slide the POWER switch (3) at the top of the keyboard to the ON position. 4 Press the CONNECT button (4) on the back of the computer.
n 28 N Using Your VAIO Computer ✍ You can check the battery indicator ( or ) in the LCD window on the wireless keyboard for its battery power level. If the wireless keyboard does not operate properly, the batteries may need to be replaced. If the wireless keyboard is not being used for an extended period of time, remove the batteries to avoid possible damage from battery leakage. If you want to put the wireless keyboard in a more 'ergonomic' position, flip open the keyboard feet.
n 29 N Using Your VAIO Computer Using the Mouse A wireless mouse is supplied with your computer. Using the Wireless Mouse The wireless optical mouse has no cables to plug in and uses a light-emitting diode (LED) instead of a ball. A Left button Click or double-click the left button to select items. To drag and drop items, hold the left button down while sliding the mouse, then release the button to drop the item. B Central wheel Rotate the central wheel to scroll up or down a page.
n 30 N Using Your VAIO Computer Before you use the mouse Two AA alkaline batteries are supplied with your computer for use in the wireless mouse. Before attempting to use the wireless mouse, you must install the batteries and establish communication between your computer and the mouse. ! To maintain good communication, operate the wireless mouse within the distance limitations of mouse: approximately 32.8 feet (10 m) from your computer. Confirm that the supplied AA batteries are properly installed.
n 31 N Using Your VAIO Computer To connect the wireless mouse ! To connect the wireless mouse, it must be located within a range of approximately 11.8 inches (30 cm) to approximately 39.4 inches (1 m) from the computer. 1 Insert the supplied two AA batteries into the wireless mouse as shown below. 2 Turn on the computer. 3 Press the CONNECT button (1) on the back of the computer.
n 32 N Using Your VAIO Computer 4 Turn over the mouse, slide the power switch to the ON position, and press the CONNECT button. Communication between the mouse and the computer should now be established. ! Steps 3 and 4 must be completed within 10 seconds of each other. ✍ If the wireless mouse does not operate properly, the batteries may need to be replaced. If the wireless mouse is not being used for an extended period of time, remove the batteries to avoid possible damage from battery leakage.
n 33 N Using Your VAIO Computer Adjusting the Mouse Functions 1 Click Start and Control Panel. 2 Click Mouse under Hardware and Sound. The Mouse Properties window appears. 3 Change the settings.
n 34 N Using Your VAIO Computer Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software. Turning on the computer activates the built-in MOTION EYE camera, so the computer is ready for a video conference using such software.
n 35 N Using Your VAIO Computer ✍ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. You can change the capture angle of the built-in MOTION EYE camera with the capture angle adjuster (1) on the back of your computer.
n 36 N Using Your VAIO Computer Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc ! Be sure to attach the 8cm disc adapter to an 8cm disc before inserting the disc into the optical disc drive slot. Slide the disc straight into the slot so as not to apply excessive pressure to the disc or slot. 1 Turn on the computer. 2 With the label side facing toward you, slide a disc into the optical disc drive slot.
n 37 N Using Your VAIO Computer ✍ In Sleep mode, inserting a disc will automatically launch Windows and may display a window for selecting your preferred software program to launch or may automatically launch a preinstalled disc operation program. If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
n 38 N Using Your VAIO Computer To remove a disc ! The drive eject button is disabled when your computer is turned off. Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction. Be sure not to pull out the optical disc forcefully before it completely slides out. 1 Check that the optical disc drive indicator (1) is off. 2 Press the drive eject button (2). The optical disc slides out.
n 39 N Using Your VAIO Computer Reading and Writing Optical Discs Your computer plays and records CDs, DVDs, or Blu-ray Discs, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
n 40 N Using Your VAIO Computer PR: playable and recordable P: playable but not recordable –: not playable or recordable CDROM Video CD Music CD CD Extra CD-R/ RW DVDROM DVDVideo BDROM DVD-R/ DVD+R/ DVD+R DVD-R RW RW DL DL DVDRAM DVD±RW/ ±R DL/RAM P P P P PR P P – PR*1 *2 PR PR*5 PR*6 PR*3 *4 – CD-RW/ DVD-ROM P P P P PR P P – P P P P – – DVD-ROM P P P P P P P – P P P P – – Blu-ray Disc P P P P PR*8 P P P PR*1 *2 PR PR*5 PR*6 PR*3 *4 PR*7
n 41 N Using Your VAIO Computer ! This product is designed to playback discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Be aware that the audio side (non-DVD side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
n 42 N Using Your VAIO Computer Notes on writing data to a disc ❑ Use only Sony recommended software, which is preinstalled on your computer, to write data to a disc. Other software programs may not be fully compatible and errors may result. ❑ To make data on a disc readable on the optical disc drive, you need to close the session before you eject it. To complete this process, follow the instructions included with your software. ❑ Only use circular discs.
n 43 N Using Your VAIO Computer Notes on playing discs To achieve optimum performance when playing discs, you should follow these recommendations. ❑ Some CD players and computer's optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW disc media. ❑ Some DVD players and computer's optical disc drives may not be able to play DVDs created with the DVD+R DL, DVDR DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM disc media.
n 44 N Using Your VAIO Computer Playing CDs To play an audio CD 1 Insert a disc into the optical disc drive. 2 If nothing appears on the desktop, then click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying Files to CDs To copy files to a disc ! Do not strike or shake your computer while writing data to a disc. 1 Insert a disc into the optical disc drive.
n 45 N Using Your VAIO Computer Playing DVDs To play a DVD 1 Close all running software applications. 2 Insert a DVD into the optical disc drive. 3 If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software, see the help file on your DVD software. Copying Files to DVDs To copy files to a disc 1 Insert a disc into the optical disc drive.
n 46 N Using Your VAIO Computer Using the TV Function Your computer may have a TV tuner board installed along with Windows Media Center to enhance your audio and visual experience. See the online Specifications to find whether your model is equipped with the TV tuner board. Media Center provides you with a wide range of TV, DVD, and video viewing, as well as music recording and playback. This section describes how to set up your TV, set-top box, and other equipment.
n 47 N Using Your VAIO Computer Setting Up TV Connections The best method of connecting your computer system, TV monitor or display, and cable service access, depends on the type of cable connection available in your home. TV signal reception strength will vary widely depending on service availability in your area as well as the type of connection available. One primary cable to connect the computer to a TV cable or antenna is the TV coaxial cable (1) (supplied).
n 48 N Using Your VAIO Computer Connecting to standard cable access (CATV) To connect in CATV mode (Option 1) 1 Connect one end of the TV coaxial cable (1) (supplied) to your cable service access (wall outlet) (2). 2 Connect the other end to the VHF/UHF port (3) on the computer.
n 49 N Using Your VAIO Computer To connect in CATV mode (Option 2) 1 Connect the two metal hooks on a 75-ohm/300-ohm RCA transformer cable (1) (not supplied) to the screw-type grips at your cable service access (wall outlet) (2). 2 Connect one end of the TV coaxial cable (3) (supplied) to the transformer end of the RCA transformer cable (1). Connect the other end to the VHF/UHF port (4) on the computer.
n 50 N Using Your VAIO Computer Connecting to a standard antenna You can connect your computer to an indoor/outdoor antenna system, using Option 1 or Option 2 from the previous section, Connecting to standard cable access (CATV) (page 48). Depending on the type of antenna system in your home, your connection may require a VHF/UHF RF combiner/transformer (not supplied) to connect the computer and the indoor/outdoor antenna system.
n 51 N Using Your VAIO Computer To connect in terrestrial mode (Option 1) 1 Connect one end of a TV coaxial cable (1) (not supplied) to your antenna outlet (2). Connect the other end to a VHF/UHF RF combiner/transformer (3) (not supplied). 2 Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3). 3 Connect one end of another TV coaxial cable (5) (supplied) to the feed connector (4). Connect the other end to the VHF/ UHF port (6) on the computer.
n 52 N Using Your VAIO Computer To connect in terrestrial mode (Option 2) 1 Connect one end of a 300-ohm twin lead cable (1) (not supplied) to the screw-type grips at your antenna outlet (2). Connect the other end to the grips on a VHF/UHF RF combiner/transformer (3) (not supplied). 2 Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3). 3 Connect one end of the TV coaxial cable (5) (supplied) to the feed connector (4).
n 53 N Using Your VAIO Computer Connecting with a cable or satellite set-top box (STB) You can connect your computer to cable service access that uses a set-top box (cable or satellite). When using the set-top box (STB) setup, you can only change channels through the STB, using its controls or the supplied remote commander. When using the STB setup: ❑ A standard TV remote control cannot be used to change TV channels.
n 54 N Using Your VAIO Computer To connect in STB mode (Option 1) 1 Connect one end of a TV coaxial cable (1) (not supplied) to your cable service access (wall outlet) (2). Connect the other end to the VHF/UHF IN port on the back panel of your set-top box (STB) (3). 2 Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT port on the set-top box (STB) (3). Connect the other end to the single-connection end of a splitter device (5) (not supplied).
n 55 N Using Your VAIO Computer To connect in STB mode (Option 2) 1 Connect one end of a TV coaxial cable (1) (supplied) to your cable service access (wall outlet) (2). Connect the other end to the VHF/UHF IN port on the back panel of your set-top box (STB) (3). 2 Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT port on the set-top box (STB) (3). Connect the other end to the VHF/UHF port (5) on the rear of your TV monitor or display.
n 56 N Using Your VAIO Computer
n 57 N Using Your VAIO Computer Using the Remote Commander A remote commander is supplied with your computer for using Media Center features, including TV channel selection.
n 58 N Using Your VAIO Computer A Pause X button Press to pause media playback. Press again to resume playback. Stop x button Press to stop media playback or TV recording session. Forward M button Press to fast-forward media at three speeds. Skip B? button Press to move media forward, for example, one audio track, one DVD chapter, and 30 seconds of recorded TV or video. Replay ?b button Press to move media backward, for example, one audio track, one DVD chapter, and seven seconds of TV or video.
n 59 N Using Your VAIO Computer E Guide button Press to view the TV program guide for your area. F Alphanumeric buttons Press to select specific channels or enter text. (Press ENTER or OK to activate the channel selection.) G CLEAR button Press to backspace and delete entered text. H APPLICATION SELECT button Press to switch among open applications. This button works the same as the Alt+Tab keys. I APPLICATION CLOSE button Press to close the active application window.
n 60 N Using Your VAIO Computer Before you use the remote commander Before using the remote commander, you need to insert the supplied AA manganese batteries and connect the remote sensor to enable communication between the computer and the remote commander. To insert batteries 1 Turn the remote commander over. 2 Slightly push down the dented area (1), slide the battery cover in the direction of the arrow, and remove the cover.
n 61 N Using Your VAIO Computer 3 Insert the supplied two AA batteries into the remote commander. 4 Put the battery cover back on the remote commander and slide it in the reverse direction of the arrow illustrated above until the cover clicks into place. ✍ If the remote commander does not operate properly, you may need to replace the batteries. When the remote commander is not going to be used for an extended period of time, remove the batteries to avoid possible damage from battery leakage.
n 62 N Using Your VAIO Computer To connect the remote sensor 1 Choose the USB port (1) you prefer to use. 2 Plug the remote sensor cable (2) into the USB port. 3 Position the remote sensor (3) to enable unobstructed communication with the remote commander.
n 63 N Using Your VAIO Computer If you are using a cable or satellite set-top box, you can attach the remote sensor control to the remote sensor, which enables you to control the set-top box with the remote commander. To connect the remote sensor control 1 Plug the cable from the remote sensor control (1) into either jack (1 or 2) on the back of the remote sensor (2). 2 Remove the adhesive tape cover from the bottom of the remote sensor control (1).
n 64 N Using Your VAIO Computer 3 Attach the remote sensor control (1) onto the set-top box (3) near the infrared port (4). ! Do not cover the infrared port when attaching the remote sensor control. The remote sensor must be visible in a line-of-sight with the remote commander in order to function properly.
n 65 N Using Your VAIO Computer Using PC Cards PC Cards allow you to connect portable external devices to your computer. Inserting a PC Card ! Some PC Cards or their functions may not be compatible with your computer. You do not need to shut down your computer before inserting or removing a PC Card. To insert a PC Card 1 Push the PC Card release button so that the release button pops out. 2 Push the PC Card release button a second time so that the PC Card slot protector pops out.
n 66 N Using Your VAIO Computer ✍ Some devices may not function properly if you continually switch to Normal mode from Sleep mode. For some PC Cards, if you alternate between Normal mode and Sleep mode while the card is inserted, you may find that a device connected to your system is not recognized. Restart your system to correct the problem. Restarting will restore the original state of your computer. Make sure you use the most recent software driver provided by the PC Card manufacturer.
n 67 N Using Your VAIO Computer Removing a PC Card Follow the steps below to remove the PC Card while your computer is on. If it is not removed properly, your system may not work properly. To remove a PC Card ✍ To remove a PC Card when your computer is off, skip steps 1 to 7. 1 Double-click the Safely Remove Hardware icon on the taskbar. The Safely Remove Hardware window appears. 2 Select the hardware you want to unplug. 3 Click Stop. The Stop a Hardware device window appears.
n 68 N Using Your VAIO Computer Using the ExpressCard Module Your computer is equipped with either a Universal ExpressCard™ slot* or an ExpressCard™/34 slot* for transferring data among digital cameras, camcorders, music players, and other audio/video devices. The former can accommodate either an ExpressCard™/34 (34 mm wide) or ExpressCard™/54 (54 mm wide) module* as shown below; and the latter, an ExpressCard™/34 module* only.
n 69 N Using Your VAIO Computer Inserting an ExpressCard Module ! Your computer is delivered with a slot protector in the ExpressCard slot. Remove the slot protector before you use the slot for the first time. Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of the slot. ✍ You do not need to shut down your computer before inserting or removing the ExpressCard module. To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out.
n 70 N Using Your VAIO Computer ! Insert the ExpressCard slot protector to protect against debris entering the slot when not using an ExpressCard module. Before moving your computer, make sure to insert the ExpressCard slot protector into the slot. ✍ If the module or adapter does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. Make sure you use the most recent software driver provided by the ExpressCard module manufacturer.
n 71 N Using Your VAIO Computer Removing an ExpressCard Module Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly, your system may not work properly. To remove an ExpressCard module ✍ To remove an ExpressCard module when your computer is off, skip steps 1 to 7. 1 Double-click the Safely Remove Hardware icon on the taskbar. The Safely Remove Hardware window appears. 2 Select the hardware you want to unplug. 3 Click Stop.
n 72 N Using Your VAIO Computer Using the Memory Stick Media Your computer supports the Memory Stick media. Memory Stick media is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones and other devices. Because it is removable, it can be used for external data storage. For the latest information about the Memory Stick media, visit the Memory Stick Web site at http://www.memorystick.
n 73 N Using Your VAIO Computer Inserting a Memory Stick Media To insert a Memory Stick media 1 Locate the Memory Stick PRO/Duo media slot (page 15). 2 Hold the Memory Stick media with the arrow pointing toward the Memory Stick PRO/Duo media slot. 3 Carefully slide the Memory Stick media into the slot until it clicks into place. The Memory Stick media is automatically detected by your system and the content of the Memory Stick media is displayed.
n 74 N Using Your VAIO Computer ! Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the Memory Stick media, do not force the Memory Stick media into the slot if you cannot insert it smoothly. Do not insert more than one Memory Stick media into the slot. Improper insertion of the media may damage both your computer and the media.
n 75 N Using Your VAIO Computer To format a Memory Stick media The Memory Stick media has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. ! Be sure to use the device that is designed to format the media and supports the Memory Stick media when formatting the media. Formatting the Memory Stick media erases the entire data on the media. Avoid accidental erasure of your valuable data.
n 76 N Using Your VAIO Computer 6 At the confirmation prompt, click OK. The formatting process starts. ! It may take time to format the Memory Stick media depending on the media. 7 Once completed, click OK. 8 Click Close.
n 77 N Using Your VAIO Computer Removing a Memory Stick Media To remove a Memory Stick media 1 Check that the Media Access indicator light is off. 2 Push the Memory Stick media in toward the computer. The Memory Stick media ejects. 3 Pull the Memory Stick media out of the slot. ! Always remove the Memory Stick media gently, or it may pop out unexpectedly. Do not remove the Memory Stick media while the Media Access indicator light is turned on. If you do, you may lose data.
n 78 N Using Your VAIO Computer Using Other Memory Cards In addition to the Memory Stick PRO/Duo media slot, your computer is equipped with an SD memory card slot to accommodate other memory cards. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
n 79 N Using Your VAIO Computer Inserting a Memory Card To insert a memory card 1 Locate the SD memory card slot (page 15). 2 Hold the memory card with the arrow pointing toward the memory card slot. 3 Carefully slide the memory card into the slot until it clicks into place. Do not force the card into the slot. ✍ If the memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
n 80 N Using Your VAIO Computer Removing a Memory Card ! Do not remove a memory card while the Media Access indicator light is on. The card or its data may become damaged. To remove a memory card 1 Check that the Media Access indicator light is off. 2 Firmly grasp the extended part of the memory card. 3 Carefully pull it out of the slot.
n 81 N Using Your VAIO Computer Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone line with a telephone cable (not supplied). Once you have set up your telephone cable connection, you are ready to connect to the Internet. To connect a telephone cable 1 Plug one end of the phone cable (1) into the modem port 2 Plug the other end into the wall jack (2). on the computer.
n 82 N Using Your VAIO Computer Using Wireless LAN (WLAN) Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings.
n 83 N Using Your VAIO Computer The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication speed, narrower communication range, or broken wireless connections.
n 84 N Using Your VAIO Computer Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home. ❑ If the wireless connection is initiated by the VAIO computer, channel 11 will be selected.
n 85 N Using Your VAIO Computer To communicate without an access point (ad-hoc) ! You cannot select the 5 GHz bandwidth, which is used for the IEEE 802.11a standard, on ad-hoc networks. 1 Turn on the WLAN switch. The Wireless LAN indicator lights up. 2 Click Start and Control Panel. 3 Click View network status and tasks under Network and Internet. 4 Click Set up a connection or network on the left pane. The Set up a connection or network window appears.
n 86 N Using Your VAIO Computer Communicating with an Access Point (Infrastructure) An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied), for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN. The access point coordinates transmission and reception from multiple wireless devices within a specific range.
n 87 N Using Your VAIO Computer To connect to a wireless network 1 Make sure an access point is set up. See the manual that came with your access point for more information. 2 Turn on the WLAN switch. The Wireless LAN indicator lights up. 3 Click Start and Control Panel. 4 Click View network status and tasks under Network and Internet. 5 Click Manage wireless networks. 6 Click Add. 7 Follow the on-screen instructions. To disconnect from a wireless network Turn off the WLAN switch.
n 88 N Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Universal Serial Bus (USB) Device (page 89) ❑ Connecting a Printer (page 91) ❑ Connecting an i.
n 89 N Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, avoid any shock or force to the USB ports when moving the computer with USB devices connected. Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive 1 Choose the USB port (1) you prefer to use. 2 Plug the USB floppy disk drive cable (2) into the USB port.
n 90 N Using Peripheral Devices Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in Sleep mode may cause the computer to malfunction. If the computer is off, you can unplug the USB cable directly from the computer. To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive. 2 Double-click the Safely Remove Hardware icon on the taskbar.
n 91 N Using Peripheral Devices Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port 1 Plug the power cord (1) of your printer into an AC outlet. 2 Choose the USB port (3) 3 Plug one end of a USB printer cable (2) (not supplied) into the USB port and the other end to your printer.
n 92 N Using Peripheral Devices Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ Your computer is equipped with an i.LINK port, which you can use to connect to an i.LINK device such as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to external devices generally powered by i.LINK ports. ❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of the external device. ❑ The optional i.
n 93 N Using Peripheral Devices Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder. ✍ On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected differently.
n 94 N Using Peripheral Devices Connecting to a Network (LAN) You can connect your computer to 100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network. For detailed settings and devices needed to connect to the network, ask your network administrator. ✍ Your computer can be connected to the network with the default settings.
n 95 N Customizing Your VAIO Computer Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc.
n 96 N Customizing Your VAIO Computer Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will have to enter the password after the VAIO logo appears to start your computer. The power-on password will allow you to protect the computer from unauthorized access. Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access.
n 97 N Customizing Your VAIO Computer To add the power-on password 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key. 4 On the password entry screen, enter the password twice and press the Enter key.
n 98 N Customizing Your VAIO Computer Changing/Removing the Power-on Password To change or remove the power-on password 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the current password and press the Enter key. 4 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key.
n 99 N Customizing Your VAIO Computer Setting Up Your Computer with VAIO Central The VAIO Central utility allows you to consult system information and specify preferences for system behavior. To use VAIO Central 1 Click Start, All Programs, and VAIO Central. The VAIO Central window appears. 2 Click the System Information tab. 3 Select the desired control item and change the settings. 4 Once finished, click OK. The setting of the desired item has been changed.
n 100 N Customizing Your VAIO Computer Using the Power Saving Modes In addition to the normal operating mode, which allows you to turn off specific devices, your computer has a distinct power saving modes called Sleep mode. Using Normal Mode This is the normal state of the computer when it is in use. The green power indicator light is on in this mode. To save power while not working, you can turn off a specific device such as the LCD screen or the hard disk.
n 101 N Customizing Your VAIO Computer Using Sleep Mode Sleep mode turns off the LCD screen and places the hard disk and the CPU into a low power consumption mode. The orange power light is on in this mode. To activate Sleep mode Click Start, the arrow next to the Lock button, and Sleep. ✍ Alternatively, you can press the standby button on the wireless keyboard or the remote commander to place your computer into Sleep mode. To return to Normal mode ❑ Press the power button on your computer.
n 102 N Customizing Your VAIO Computer If the computer is not used for a certain period of time, it will enter Sleep mode. To avoid this, you can change the Sleep mode settings. To change the Sleep mode settings 1 Right-click the power status icon on the taskbar and select Power Options. 2 Click Change plan settings under the current power plan. 3 Change the time to put the computer to sleep and click Save Changes.
n 103 N Upgrading Your VAIO Computer Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You contact your dealer to install a new memory module. ❑ You do not install it yourself, if you are not familiar with upgrading memory on a computer. ❑ You do not touch the connectors or open the memory module compartment cover.
n 104 N Upgrading Your VAIO Computer Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. The number of available slots depends on the configuration of your model. Notes on adding/removing memory modules ❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system.
n 105 N Upgrading Your VAIO Computer ❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
n 106 N Upgrading Your VAIO Computer Removing and Installing a Memory Module To change or add a memory module 1 Shut down the computer and turn off all peripheral devices. 2 Remove the back panel cover (1), unplug the computer, and then disconnect all peripheral devices. 3 Wait until the computer cools down.
n 107 N Upgrading Your VAIO Computer 4 Unscrew the screw (2) and remove the memory module compartment cover (3). 5 Touch a metal object (such as the chassis frame) to discharge static electricity. 6 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
n 108 N Upgrading Your VAIO Computer 7 Remove the new memory module from its packaging. 8 Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
n 109 N Upgrading Your VAIO Computer 9 Replace the memory module compartment cover and tighten the screw. 10 Plug the computer, connect all peripheral devices, replace the back panel cover, and then turn on the computer.
n 110 N Upgrading Your VAIO Computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Central. The VAIO Central window appears. 3 Click the System Information tab. 4 Double-click the System Information folder. 5 Double-click the System Information icon. You can view the amount of system memory. If the additional memory does not appear, repeat the whole installation procedure and restart the computer.
n 111 N Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
n 112 N Precautions On Handling the LCD Screen ❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using your computer near a window. ❑ Do not scratch the LCD screen or exert pressure on it. This could cause a malfunction. ❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a malfunction. When the computer returns to normal temperature, the screen returns to normal.
n 113 N Precautions On Using the Power Source ❑ See the online Specifications to check the power operation of your model. ❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or shredder. ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Do not place heavy objects on the power cord. ❑ To disconnect the cord, pull it out by the plug.
n 114 N Precautions On Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to have the computer checked by qualified personnel before operating it again.
n 115 N Precautions ❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur. ❑ Do not use cut or damaged connection cables. ❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony Service Center.
n 116 N Precautions On Using the Built-in MOTION EYE Camera ❑ Do not touch the front mirror plate over the lens of the built-in MOTION EYE camera, as it may make scratches on the plate and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause a malfunction of the camera. ❑ The built-in MOTION EYE camera is disabled while videos or still images are imported from an i.
n 117 N Precautions On Handling Discs ❑ Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
n 118 N Precautions ❑ An 8cm disc adapter exclusively designed for your model is provided for use of 8cm discs on your computer. ❑ Be sure to attach the adapter to an 8cm disc before using it on your computer. Not using the supplied adapter or using a similar kind of the adapter with the disc may cause a disc recognition error or result in a stuck disc, a damaged disc, or a malfunction of your computer. ❑ Remove the adapter from an 8cm disc when not using the disc.
n 119 N Precautions On Handling Memory Stick Media ❑ Do not touch the Memory Stick media connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick media as a label. ❑ Do not bend, drop, or apply strong shock to the Memory Stick media. ❑ Do not disassemble or modify Memory Stick media. ❑ Do not let Memory Stick media get wet.
n 120 N Precautions On Handling the Hard Disk The hard disk has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling your computer. To avoid damaging your hard disk ❑ Do not subject your computer to sudden movements. ❑ Keep your computer away from magnets.
n 121 N Precautions On Updating Your Computer Confirm that the latest updates have been installed on your computer using the following software applications so that the computer can run more efficiently. To confirm that they have been installed on the computer, follow these steps for each software: ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
n 122 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support Web site at: http://esupport.sony.com/EN/VAIO/ for customers in USA, http://www.sony.ca/support for customers in Canada, http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or http://esupport.sony.
n 123 N Troubleshooting ❑ Memory Stick Media (page 153) ❑ Peripherals (page 154)
n 124 N Troubleshooting Computer What should I do if my computer does not start? ❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. ❑ Make sure the floppy disk drive (if applicable) is empty. ❑ Make sure the brightness and contrast controls are adjusted correctly. ❑ Disconnect the AC adapter. Wait three to five minutes. Reattach the AC adapter and press the power button to turn on your computer.
n 125 N Troubleshooting What should I do if a BIOS error appears when I turn on my computer? If the message "Press to resume, to setup" appears at the bottom of the screen, follow these steps: 1 Press the F2 key. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 2 Set the date (month/day/year). Press the Enter key. 3 Press the m key to select System Time, and then set the time (hour: minute: second).
n 126 N Troubleshooting What should I do if the power indicator (Green) lights but my screen stays blank? ❑ If the orange MONITOR OFF indicator is on, press the MONITOR OFF button. ❑ Otherwise, follow these steps: 1 Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on your computer again. 2 If your computer screen still stays blank, unplug the AC adapter and leave the computer for about five minutes.
n 127 N Troubleshooting Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode. To restore your computer to normal operating stability 1 Close all open programs. 2 Click Start, the arrow next to the Lock button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
n 128 N Troubleshooting What should I do if my game software does not work or it keeps crashing? ❑ Check the Web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver. ❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed.
n 129 N Troubleshooting What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer? To boot your computer from the USB floppy disk drive, you need to change the boot device. Turn on your computer and press the F11 key when the VAIO logo appears. How can I change the volume of the startup sound? To change the startup sound volume 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
n 130 N Troubleshooting System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: ! Your computer must be connected to the Internet before you can receive updates. 1 Connect to the Internet.
n 131 N Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑ The video memory of your computer may have become insufficient for displaying images from the built-in MOTION EYE camera.
n 132 N Troubleshooting Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change the pointing direction of the camera or the brightness of camera images. In some software applications, you can set an appropriate value to one of the camera properties (e.g. LightSource, Flickness, etc.) to eliminate flicker noise.
n 133 N Troubleshooting Why can't I use the built-in MOTION EYE camera? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑ If the problem persists, you must reinstall the driver software for the camera. Follow these steps: 1 Click Start, Control Panel, Hardware and Sound, and Device Manager. 2 Double-click Imaging devices.
n 134 N Troubleshooting Internet What should I do if my modem does not work? ❑ Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack. ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.
n 135 N Troubleshooting Why is my modem connection slow? Your computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems.
n 136 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑ Make sure the WLAN switch is on and the Wireless LAN indicator is lit on your computer. ❑ Make sure power to the access point is on. ❑ Follow these steps to check the settings: 1 Click Start and Control Panel.
n 137 N Troubleshooting Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstructions or closer to any access point you may be using.
n 138 N Troubleshooting What are channels? ❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
n 139 N Troubleshooting Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 117) for instructions.
n 140 N Troubleshooting What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
n 141 N Troubleshooting 5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer. 6 Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. 7 Click OK to close the window. ❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction.
n 142 N Troubleshooting What should I do if I cannot write data to CD media? ❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver. ❑ Stop using the keyboard. ❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage.
n 143 N Troubleshooting Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press the power button on the computer or the standby button on the wireless keyboard or the remote commander to bring the computer back into Normal mode. See Using the Power Saving Modes (page 100) for more information. ❑ Make sure your computer is securely plugged into a power source and turned on.
n 144 N Troubleshooting Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information.
n 145 N Troubleshooting Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑ The muting button on the wireless keyboard or the remote commander may have been pressed. Press the button once again. ❑ The volume may have been turned off with one of the volume control buttons on the wireless keyboard or the remote commander.
n 146 N Troubleshooting Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure the power switch on the bottom of the wireless mouse is in the ON position. ❑ Make sure another mouse is not connected. ❑ Make sure the supplied AA batteries are properly installed. ❑ Press the CONNECT button on your computer and then on the wireless mouse within 10 seconds to re-establish the connection between the two devices.
n 147 N Troubleshooting Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ Make sure the speaker volume is turned up loud enough and the audio option is enabled. ❑ The speaker volume may have been turned off.
n 148 N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of your wireless keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel 2 Click Clock, Language, and Region, and click Regional and Language Options. 3 Change the settings as desired.
n 149 N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive.
n 150 N Troubleshooting PC Cards What should I do if my PC Card does not work? ❑ Make sure the PC Card is inserted properly. See Inserting a PC Card (page 65) for more information. ❑ Make sure the PC Card is compatible with the Microsoft Windows operating system installed on your computer. ❑ See the manual that came with your PC Card for more information. You may need to install driver software if you are not using a Sony PC Card.
n 151 N Troubleshooting Why doesn't my computer recognize attached devices? For some PC Cards, if you alternate between Normal mode and Sleep mode while the card is inserted into the PC Card slot, your computer may not recognize the PC Card or the connected device. Restart the computer. Why can't I insert my PC Card? ❑ Make sure you are inserting the card correctly. See Inserting a PC Card (page 65) for more information.
n 152 N Troubleshooting Audio/Video What should I do if I cannot use my DV camcorder? If the message appears to indicate DV equipment seems to be disconnected or turned off, the i.LINK cable may not be securely plugged into the ports on your computer or camcorder. Unplug the connectors, and plug them in again. See Connecting an i.LINK Device (page 92) for more information. ✍ i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection.
n 153 N Troubleshooting Memory Stick Media What should I do if I cannot use Memory Stick media, which were formatted on a VAIO computer, on other devices? You may need to reformat your Memory Stick media. Formatting Memory Stick media erases all data, including music data previously saved on it. Before you reformat Memory Stick media, back up important data and confirm that the media does not contain files you want to keep.
n 154 N Troubleshooting Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet. ❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you connected the device.
n 155 N Support Options Support Options This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled software. Sony Support Information See the following sources for answers in the sequence listed below. 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Welcome mat provide information on how to maximize your computer's capabilities and solve common problems.
n 156 N Support Options 5 VAIO Update When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site and view the information.
n 157 N Support Options For users in Latin American countries or areas Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, please have the following information readily available: 1 Your VAIO computer model You can find it at the lower right corner of the display on the notebook, and in the same place on the front panel of the CPU on the desktop.
n 158 N Support Options In order to contact a Sony technical support representative, please call the following numbers: ❑ In Argentina: (011) 6770-SONY (7669) ❑ In Mexico: In Mexico City: 5002-9819 In the Mexican Republic: 01-800-759-7669 ❑ In Colombia: 01-800-550-7000 ❑ In Peru: 0-801-1-7000 or 511-6100 ❑ In Chile: Sony answers: 800-261-800 From cellular phones: 02-754-6333 ❑ In Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) ❑ In Panama: 800-2050 ❑ In Brazil: (11) 3677-1080
n 159 N Support Options Program Support Information Depending on the computer model and particular configuration you purchased, your computer may not include all of the software programs listed below. Contacts for Sony software products are listed below: ❑ For users in USA Web site http://esupport.sony.com/EN/VAIO/ Telephone 888-4-SONY-PC (888-476-6972) ❑ For users in Canada Web site http://www.sony.
n 160 N Support Options America Online® (Dial-Up) America Online, Inc. ❑ For users in USA and Canada Web site http://www.aol.com AOL® Music Now America Online, Inc. ❑ For users in USA and Canada Web site http://www.premiumservices.aol.com AOL® Explorer America Online, Inc. ❑ For users in USA and Canada Web site http://www.aol.com AOL® Toolbar America Online, Inc. ❑ For users in USA and Canada Web site http://help.aol.
n 161 N Support Options AOL® Instant Messenger™ America Online, Inc. ❑ For users in USA and Canada Web site http://www.aim.com Bluetooth® Utility TOSHIBA Corporation For contacts about the software, see Program Support Information (page 159). Cingular Connection Manager Cingular Wireless For contacts about the software, see Program Support Information (page 159). Click to DVD® software Sony Electronics Inc.
n 162 N Support Options InstantOn InterVideo, Inc. ❑ For users in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition Microsoft Corp. ❑ For users in USA and Canada Web site http://support.microsoft.com 60-Day Trial Version of Microsoft® Office ! The Microsoft Office 60-Day Trial software included with this computer system is intended for evaluation purposes only.
n 163 N Support Options Microsoft® Internet Explorer, Movie Maker, Media Player, Works Microsoft Corp. ❑ For users in USA and Canada Web site http://support.microsoft.com MobiTV® MobiTV, Inc. ❑ For users in USA and Canada Web site http://www.mobitv.com/support/support.php Norton Internet Security™ Symantec Corporation ❑ For users in USA and Canada Web site http://www.symantec.com/techsupp One Voice One Voice Technologies, Inc. ❑ For users in USA and Canada Web site http://www.onev.
n 164 N Support Options PenPlus for VAIO® PC Sony Electronics Inc. PenPlus for VAIO PC will allow you to write or draw directly on the screen with the stylus or create "sticky note" reminders. For contacts about the software, see Program Support Information (page 159). Protector Suite QL Sony Electronics Inc. Protector Suite QL Edition allows you to easily setup your fingerprint sensor that comes with your computer.
n 165 N Support Options SmartWi™ Connection Utility Sony Electronics Inc. SmartWi Connection Utility allows you to easily switch between the various wireless components (Wireless LAN, Wireless WAN, and Bluetooth® technology connectivity) that came with your computer. For contacts about the software, see Program Support Information (page 159). SonicStage® software Sony Electronics Inc. The SonicStage jukebox software program gives you all the tools you need to manage music on your computer.
n 166 N Support Options System Mechanic® 6 iolo technologies®, LLC ❑ For users in USA and Canada Web site http://www.iolo.com/contactus.cfm Ulead BD DiscRecorder for VAIO® computers Ulead Systems, Inc. For questions and technical assistance, please check the help and the readme files. VAIO® Action Setup Sony Electronics Inc. VAIO Action Setup manages the settings for your computer's shortcut keys. For contacts about the software, see Program Support Information (page 159).
n 167 N Support Options VAIO® Camera Utility Sony Electronics Inc. VAIO Camera Utility provides you with various video quality settings when using the internal camera. For contacts about the software, see Program Support Information (page 159). VAIO® Central Sony Electronics Inc. VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your computer's configuration and specifications.
n 168 N Support Options VAIO® HDD Protection Sony Electronics Inc. VAIO HDD Protection allows you to customize your settings for protecting your hard disk against shock hazards. For contacts about the software, see Program Support Information (page 159). VAIO® LAN Setting Utility Sony Electronics Inc. For contacts about the software, see Program Support Information (page 159). VAIO Media™ software Sony Electronics Inc.
n 169 N Support Options VAIO® Touch Launcher Sony Electronics Inc. VAIO Touch Launcher allows you to run an application program or change the sound/display settings with the buttons on the launcher window. For contacts about the software, see Program Support Information (page 159). VAIO® Update Sony Electronics Inc.
n 170 N Support Options WinDVD® software for VAIO® computers InterVideo, Inc. ❑ For users in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp Telephone 510-651-0888 Xdrive™ America Online, Inc. ❑ For users in USA and Canada Web site http://www.xdrive.com/support Zoom Utility Sony Electronics Inc. The Zoom Utility will allow you to magnify a portion of the screen. For contacts about the software, see Program Support Information (page 159).
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