N User Guide Personal Computer VGC-JS300 Series
n 2 N Contents Before Use.......................................................................... 4 Finding More about Your VAIO Computer .................... 5 Ergonomic Considerations ............................................ 9 Getting Started.................................................................. 11 Locating Controls and Ports........................................ 12 About the Indicator Lights ........................................... 16 Setting Up Your Computer .....................
n 3 N Troubleshooting ................................................................ 84 Computer .................................................................... 86 System Security .......................................................... 91 Built-in MOTION EYE Camera.................................... 92 Networking .................................................................. 94 Bluetooth Technology ................................................. 97 Optical Discs ...........................
Before Use > n 4 N Before Use Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. ! External views illustrated in this manual may look slightly different from those of your computer.
Before Use > Finding More about Your VAIO Computer n 5 N Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑ Safety Information — Safety guidelines and owner information. 2. On-screen Documentation ❑ Help and Support — General information and technical assistance for your VAIO computer.
Before Use > Finding More about Your VAIO Computer n 6 N ❑ Program help files — May be included with the preinstalled programs on your computer. You may be able to access the help files from the help menu on a specific program. ❑ SmartWi™ Connection Utility Help (Selected models only) — Information about setting up Bluetooth®, wireless LAN, GPS, and wireless WAN functions. Features and options may not be available on your computer. See the specifications to find out about configuration of your computer.
Before Use > Finding More about Your VAIO Computer n 7 N 3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. ❑ For customers in USA http://esupport.sony.com/EN/VAIO/ ❑ For customers in Canada http://www.sony.
Before Use > Finding More about Your VAIO Computer n 8 N 4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the lower right corner of the display on the computer.
Before Use > Ergonomic Considerations n 9 N Ergonomic Considerations Whenever possible, you should attempt to take account of the following ergonomic considerations: ❑ Position of your computer – Place the display directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, pointing device, or mouse. Let your upper arms hang naturally at your sides. Take frequent breaks while using your computer.
Before Use > Ergonomic Considerations n 10 N ❑ Viewing angle of the display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. ! While adjusting the viewing angle, do not exert excessive pressure on your computer to eliminate a risk of mechanical damage.
Getting Started > n 11 N Getting Started This section describes how to get started using your VAIO computer.
Getting Started > Locating Controls and Ports n 12 N Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages.
Getting Started > Locating Controls and Ports n 13 N Back A B C D E Air vent Cable clamps (page 17), (page 18) Prop-up stand (page 78) DC IN port (page 18) Network (Ethernet) port (page 42) F Hi-Speed USB (USB 2.0) ports* (page 54) G OPTICAL OUT port (page 53) (Output Sampling Rate: 44.1 KHz/48.0 KHz/96.0 KHz) H i.LINK 4-pin (S400) port (page 56) I Memory module compartment cover (page 68) * ! The area around the air vent (1) becomes hot while your computer is on.
Getting Started > Locating Controls and Ports n 14 N Right A Optical disc drive (page 26) B Manual eject hole (page 100) C Drive eject button (page 26)
Getting Started > Locating Controls and Ports n 15 N Left A Memory Stick slot*1 (page 33) B Media Access indicator (page 16) C SD memory card slot (page 38) D Hi-Speed USB (USB 2.0) ports*2 (page 54) E Headphones jack (page 53) F Microphone jack Connect an external microphone. G Line In jack Connect an external audio device for audio input. H WIRELESS switch (page 43) *1 Your computer supports both the standard-size Memory Stick and the Duosize Memory Stick. *2 Support high-/full-/low- speeds.
Getting Started > About the Indicator Lights n 16 N About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green when the computer is on, illuminates in orange while the computer is in Sleep mode, and turns off when the computer is off. Built-in MOTION EYE camera Illuminates while the built-in MOTION EYE camera is in use. Media Access Illuminates when data is read from or written to a memory card.
Getting Started > Setting Up Your Computer Setting Up Your Computer Connecting the Keyboard and the Mouse A USB keyboard and a USB mouse are supplied with your computer. To connect the keyboard and the mouse 1 Plug the keyboard cable (1) and the mouse cable (2) to your desired USB ports (3) on the back of the computer. 2 Route the mouse cable (2) through the cable clamp (4) on the back of your computer.
Getting Started > Setting Up Your Computer Connecting a Power Source You need an AC adapter to connect your computer to an AC power source. ✍ Use only the supplied AC adapter for your computer. To connect the AC adapter 1 Plug one end of the power cord (1) into the AC adapter (3). 2 Plug the other end of the power cord into an AC outlet (2). 3 Plug the AC adapter cable (4) into the DC IN port (5). 4 Route the AC adapter cable through the cable clamp (6).
Getting Started > Setting Up Your Computer ! The shape of the DC In plug varies depending on the AC adapter. ✍ To disconnect your computer completely from AC power, unplug the AC adapter when the computer is off. Make sure that the AC outlets are easily accessible. ! If you unplug the AC adapter from your computer while the computer is on or in Sleep mode, you may lose all unsaved data.
Getting Started > Shutting Down Your Computer Safely n 20 N Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start, the arrow 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically. The power indicator light turns off.
Getting Started > Updating Your Computer n 21 N Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑ VAIO Update 4 Click Start, All Programs, VAIO Update 4, and VAIO Update Options and then follow the on-screen instructions.
Using Your VAIO Computer > n 22 N Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer.
Using Your VAIO Computer > Using the Keyboard n 23 N Using the Keyboard A USB keyboard is supplied with your computer. The keyboard uses a standard key arrangement with additional keys that perform specific functions. A Function keys Perform certain tasks. The task associated with each function key varies among software applications except the following combinations with the Fn key. Fn+F5: Decreases lighting intensity of the LCD screen. Fn+F6: Increases lighting intensity of the LCD screen.
Using Your VAIO Computer > Using the Keyboard E Muting button Turns the volume on and off. F Volume control buttons Increase (+) or decrease (-) the volume. G Windows key Displays the Start menu. H E key Ejects the optical disc drive tray when used in combination with the Fn key. I Applications key Displays a shortcut menu in certain software applications. n 24 N J Directional arrow keys Move the pointer on the computer screen. K Indicator lights (Num Lk): Turns on while in the Num Lock state.
Using Your VAIO Computer > Using the Built-in MOTION EYE Camera n 25 N Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. With the preinstalled image capture software, you can perform the following operations: ❑ Capturing still images and movies ❑ Sensing and capturing object movements for monitoring purposes ❑ Editing captured data ✍ Turning on the computer activates the built-in MOTION EYE camera.
Using Your VAIO Computer > Using the Optical Disc Drive n 26 N Using the Optical Disc Drive Your computer is equipped with an optical disc drive. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc 1 Turn on the computer. 2 Press the drive eject button (1) or the Fn+E keys to open the drive. The drive tray slides out.
Using Your VAIO Computer > Using the Optical Disc Drive n 27 N ! Do not exert pressure on the drive tray. Be sure to hold the back of the drive tray when placing/removing a disc onto/from the drive tray. 4 Close the drive tray by pushing it in gently. ! Do not remove the optical disc when your computer is in Sleep mode. Be sure to bring the computer back into Normal mode before removing the disc.
Using Your VAIO Computer > Using the Optical Disc Drive n 28 N Supported Disc Media Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. See the reference chart below to find out which type of optical disc drive supports which types of media.
Using Your VAIO Computer > Using the Optical Disc Drive n 29 N ! This product is designed to play back discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Be aware that the audio side (non-DVD side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
Using Your VAIO Computer > Using the Optical Disc Drive n 30 N Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive. ❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc. ❑ Do not plug or unplug the AC adapter while the optical disc drive is writing data to a disc.
Using Your VAIO Computer > Using the Optical Disc Drive n 31 N Notes on region codes ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
Using Your VAIO Computer > Using the Optical Disc Drive n 32 N Playing Discs To play a disc 1 Insert a disc into the optical disc drive. ! Close all running software applications before playing a disc. 2 If nothing appears on the desktop, click Start, All Programs, and the desired software to play the disc. For instructions on how to use the software, see the help file included with the software. Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive.
Using Your VAIO Computer > Using the Memory Stick n 33 N Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
Using Your VAIO Computer > Using the Memory Stick n 34 N Inserting and Removing a Memory Stick To insert a Memory Stick 1 Locate the Memory Stick slot (page 15). 2 Hold the Memory Stick with the arrow pointing toward the slot. 3 Carefully slide the Memory Stick into the slot until it clicks into place. ✍ The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed.
Using Your VAIO Computer > Using the Memory Stick n 35 N ! Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the Memory Stick into the slot if you cannot insert it smoothly. Before using a Memory Stick Micro (M2), be sure to insert it into an M2 Standard-size adaptor or M2 Duo adaptor.
Using Your VAIO Computer > Using the Memory Stick n 36 N Formatting a Memory Stick To format a Memory Stick The Memory Stick has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. ! Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media. Formatting the Memory Stick erases the entire data on the media.
Using Your VAIO Computer > Using the Memory Stick n 37 N Notes on Using the Memory Stick ❑ Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of January 2009. However, not all the Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility. ❑ Inserting a Memory Stick with multiple conversion adaptors is not guaranteed of compatibility.
Using Your VAIO Computer > Using Other Modules / Memory Cards n 38 N Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card 1 Locate the SD memory card slot (page 15). 2 Hold the SD memory card with the arrow pointing toward the slot. 3 Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot. ✍ If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Using Your VAIO Computer > Using Other Modules / Memory Cards n 40 N Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
Using Your VAIO Computer > Using the Internet n 41 N Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet.
Using Your VAIO Computer > Using the Network (LAN) n 42 N Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the back of the computer and the other end to your network. For detailed settings and devices needed to connect to the network, ask your network administrator.
Using Your VAIO Computer > Using the Wireless LAN n 43 N Using the Wireless LAN Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
Using Your VAIO Computer > Using the Wireless LAN n 44 N To use the wireless LAN function To use the wireless LAN function, you first need to set up the wireless LAN function. ! Be sure to turn on the WIRELESS switch before starting the wireless LAN function. The IEEE 802.11a standard, using the 5 GHz band, and the IEEE 802.11n draft standard, using the 2.4 GHz or 5 GHz band, are not available on ad-hoc networks.
Using Your VAIO Computer > Using the Wireless LAN n 45 N ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN function, read the Safety Information carefully. WLAN uses the IEEE 802.11a*/b/g standard or the IEEE 802.11n* draft standard, which specifies the type of technology used.
Using Your VAIO Computer > Using the Wireless LAN n 46 N The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
Using Your VAIO Computer > Using the Bluetooth Function n 47 N Using the Bluetooth Function The Bluetooth function may be available on your computer. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone.
Using Your VAIO Computer > Using the Bluetooth Function n 48 N Notes on using the Bluetooth function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑ Radio frequency interference and other environmental conditions ❑ Device configuration ❑ Type of software application ❑ Type of operating system ❑ Use of both wireless LAN and Bluet
Using Your VAIO Computer > Using the Bluetooth Function n 49 N ❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices. This is normal with Bluetooth technology and is not a malfunction.
Using Your VAIO Computer > Using the Bluetooth Function n 50 N Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.
Using Your VAIO Computer > Using the Bluetooth Function n 51 N Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
Using Peripheral Devices > n 52 N Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers or Headphones (page 53) ❑ Connecting a USB Device (page 54) ❑ Connecting an i.
Using Peripheral Devices > Connecting External Speakers or Headphones n 53 N Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. Since your computer is capable of outputting digital signals through the OPTICAL OUT port, you can connect an S/PDIF device such as digital headphones or an audio/video amplifier to the port and enhance the sound quality of your computer.
Using Peripheral Devices > Connecting a USB Device n 54 N Connecting a USB Device You can purchase a Universal Serial Bus (USB) device, such as a mouse, floppy disk drive, speaker, and printer, and connect it to your computer. To connect a USB device 1 Choose the USB port (1) you prefer to use. 2 Plug the USB device cable (2) into the USB port.
Using Peripheral Devices > Connecting a USB Device n 55 N Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑ Be sure to use a USB printer compatible with your version of Windows to print documents. ❑ For information on how to remove a USB device, see the manual that came with the device.
Using Peripheral Devices > Connecting an i.LINK Device n 56 N Connecting an i.LINK Device Your computer is equipped with an i.LINK port which you can use to connect an i.LINK device, such as a digital video camcorder. ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device.
Using Peripheral Devices > Connecting an i.LINK Device n 57 N Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder. ✍ The connection procedure varies depending on your compatible i.LINK device. See the manual that came with the device for more information.
Customizing Your VAIO Computer > n 58 N Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities.
Customizing Your VAIO Computer > Setting the Password n 59 N Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized access. Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access.
Customizing Your VAIO Computer > Setting the Password n 60 N To add the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 61 N To add the power-on password (user password) ! Make sure you set the machine password before setting the user password. 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 62 N Changing/Removing the Power-on Password To change or remove the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 63 N To change or remove the power-on password (user password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the user password and press the Enter key. 4 Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the Enter key.
Customizing Your VAIO Computer > Using the VAIO Control Center n 64 N Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. 2 Select the desired control item and change the settings. 3 Once finished, click OK. The setting of the desired item has been changed.
Customizing Your VAIO Computer > Using the Power Saving Mode Using the Power Saving Mode In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode. Using Normal Mode This is the normal state of the computer when it is in use. The green power indicator light is lit in this mode.
Customizing Your VAIO Computer > Using the Power Saving Mode n 66 N Using Sleep Mode Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power consumption mode. The orange power indicator light illuminates in this mode. ! Turn off your computer if you do not intend to use it for a long period of time. To activate Sleep mode Click Start, the arrow next to the Lock button, and Sleep.
Upgrading Your VAIO Computer > n 67 N Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new memory module. ❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
Upgrading Your VAIO Computer > Adding and Removing Memory n 68 N Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system.
Upgrading Your VAIO Computer > Adding and Removing Memory n 69 N ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
Upgrading Your VAIO Computer > Adding and Removing Memory n 70 N Removing and Installing a Memory Module To change or add a memory module 1 Shut down the computer, turn off all peripheral devices, and disconnect the AC adapter and the peripheral devices from the power source. 2 Gently face down your computer on a flat surface and wait about an hour until the computer cools down. ! When facing down your computer, be sure to place it on a soft cloth to avoid damage to the LCD screen.
Upgrading Your VAIO Computer > Adding and Removing Memory 5 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (3). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (4). 6 Remove the new memory module from its packaging.
Upgrading Your VAIO Computer > Adding and Removing Memory 7 n 72 N Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do not touch any other components on the motherboard. If you want to install only one memory module, be sure to use the lower slot. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
Upgrading Your VAIO Computer > Adding and Removing Memory n 73 N Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. 3 Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
Precautions > n 74 N Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
Precautions > Handling the LCD Screen n 75 N Handling the LCD Screen ❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using your computer near a window. ❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a malfunction. ❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This is not a malfunction. When the computer returns to normal temperature, the screen returns to normal.
Precautions > Using the Power Source n 76 N Using the Power Source See the specifications to find out about the configuration of your computer. ❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or a shredder. ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Do not place heavy objects on the power cord.
Precautions > Handling Your Computer n 77 N Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it.
Precautions > Handling Your Computer n 78 N ❑ Use only specified peripheral equipment and interface cables. Otherwise, problems may occur. ❑ Do not use cut or damaged connection cables. ❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony Service Center.
Precautions > Handling the Built-in MOTION EYE Camera n 79 N Handling the Built-in MOTION EYE Camera ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause the camera to malfunction.
Precautions > Handling Discs n 80 N Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
Precautions > Using Headphones n 81 N Using Headphones Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
Precautions > Handling the Memory Stick n 82 N Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑ Do not disassemble or modify the Memory Stick. ❑ Do not let the Memory Stick get wet.
Precautions > Handling the Built-in Storage Device n 83 N Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored. To prevent losing data, you should be careful when handling your computer. Features and options in this section may not be available on your computer.
Troubleshooting > n 84 N Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/ ❑ For customers in Canada http://www.sony.ca/support/ ❑ For customers in Spanish-speaking Latin American countries or areas http://esupport.sony.
Troubleshooting > n 85 N ❑ Microphone (page 107) ❑ Mouse (page 108) ❑ Speakers (page 109) ❑ Keyboard (page 110) ❑ Floppy Disks (page 111) ❑ Audio/Video (page 112) ❑ Memory Stick (page 115) ❑ Peripherals (page 116)
Troubleshooting > Computer n 86 N Computer What should I do if my computer does not start? ❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light shows the power is on. ❑ Disconnect all connected USB devices (if any), and then restart your computer. ❑ Remove any extra memory modules you may have installed since purchase, and then restart your computer.
Troubleshooting > Computer n 87 N What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. ❑ Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and leave the computer for about five minutes.
Troubleshooting > Computer n 88 N Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode. To restore your computer to normal mode 1 Close all open programs. 2 Click Start, the arrow next to the Lock button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
Troubleshooting > Computer n 89 N What should I do if my game software does not work or it keeps crashing? ❑ Check the web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver software. ❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed.
Troubleshooting > Computer n 90 N Why doesn't my screen turn off after the automatic turn-off time has passed? The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off. Select a screen saver other than the VAIO original screen saver.
Troubleshooting > System Security n 91 N System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: ! Your computer must be connected to the Internet to download the updates.
Troubleshooting > Built-in MOTION EYE Camera n 92 N Built-in MOTION EYE Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your computer.
Troubleshooting > Built-in MOTION EYE Camera n 93 N What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software applications, you can set an appropriate value to one of the camera properties (e.g. light source, flicker, etc.) to eliminate flicker noise.
Troubleshooting > Networking n 94 N Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions or move any access point you may be using closer to the computer. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑ Make sure power to the access point is on.
Troubleshooting > Networking n 95 N What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑ Place your computer away from obstacles or move any access point you may be using closer to the computer. ❑ Make sure your computer is properly configured for Internet access.
Troubleshooting > Networking n 96 N How do I avoid data transfer interruptions? ❑ When your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or the computer is placed in close proximity to microwaves and cordless telephones. ❑ Move your computer closer to the access point. ❑ Make sure the access point connection is intact. ❑ Change the access point channel. See the manual that came with your access point for more information.
Troubleshooting > Bluetooth Technology n 97 N Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ If the WIRELESS indicator light is unlit, turn on the WIRELESS switch. ❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within 33 feet (10 meters) of each other.
Troubleshooting > Bluetooth Technology n 98 N What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page 97). ❑ Make sure the other devices are authenticated. ❑ The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two devices, on radio wave quality, and on the operating system or the software in use.
Troubleshooting > Bluetooth Technology n 99 N Why can't I use the Bluetooth function when I log onto my computer as a user with a standard user account? The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrative rights. Why can't I use the Bluetooth devices when I switch users? If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching users.
Troubleshooting > Optical Discs n 100 N Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 80) for instructions.
Troubleshooting > Optical Discs n 101 N What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
Troubleshooting > Optical Discs n 102 N ❑ Make sure the correct driver software is installed. Follow these steps: 1 Click Start and Control Panel. 2 Click System and Maintenance. 3 Click System. 4 Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver software.
Troubleshooting > Optical Discs n 103 N What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? You may not be able to play some Blu-ray Disc contents on your computer, or the computer may become unstable during Blu-ray Disc playback. To play such contents normally, download and install the latest updates for the WinDVD BD using the VAIO Update. For information on how to use the VAIO Update, see Updating Your Computer (page 21).
Troubleshooting > Display n 104 N Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Mode (page 65) for more information. ❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
Troubleshooting > Display What should I do if my screen is dark? Press the Fn+F6 keys to brighten your computer screen. How do I run Windows Aero? To run Windows Aero, follow these steps: 1 Click Start and Control Panel. 2 Click Customize colors under Appearance and Personalization. 3 Click Open classic appearance properties for more color options. 4 Select Windows Aero from the Color scheme options on the Appearance tab. 5 Click OK.
Troubleshooting > Printing n 106 N Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information.
Troubleshooting > Microphone n 107 N Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: 1 Close all open programs. 2 Click Start and Control Panel. 3 Click Hardware and Sound. 4 Click Manage audio devices under Sound.
Troubleshooting > Mouse n 108 N Mouse What should I do if my computer does not recognize my mouse? Make sure your mouse is securely plugged into the port. What should I do if the pointer does not move when I use my mouse? ❑ Make sure another mouse is not connected. ❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
Troubleshooting > Speakers n 109 N Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ The volume may have been turned off by the muting button on the keyboard. Press the button once again. ❑ The volume may have been minimized by the volume down button on the keyboard.
Troubleshooting > Keyboard n 110 N Keyboard What should I do if the keyboard configuration is wrong? The language layout of the keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel. 2 Click Clock, Language, and Region, and click Regional and Language Options. 3 Change the settings as desired.
Troubleshooting > Floppy Disks n 111 N Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive.
Troubleshooting > Audio/Video n 112 N Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 56) for more information.
Troubleshooting > Audio/Video n 113 N What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output device? (page 112).
Troubleshooting > Audio/Video n 114 N How do I output the Dolby Digital or DTS sound through an S/PDIF-compatible device? To output the Dolby Digital or DTS sound from a disc through an S/PDIF-compatible device connected to your computer, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Playback tab, select the optical out icon and click Properties. 5 Click the Supported Formats tab.
Troubleshooting > Memory Stick n 115 N Memory Stick What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer on other devices? You may need to reformat your Memory Stick. Formatting a Memory Stick erases all data, including music data previously saved on it. Before you reformat a Memory Stick, back up important data and confirm that the Memory Stick does not contain files you want to keep.
Troubleshooting > Peripherals n 116 N Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet. ❑ Try using another USB port on your computer.
Trademarks > n 117 N Trademarks © 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory Stick PRO Duo, Memory Stick PRO, Memory Stick PRO-HG, Memory Stick Micro, M2, the Memory Stick logo, Memory Stick Export, Memory Stick Import, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, DVgate, DVgate Plus, i.
Trademarks > n 118 N All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
Notice > n 119 N Notice © 2009 Sony Corporation. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval.
n © 2009 Sony Corporation
