N User Guide Personal Computer VPCSA Series / VPCSB Series / VPCSC Series / VPCSE Series
n 2 N Contents Before Use.......................................................................... 4 Finding More about Your VAIO Computer .................... 5 Ergonomic Considerations ............................................ 9 Getting Started.................................................................. 11 Locating Controls and Ports........................................ 12 About the Indicator Lights ........................................... 20 Connecting a Power Source ....................
n 3 N Upgrading Your VAIO Computer .................................... 138 Adding and Removing Memory................................. 139 Precautions..................................................................... 145 Safety Information ..................................................... 146 Care and Maintenance Information........................... 149 Handling Your Computer........................................... 150 Handling the LCD Screen .........................................
Before Use > n 4 N Before Use Congratulations on your purchase of this VAIO® computer and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art computing experience. ! External views illustrated in this manual may look slightly different from those of your computer. How to find specifications Some features, options, and supplied items may not be available on your computer.
Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑ Recovery, Backup and Troubleshooting Guide ❑ Safety Regulations — Safety guidelines and owner information. ✍ Before activating the wireless functions such as the wireless LAN and BLUETOOTH technology, read the Safety Regulations carefully.
Before Use > Finding More about Your VAIO Computer n 6 N 2. On-screen Documentation ❑ VAIO User Guide — General information of your VAIO computer including support and troubleshooting information. To access VAIO User Guide, click Start , All Programs, and VAIO Manual. ❑ Help and Support — General information and technical assistance for your VAIO computer. To access Help and Support: 1 Click Start and Help and Support. 2 Choose from the following categories to find the answers you need.
Before Use > Finding More about Your VAIO Computer n 7 N 3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. ❑ For customers in USA http://esupport.sony.com/EN/VAIO/ ❑ For customers in Canada http://www.sony.ca/support/ (English) http://fr.sony.
Before Use > Finding More about Your VAIO Computer n 8 N 4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the lower right corner of the display on the computer.
Before Use > Ergonomic Considerations n 9 N Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑ Position of your computer – Place the computer directly in front of you. Keep your forearms horizontal, with your wrists in a neutral, comfortable position while using the keyboard or the pointing device.
Before Use > Ergonomic Considerations n 10 N ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. ❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect lighting to avoid bright spots on the display.
Getting Started > n 11 N Getting Started This section describes how to get started using your VAIO computer. ! Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. ! The appearance of your computer may be different from those illustrated in this manual due to variations in specifications.
Getting Started > Locating Controls and Ports n 13 N Front A Built-in camera (page 48) B Built-in camera indicator (page 20) C Ambient light sensor (page 43), (page 195), (page 196) Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level.
Getting Started > Locating Controls and Ports n 14 N A B C D Drive eject button (page 45), (page 49) Performance selector switch (page 125) Touch pad (page 44) Left button (page 44) E Fingerprint sensor*1 (page 87) F Right button (page 44) G WIRELESS switch (page 69), (page 74), (page 79), (page 80), (page 86) H I J K WIRELESS indicator (page 20) Charge indicator (page 20) Disc drive indicator (page 20) Built-in microphone (monaural) L Numeric keypad*2 Use the numeric keypad to type numbers or to per
Getting Started > Locating Controls and Ports n 15 N Back A Air vent
Getting Started > Locating Controls and Ports n 16 N Right The location of the ports and slots on the right side of your computer is different depending on the model you purchased. VPCSA, VPCSB, or VPCSC Series is illustrated at the top and VPCSE Series is illustrated at the bottom of the enlarged illustrations.
Getting Started > Locating Controls and Ports n 17 N Left A Headphones jack (page 110) B Optical disc drive (page 49) C Manual eject hole (page 186)
Getting Started > Locating Controls and Ports n 18 N Bottom (with the bottom cover) A Air vents B Port replicator connector cover (page 104) C Extended battery pack connector cover*1 D Battery off button (page 28), (page 166), (page 175) E SIM card cover*2 (page 74), (page 79) F Bottom cover *1 For detailed instructions on how to attach an extended battery pack, see the manual that came with your extended battery pack.
Getting Started > Locating Controls and Ports n 19 N Bottom (without the bottom cover) A Memory module (page 139) B Battery connector (page 23)
Getting Started > About the Indicator Lights n 20 N About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Charge Illuminates while the battery pack is charging. See Charging the Battery Pack (page 29) for more information. Built-in camera Illuminates while the built-in camera is in use. Media access Illuminates while data access to a memory card, such as "Memory Stick" and an SD memory card, is in progress.
Getting Started > Connecting a Power Source n 21 N Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Before using the computer for the first time, you need to connect an AC adapter to your computer. ! Do not use your computer without installing the battery pack as it may cause the computer to malfunction.
Getting Started > Connecting a Power Source n 22 N ✍ To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet. Make sure that an AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page 36).
Getting Started > Using the Battery Pack n 23 N Using the Battery Pack The battery pack is already installed on your computer at the time of delivery but is not fully charged. ! Do not use your computer without installing the battery pack as it may cause the computer to malfunction.
Getting Started > Using the Battery Pack 3 Slide the battery pack into the battery compartment in the direction of the arrow. 4 Push the battery pack down into the compartment until the projection (3) clicks into place.
Getting Started > Using the Battery Pack n 25 N 5 Replace the cover. Make sure all the tabs on the cover are slid in place and push the cover in the direction of the arrow. There are five tabs on VPCSA, VPCSB, and VPCSC Series and six tabs on VPCSE Series. 6 Replace and tighten the removed screws.
Getting Started > Using the Battery Pack To remove the battery pack ! You will lose all unsaved data if you remove the battery pack while your computer is on and not connected to the AC adapter. 1 Turn off the computer, close the LCD screen lid, and unplug the AC adapter if plugged. 2 Unscrew the two screws (1), slide the bottom cover in the direction of the arrow (2), and remove the cover. ! Be careful not to lose the removed screws.
Getting Started > Using the Battery Pack 3 Pull and hold the tab in the direction of the arrow (3) and pull the battery pack in the direction of the arrow (4). 4 Slide the battery pack away from the computer in the direction of the arrow.
Getting Started > Using the Battery Pack ✍ n 28 N If your computer does not recognize the battery pack, turn off your computer and push and hold the battery off button for about three seconds with a thin, straight object (such as a paper clip). If this does not solve the problem, remove the battery pack and install it once again. If an extended battery pack is attached to the computer, turn off the computer and remove the extended battery pack.
Getting Started > Using the Battery Pack n 29 N Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack 1 Install the battery pack. 2 Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging. When the battery pack charges close to the maximum charge level you selected, the charge indicator turns off.
Getting Started > Using the Battery Pack n 30 N ✍ Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
Getting Started > Using the Battery Pack n 31 N Checking the Battery Charge Capacity The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery settings. To check the battery charge capacity 1 Click Start, All Programs, and VAIO Control Center. 2 Click Power Management and Battery.
Getting Started > Using the Battery Pack n 32 N Extending the Battery Life When your computer is running on battery power, you can extend the battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes (page 34) for more information. ❑ Change the power saving settings on the Power Options. See Using the VAIO Power Management (page 134) for more information.
Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Save your data and close all running software applications. 3 Click Start and the Shut down button. After a short time, the computer automatically turns off. Make sure the power indicator light turns off.
Getting Started > Using the Power Saving Modes n 34 N Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. ! If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into Hibernate mode or turn it off.
Getting Started > Using the Power Saving Modes n 35 N Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. ! If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
Getting Started > Using the Power Saving Modes Using Hibernate Mode To activate Hibernate mode Press the Fn+F12 keys. Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate. ! Do not move your computer before its power indicator light turns off. To return to Normal mode Press the power button. ! If you press and hold the power button for more than four seconds, your computer will turn off automatically.
Getting Started > Keeping Your Computer in Optimum Condition n 37 N Keeping Your Computer in Optimum Condition Updating Your Computer Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency, security, and functionality. The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on the computer.
Getting Started > Keeping Your Computer in Optimum Condition n 38 N Using the Antivirus Software for Your Computer Protect your computer against computer viruses by using the antivirus software. You can keep the antivirus software current with the latest updates by downloading and installing the updates from the web site of the manufacturer. To update the antivirus software, find the antivirus software installed on your computer from the following and follow the steps.
Getting Started > Keeping Your Computer in Optimum Condition n 39 N Using the VAIO Care With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide appropriate measures to solve the problem. To launch the VAIO Care Press the ASSIST button while your computer is on. ✍ See the help file included with the VAIO Care for more information.
Using Your VAIO Computer > n 40 N Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer.
Using Your VAIO Computer > Using the Keyboard n 41 N Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Function Disables and enables the touch pad. Fn + (F1): touch pad operation Fn + % (F2): muting Turns on and off the built-in speakers or the headphones.
Using Your VAIO Computer > Using the Keyboard n 42 N Combination/Feature Function Fn + Switches the display output between your computer screen and an external display. Press the Enter key to select the display output. /T (F7): display output ! If you disconnect a display cable from your computer while an external display is selected as the display output destination, the computer screen goes blank.
Using Your VAIO Computer > Using the Keyboard n 43 N Changing the Backlit Keyboard Settings If your computer is equipped with a backlit keyboard, you can set the keyboard light to automatically turn on and off according to ambient light intensity. Additionally, you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations. To change the backlit keyboard settings 1 Click Start, All Programs, and VAIO Control Center. 2 Click Keyboard and Mouse and Backlit Keyboard.
Using Your VAIO Computer > Using the Touch Pad n 44 N Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once. Double-click Press the left button twice in a row. Right-click Press the right button (4) once. With many applications, this action displays a context-sensitive shortcut menu (if any).
Using Your VAIO Computer > Using Special-function Buttons n 45 N Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. Special-function button Functions ASSIST button Launches the VAIO Care while the computer is on.
Using Your VAIO Computer > Using the Quick Web Access Function n 46 N Using the Quick Web Access Function The Quick Web Access function enables you immediately to access the Internet without launching the Windows operating system. Some features and options in this section may not be available on your computer. Activating the Quick Web Access Function To activate the Quick Web Access function, your computer must be off. To activate the Quick Web Access function 1 Press the WEB button on the computer.
Using Your VAIO Computer > Using the Quick Web Access Function n 47 N Exiting the Quick Web Access Function ! To launch the Windows operating system, you first need to exit the Quick Web Access function. To exit the Quick Web Access function, do any of the following: ❑ Click the icon located at the lower left corner of the screen. ❑ Press the WEB button. ❑ Press the power button on the computer.
Using Your VAIO Computer > Using the Built-in Camera n 48 N Using the Built-in Camera Your computer is equipped with a built-in camera. With the communication software, such as Windows Live Messenger, you can make a video call through the Internet. For detailed information on how to use the software, see the help file included with the software. ✍ The built-in camera indicator light illuminates while the built-in camera is in use.
Using Your VAIO Computer > Using the Optical Disc Drive n 49 N Using the Optical Disc Drive Your computer is equipped with a built-in optical disc drive. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. ! You cannot use optical discs if you disable the optical disc drive in the BIOS setup screen. To enable the drive, follow the steps in Disabling Built-in Devices (page 135).
Using Your VAIO Computer > Using the Optical Disc Drive 3 n 50 N Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. ! Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray. 4 Close the drive tray by pushing it in gently. ! Do not remove the optical disc while your computer is in a power saving mode (Sleep or Hibernate).
Using Your VAIO Computer > Using the Optical Disc Drive n 51 N Supported Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. See the reference chart below to find out which type of optical disc drive supports which types of media.
Using Your VAIO Computer > Using the Optical Disc Drive n 52 N ! This unit is designed to playback discs that conform to the Compact Disc (CD) standard. DualDiscs and some music discs encoded with copyright protection technologies do not conform to the Compact Disc (CD) standard. Therefore, these discs may not be compatible with this unit.
Using Your VAIO Computer > Using the Optical Disc Drive n 53 N Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive. ❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc. ❑ Do not plug or unplug the power cord or the AC adapter while the optical disc drive is writing data to a disc.
Using Your VAIO Computer > Using the Optical Disc Drive n 54 N Notes on region codes Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
Using Your VAIO Computer > Using the Optical Disc Drive n 55 N Playing Discs To play a disc 1 Insert a disc into the optical disc drive. ! Connect the AC adapter to the computer and close all running software applications before playing a disc. 2 If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc. For instructions on how to use the software, see the help file included with the software.
Using Your VAIO Computer > Using "Memory Stick" n 56 N Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage. ! You cannot use "Memory Stick" if you disable the "Memory Stick Duo" slot in the BIOS setup screen.
Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" 1 Locate the "Memory Stick Duo" slot. 2 Hold "Memory Stick" with the arrow pointing toward the slot. 3 Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot.
Using Your VAIO Computer > Using "Memory Stick" n 58 N ✍ If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. When you insert "Memory Stick" into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen instructions to install the software. "Memory Stick" is automatically detected by your system and the contents of "Memory Stick" are displayed.
Using Your VAIO Computer > Using "Memory Stick" n 59 N To remove "Memory Stick" ! Do not remove "Memory Stick" while the media access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator light is unlit before removing "Memory Stick". 1 Locate the "Memory Stick Duo" slot. 2 Check that the media access indicator light is unlit. 3 Push in "Memory Stick" toward the computer and release. "Memory Stick" ejects.
Using Your VAIO Computer > Using "Memory Stick" n 60 N Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. ! Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick" erases the entire data stored on the media.
Using Your VAIO Computer > Using "Memory Stick" 6 Click Start. 7 Follow the on-screen instructions. ! It may take time to format "Memory Stick" depending on the media type.
Using Your VAIO Computer > Using "Memory Stick" n 62 N Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of October 2011. However, not all "Memory Stick" are guaranteed of compatibility. ❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot.
Using Your VAIO Computer > Using Other Modules / Memory Cards n 63 N Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. ! You cannot use SD memory cards if you disable the SD memory card slot in the BIOS setup screen. To enable the slot, follow the steps in Disabling Built-in Devices (page 135).
Using Your VAIO Computer > Using Other Modules / Memory Cards n 64 N To insert an SD memory card 1 Locate the SD memory card slot. 2 Hold the SD memory card with the arrow pointing toward the slot. 3 Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot. ✍ When you insert the SD memory card into the slot for the first time, you may be prompted to install driver software.
Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card 1 Locate the SD memory card slot. 2 Check that the media access indicator light is unlit. 3 Push in the SD memory card toward the computer and release. The SD memory card ejects. 4 Pull the SD memory card out of the slot.
Using Your VAIO Computer > Using Other Modules / Memory Cards n 66 N Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
Using Your VAIO Computer > Using the Internet n 67 N Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet.
Using Your VAIO Computer > Using the Network (LAN) n 68 N Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the LAN port on the computer or the optional port replicator and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.
Using Your VAIO Computer > Using the Wireless LAN n 69 N Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer. ! You cannot access wireless networks if you disable the wireless devices in the BIOS setup screen.
Using Your VAIO Computer > Using the Wireless LAN n 70 N Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). ❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks. ❑ The 2.4 GHz band, with which wireless LAN devices work, is used by various devices.
Using Your VAIO Computer > Using the Wireless LAN n 71 N Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.
Using Your VAIO Computer > Using the Wireless LAN n 72 N Starting Wireless LAN Communications You first need to establish wireless LAN communications between your computer and an access point (not supplied). See Windows Help and Support for more information. For help on setting up a wireless network, click Start, All Programs, and VAIO Easy Connect, and then follow the on-screen instructions of the Easy Internet Connection Setup.
Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the switch next to Wi-Fi to toggle it to Off in the VAIO Smart Network window. ! Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
Using Your VAIO Computer > Using the Wireless WAN n 74 N Using the Wireless WAN Using the wireless WAN allows your computer to connect to the Internet through the wireless network wherever there is the mobile phone coverage. The wireless WAN may not be available in some countries or regions. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
Using Your VAIO Computer > Using the Wireless WAN To insert a SIM card 1 Turn off your computer. 2 Open the SIM card cover on the bottom of the computer.
Using Your VAIO Computer > Using the Wireless WAN 3 Remove the SIM card (1) by pushing it out from the base plate. 4 Slide the SIM card holder in the direction of the arrow (2) and then lift the holder. 5 Insert the SIM card into the SIM card holder with its printed circuit side up.
Using Your VAIO Computer > Using the Wireless WAN 6 Close the SIM card holder and then slide the holder in the direction of the arrow (3). ! Do not touch the printed circuit on the SIM card. Be sure to hold your computer firmly before inserting or removing the card. Do not damage the SIM card in any way, either by bending or exerting pressure on the card. 7 Close the SIM card cover.
Using Your VAIO Computer > Using the Wireless WAN n 78 N Starting the Wireless WAN Communications To start the wireless WAN communications ! Make sure that the SIM card cover is properly closed, otherwise the wireless WAN function may not work. 1 Turn on the WIRELESS switch. 2 Click Start, All Programs, and VAIO Smart Network or click the VAIO Smart Network icon 3 In the VAIO Smart Network window, make sure that the switch next to Wireless WAN is On.
Using Your VAIO Computer > Using the International Roaming Service n 79 N Using the International Roaming Service To use the international roaming service, you first need to insert a SIM card into the SIM card holder on your computer. Follow the steps in Inserting a SIM Card (page 74). ! You cannot use the international roaming service if you disable the wireless devices or the LAN port in the BIOS setup screen. To enable the devices or the port, follow the steps in Disabling Built-in Devices (page 135).
Using Your VAIO Computer > Using the BLUETOOTH Function n 80 N Using the BLUETOOTH Function You can establish wireless communications between your computer and other BLUETOOTH® devices such as another computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area. ! You cannot use the BLUETOOTH function if you disable the wireless devices in the BIOS setup screen.
Using Your VAIO Computer > Using the BLUETOOTH Function n 81 N Communicating with Another BLUETOOTH Device You can connect your computer to a BLUETOOTH device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
Using Your VAIO Computer > Using the BLUETOOTH Function n 82 N To communicate with another BLUETOOTH device To communicate with another BLUETOOTH device, you first need to set up the BLUETOOTH function. For information on setting up and using the BLUETOOTH function, see Windows Help and Support. 1 Turn on the WIRELESS switch.
Using Your VAIO Computer > Using the BLUETOOTH Function Stopping BLUETOOTH Communications To stop BLUETOOTH communications 1 Turn off the BLUETOOTH device that is communicating with your computer. 2 Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window.
Using Your VAIO Computer > Using the BLUETOOTH Function n 84 N Notes on Using the BLUETOOTH Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑ Radio frequency interference and other environmental conditions ❑ Device configuration ❑ Type of software application ❑ Type of operating system ❑ Use of both wireless LAN and BLUET
Using Your VAIO Computer > Using the BLUETOOTH Function n 85 N ❑ The BLUETOOTH function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple BLUETOOTH devices to your computer may cause channel congestion, resulting in poor performance of the devices. This is normal with BLUETOOTH technology and does not indicate a malfunction.
Using Your VAIO Computer > Using the GPS Function n 86 N Using the GPS Function You can get the location information by using GPS (Global Positioning System) with location software. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. ! You cannot use the GPS function if you disable the wireless devices in the BIOS setup screen.
Using Your VAIO Computer > Using Fingerprint Authentication n 87 N Using Fingerprint Authentication Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. To register a fingerprint 1 Click Start, All Programs, TrueSuite, and TrueSuite. 2 Click Get Started. 3 Follow the on-screen instructions. If the Windows password setting window appears, set the Windows password. ✍ See the help file included with the TrueSuite for more detailed information.
Using Your VAIO Computer > Using Fingerprint Authentication n 89 N If you have failed to register a fingerprint, follow these steps to try again. 1 Place the top joint of your finger flat in the center of the fingerprint sensor (1). 2 Swipe your finger perpendicularly across the fingerprint sensor and scan from the top joint of the finger to the fingertip.
Using Your VAIO Computer > Using Fingerprint Authentication n 90 N ! Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint registration may fail if you move your finger too quickly or too slowly. Let the fingerprint sensor take about one second to scan your fingerprint. You may not be able to register and/or have your fingerprint(s) recognized if your finger is too dry or wet, wrinkled, injured, dirty, etc.
Using Your VAIO Computer > Using Fingerprint Authentication n 91 N Logging Onto Windows To use the fingerprint authentication function in place of Windows password entry to log onto your system, you need to set the Windows password and configure your computer for fingerprint authentication. For information on how to set the Windows password, see Setting the Password (page 127). To log onto Windows Swipe the registered finger across the fingerprint sensor when the Windows log-on screen appears.
Using Your VAIO Computer > Using the TPM n 92 N Using the TPM The Trusted Platform Module (TPM) may be embedded in your computer to provide basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
Using Your VAIO Computer > Using the TPM n 93 N Important Notice Notes on encrypting the operating system or program files Encrypting files used by your operating system or any software application, using the Encrypting File System (EFS) with the TPM, will disable you to launch or operate such software.
Using Your VAIO Computer > Using the TPM n 94 N Notes on encrypting key files or files on the Personal Secure Drive Encrypting files created in the following folders when your user account is initialized and the EFS is enabled will disable you to launch your TPM software and decrypt the encrypted data. With the default settings, the files in the folders below cannot be encrypted because they have system attributes. Do not change the system attributes of the files in the folders below.
Using Your VAIO Computer > Using the TPM n 95 N Notes on encrypting backup files or other files Encrypting backup archive files or emergency recovery token files will disable you to recover your computer system for emergency, and encrypting password reset token files or secret files will disable you to reset the password.
Using Your VAIO Computer > Using the TPM ❑ Key and certificate backup file Default file name: SpBackupArchive.xml ❑ PSD backup file Default file name: -Personal Secure Drive.fsb ❑ Owner password backup file Default file name: SpOwner_.tpm ❑ Protocol file Default file name: SpProtocol__..
Using Your VAIO Computer > Using the TPM n 97 N Configuring the TPM To use the embedded TPM, you need to: 1 Enable the TPM in the BIOS setup screen. 2 Install the Infineon TPM Professional Package. 3 Initialize and configure the TPM. To enable the TPM in the BIOS setup screen 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
Using Your VAIO Computer > Using the TPM n 98 N To install the Infineon TPM Professional Package Read the Readme.txt in the C:\Infineon\Readme folder. Then, double-click setup.exe in the C:\Infineon folder to install the package. To install this package, you must have administrative rights on the computer. ! You need to set a few passwords while installing the Infineon TPM Professional Package. Without these passwords, you will not be able to restore any TPM-protected data or backup files.
Using Your VAIO Computer > Using the TPM n 99 N Using BitLocker Drive Encryption with the TPM BitLocker Drive Encryption is a data encryption feature that is available on models with Windows 7 Ultimate or Windows 7 Enterprise. Enabling BitLocker Drive Encryption in conjunction with the TPM encrypts all data on the built-in storage device. For detailed information on how to use and configure BitLocker Drive Encryption, see Windows Help and Support.
Using Your VAIO Computer > Using the TPM n 100 N To unlock the encrypted data with a recovery key stored on a USB flash memory device To unlock the encrypted data with a recovery key stored on a USB flash memory device, your system needs to access the USB flash memory device when you boot the computer. Follow these steps to configure the boot order in the BIOS setup screen: ! You cannot use USB devices if you disable the USB ports in the BIOS setup screen.
Using Your VAIO Computer > Using the TPM n 101 N ! Updating your BIOS with updating software, such as the VAIO Update, changes the BIOS settings back to the default. You need to repeat the steps above again. It takes several hours to complete the encryption process.
Using Peripheral Devices > n 102 N Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer.
Using Peripheral Devices > Connecting a Port Replicator n 103 N Connecting a Port Replicator Attaching an optional port replicator enables you to connect additional peripherals to your computer, such as a printer and an external display. Locating Ports on the Port Replicator A DC IN indicator Illuminates while the port replicator is powered. B DC IN port (page 104) C USB ports*1 (page 122) D E F G LAN ports*2 (page 68) *1 Compliant with the USB 2.0 standard.
Using Peripheral Devices > Connecting a Port Replicator n 104 N Attaching Your Computer to the Port Replicator ! Be sure to install the battery pack(s) before attaching your computer to the port replicator. To attach your computer to the port replicator ! If the AC adapter is supplied with your port replicator, be sure to use it to connect the port replicator to a power source. If not, use the AC adapter supplied with your computer.
Using Peripheral Devices > Connecting a Port Replicator 4 n 105 N Remove the port replicator connector cover from the bottom of the computer. ! You may find it difficult to remove the port replicator connector cover, as it is tight in place on your computer. Do not exert extra pressure when removing the cover so as not to damage the computer or the port replicator connector cover. Be sure to keep the removed port replicator connector cover for future use.
Using Peripheral Devices > Connecting a Port Replicator 5 n 106 N Align the rear bottom corners of the computer with the guides on the port replicator. ✍ If an optional extended battery pack is attached to your computer, slide the tab (1) in the direction of the arrow to lift the connector (2) on the port replicator to attach the computer.
Using Peripheral Devices > Connecting a Port Replicator n 107 N ! Be sure to slide the tab (1) to the end. If not, the connector (2) is not locked in the correct position, resulting in a contact failure between your computer and the port replicator. When the extended battery pack is not attached to your computer, slide the tab (1) in the opposite direction of the arrow to lower the connector (2). Attaching the computer while the connector (2) is in the lifted position may damage the connectors.
Using Peripheral Devices > Connecting a Port Replicator Disconnecting Your Computer from the Port Replicator ! To prevent loss of unsaved data, be sure to turn off your computer before disconnecting it from the port replicator. When the battery pack is running out of power, disconnecting your computer from the port replicator may result in loss of unsaved data. To disconnect your computer from the port replicator 1 Lift the computer away from the port replicator.
Using Peripheral Devices > Connecting a Port Replicator 2 n 109 N Replace the port replicator connector cover on the bottom of the computer. ✍ It is extremely important that you replace the port replicator connector cover after disconnecting your computer from the port replicator. If the connector is left uncovered, dust may get inside and damage the computer. To disconnect the port replicator completely from an AC power source, unplug the AC adapter.
Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. ! Turn down the volume of the speakers before you turn them on. Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
Using Peripheral Devices > Connecting an External Display n 111 N Connecting an External Display Some features and options in this section may not be available on your computer. ! Blu-ray Disc playback on a connected external display may be interrupted, depending on the type or bit rate of the video. You may be able to solve this problem by lowering the screen resolution of the display. Follow the steps in Why doesn't my screen display a video? (page 195) to change the screen resolution.
Using Peripheral Devices > Connecting an External Display n 112 N Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, either directly to your computer or via the optional port replicator. To connect a computer display or a projector ! The monitor port on your computer is not accessible when the computer is attached to the port replicator. 1 Plug the power cord (1) of your external display or the projector into an AC outlet.
Using Peripheral Devices > Connecting an External Display n 113 N ! Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content. To view the copyright protected content, connect an HDCP-compliant monitor to the HDMI output port on your computer or the port replicator.
Using Peripheral Devices > Connecting an External Display n 114 N Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your computer. To connect a TV to your computer ! To hear sound from the device connected to the HDMI output port, you need to change the device for sound output. For detailed instructions, see How do I change the sound output device? (page 204). 1 Plug the power cord of your TV (1) into an AC outlet.
Using Peripheral Devices > Connecting an External Display ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals.
Using Peripheral Devices > Connecting an External Display n 116 N To play Blu-ray 3D Disc media Some features and options may not be available on your computer. See the specifications to find out about the configuration of your computer. ! You cannot use optical discs if you disable the optical disc drive in the BIOS setup screen. To enable the drive, follow the steps in Disabling Built-in Devices (page 135).
Using Peripheral Devices > Connecting an External Display 5 Click n 117 N located at the lower right corner of the PowerDVD BD window, enable the 3D function, and click Auto Detect. ✍ You can change the screen resolution of your computer. Click for changing the screen resolution. located at the lower right corner of the PowerDVD BD window and the menu item See the help file included with the PowerDVD BD for more information. 6 Insert Blu-ray 3D Disc media into the optical disc drive.
Using Peripheral Devices > Connecting an External Display n 118 N To connect a high-quality digital sound output device between your computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection. ! Before connecting the device to the computer, make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device first.
Using Peripheral Devices > Selecting Display Modes n 119 N Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. ! The monitor port on your computer is not accessible when the computer is attached to the port replicator. The screen resolution of your external display may change when you change the performance mode.
Using Peripheral Devices > Using the Multiple Monitors Function n 120 N Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to your computer, your computer screen and the external display can function as a single desktop. You can move the cursor from one display to the other.
Using Peripheral Devices > Using the Multiple Monitors Function n 121 N To use the Multiple Monitors function ! The monitor port on your computer is not accessible when the computer is attached to the port replicator. The screen resolution of your external display may change when you change the performance mode. ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings.
Using Peripheral Devices > Connecting a USB Device n 122 N Connecting a USB Device You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your computer. ! You cannot use USB devices if you disable the USB ports in the BIOS setup screen. To enable the ports, follow the steps in Disabling Built-in Devices (page 135). To connect a USB device 1 Choose the USB port (1) you prefer to use. 2 Plug the USB device cable (2) into the USB port.
Using Peripheral Devices > Connecting a USB Device n 123 N Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑ Be sure to use a USB printer compatible with your version of Windows to print documents. ❑ For information on how to remove a USB device, see the manual that came with the device.
Customizing Your VAIO Computer > n 124 N Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities.
Customizing Your VAIO Computer > Selecting Performance Modes n 125 N Selecting Performance Modes Your computer is equipped with the performance selector switch for changing the performance mode without restarting the computer. You can select either of the performance modes: STAMINA mode for lower power consumption or SPEED mode for faster performance.
Customizing Your VAIO Computer > Selecting Performance Modes To select a performance mode Slide the performance selector switch (1) to select a performance mode. Type of Mode Description STAMINA mode Uses the Intel Graphics Media Accelerator and disables some hardware devices on your computer to conserve battery power. SPEED mode Uses the AMD Radeon Graphics to provide faster performance. To check the current performance mode ❑ Find out which mode is selected with the performance selector switch.
Customizing Your VAIO Computer > Setting the Password n 127 N Setting the Password Setting the password allows you to protect your computer from unauthorized access by making the user enter the password when the computer is turned on or returns to Normal mode from Sleep mode or Hibernate mode. ! Do not forget your password. Write down the password and keep it in a secure place.
Customizing Your VAIO Computer > Setting the Password n 128 N Setting the Power-on Password To add the power-on password (machine password) 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. 2 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 129 N To add the power-on password (user password) ! Make sure you set the machine password before setting the user password. 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. 2 Enter the machine password and press the Enter key.
Customizing Your VAIO Computer > Setting the Password n 130 N To change or remove the power-on password (user password) 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. 2 Enter the user password and press the Enter key. 3 Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the Enter key.
Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password 1 Click Start and Control Panel. 2 Click User Accounts and Family Safety or User Accounts. 3 Click User Accounts. 4 Click Create a password for your account under Make changes to your user account. 5 In the New password and Confirm new password fields, enter the password for your account. 6 Click Create password.
Customizing Your VAIO Computer > Setting the Password To remove the Windows password 1 Click Start and Control Panel. 2 Click User Accounts and Family Safety or User Accounts. 3 Click User Accounts. 4 Click Remove your password. 5 In the Current password field, enter the current password that you want to remove. 6 Click Remove password.
Customizing Your VAIO Computer > Using the VAIO Control Center n 133 N Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. 2 Select your desired control item and change the settings. 3 Once finished, click OK. The setting of the desired item is changed.
Customizing Your VAIO Computer > Using the VAIO Power Management n 134 N Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
Customizing Your VAIO Computer > Protecting Data from Unauthorized Use n 135 N Protecting Data from Unauthorized Use Disabling Built-in Devices You can use one of the BIOS functions to disable the following built-in devices and prohibit external connections and communications.
Customizing Your VAIO Computer > Protecting Data from Unauthorized Use To disable built-in devices 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. 2 Press the < or , key to select Advanced. 3 Press the M or m key to select your desired built-in device, and press the Enter key. 4 Press the M or m key to select Disabled and press the Enter key.
Customizing Your VAIO Computer > Protecting the Hard Disk n 137 N Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then the hard disk drive protection function is available. This function protects your hard disk drive against shock hazards. See the specifications to find out about the configuration of your computer. ! Be aware that the hard disk drive protection function does not work for the solid state drive.
Upgrading Your VAIO Computer > n 138 N Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new memory module. ❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
Upgrading Your VAIO Computer > Adding and Removing Memory n 139 N Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by replacing the installed memory module. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding memory modules ❑ Be sure to place your computer on a flat surface before adding or removing memory modules. ❑ Be careful when changing memory.
Upgrading Your VAIO Computer > Adding and Removing Memory n 140 N ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module 1 Shut down the computer and disconnect all peripheral devices. 2 Wait about an hour until the computer cools down. 3 Unscrew the two screws (1), slide the bottom cover in the direction of the arrow (2), and remove the cover. ! Be careful not to lose the removed screws. 4 Touch a metal object to discharge static electricity. 5 Remove the battery pack (page 26).
Upgrading Your VAIO Computer > Adding and Removing Memory 6 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). 7 Remove the new memory module from its packaging.
Upgrading Your VAIO Computer > Adding and Removing Memory 8 n 143 N Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do not touch any components on the motherboard other than the memory module. Be careful not to touch the wires and the projections inside the bottom cover. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
Upgrading Your VAIO Computer > Adding and Removing Memory n 144 N Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. 3 Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
Precautions > n 145 N Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. Some features and options in this section may not be available on your computer.
Precautions > Safety Information n 146 N Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation and over time could result in discomfort or burns. ❑ Use only specified peripheral equipment and interface cables. ❑ Keep small parts such as "Memory Stick" and "Memory Stick" adaptors out of reach of children. There is a risk of swallowing them.
Precautions > Safety Information n 147 N Battery Pack ❑ Do not leave battery packs in temperatures above 140°F / 60°C, such as in a car parked in the sun or under direct sunlight. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or AC adapter. Information about compatible models can be found at http://www.sony.net/.
Precautions > Safety Information n 148 N Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings. ❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play.
Precautions > Care and Maintenance Information n 149 N Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ Make sure you unplug the AC adapter and remove the battery pack before cleaning your computer. LCD Screen Use a soft, dry cloth to wipe the surface of the LCD screen.
Precautions > Handling Your Computer n 150 N Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑ Do not drop your computer or place any objects on top of the computer.
Precautions > Handling Your Computer n 151 N ❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In such a case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page 5). ❑ To avoid losing data when your computer is damaged, back up your data regularly.
Precautions > Handling the LCD Screen n 152 N Handling the LCD Screen ❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when using your computer near a window. ❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a damage. ❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This does not indicate a malfunction.
Precautions > Using the Power Source n 153 N Using the Power Source ❑ Do not share an AC outlet with other power-consuming equipment, such as a photocopier or a shredder. ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
Precautions > Handling the Built-in Camera n 154 N Handling the Built-in Camera ❑ Do not scratch or soil the area on and around the built-in camera, as it may cause poor quality images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
Precautions > Handling Discs n 155 N Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
Precautions > Using the Battery Pack n 156 N Using the Battery Pack ❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures. ❑ Charge battery packs at temperatures between 50°F / 10°C to 86°F / 30°C. Lower temperatures require longer charging time. ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
Precautions > Handling "Memory Stick" n 157 N Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑ Do not disassemble or modify "Memory Stick". ❑ Keep "Memory Stick" dry.
Precautions > Handling the Built-in Storage Device n 158 N Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored. To prevent losing data, you should be careful when handling your computer.
Precautions > Using Fingerprint Authentication n 159 N Using Fingerprint Authentication ❑ The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
Precautions > Using the TPM n 160 N Using the TPM ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions. ❑ After you have installed the Infineon TPM Professional Package, you need to set a few TPM passwords on your computer. Without these passwords, you will not be able to restore any TPM-protected data.
Troubleshooting > n 161 N Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see Using the VAIO Care (page 39). If the problems still cannot be solved and you need assistance, visit the support web sites listed in Finding More about Your VAIO Computer (page 5).
Troubleshooting > n 162 N ❑ Microphone (page 198) ❑ Speakers (page 199) ❑ Touch Pad (page 201) ❑ Keyboard (page 202) ❑ Floppy Disks (page 203) ❑ Audio/Video (page 204) ❑ "Memory Stick" (page 206) ❑ Peripherals (page 207)
Troubleshooting > Computer Operations n 163 N Computer Operations What should I do if my computer does not start? ❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. ❑ Make sure the battery pack is installed properly and charged. If an extended battery pack is attached to the computer, make sure both the primary battery pack and the extended battery pack are installed properly and charged.
Troubleshooting > Computer Operations n 164 N What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow button and Restart.
Troubleshooting > Computer Operations n 165 N What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button. If the Windows Security window appears, click Shut Down.
Troubleshooting > Computer Operations n 166 N Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to Normal mode 1 Close all open programs. 2 Click Start, the arrow next to the Shut down button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
Troubleshooting > Computer Operations n 167 N Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed.
Troubleshooting > Computer Operations n 168 N How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. 2 Press the < or , key to select Boot. 3 Press the M or m key to select the drive whose boot device order you want to change.
Troubleshooting > System Update / Security n 169 N System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer (page 37) for more information. How do I schedule the installation of Windows updates to my computer? The Microsoft Windows operating system is preinstalled on your computer.
Troubleshooting > Recovery / Recovery Media n 170 N Recovery / Recovery Media How can I create Recovery Media? You can create Recovery Media using the VAIO Care (page 39). The media are used to restore your computer system to its factory default settings. ! If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied). See the Recovery, Backup and Troubleshooting Guide for more information.
Troubleshooting > Recovery / Recovery Media n 171 N How do I reduce the volume of the recovery area? Your built-in storage device contains the recovery area where the data for system recovery is stored. If your computer includes a solid state drive, you might want to minimize the recovery area by removing such data.
Troubleshooting > Recovery / Recovery Media 6 Follow the on-screen instructions until the Select recovery type window appears. 7 Select Custom recovery - Remove recovery contents. 8 Follow the on-screen instructions. n 172 N ! The above procedure involves system recovery. The applications and data you added on the storage device before removing the data for system recovery will all be lost. Once you have removed the data for system recovery, you need the Recovery Media for later system recovery.
Troubleshooting > Partition n 173 N Partition How can I create a hard disk partition? The Windows feature allows you to create a partition without recovering your computer system. 1 Click Start, Control Panel, System and Security, and Create and format hard disk partitions under Administrative Tools. 2 If the User Account Control window appears, click Yes. If you are currently logged onto your computer as a standard user, you may be prompted to enter an administrator name and password.
Troubleshooting > Battery Pack n 174 N Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 29) for more information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
Troubleshooting > Battery Pack n 175 N Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 36) for information on how you can manually activate Hibernate mode.
Troubleshooting > Built-in Camera n 176 N Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of Media Gallery.
Troubleshooting > Built-in Camera n 177 N What should I do if captured images contain dropped frames and audio interruptions? ❑ The effect settings on your software application may cause dropped frames. See the help file included with your software application for more information. ❑ There may be more software applications running than your computer can handle. Exit the applications that you are not currently using.
Troubleshooting > Networking (LAN/Wireless LAN) n 178 N Networking (LAN/Wireless LAN) What should I do if the VAIO Smart Network icon is not displayed on the taskbar? ❑ Click on the taskbar and check if the VAIO Smart Network icon is displayed. ❑ If the VAIO Smart Network icon is not on the taskbar, click Start, All Programs, and VAIO Smart Network, and then change the setting to display the icon on the taskbar.
Troubleshooting > Networking (LAN/Wireless LAN) n 179 N ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: 1 Click Start and Control Panel. 2 Click System and Security and Power Options. 3 Click Change plan settings for the current power plan. 4 Click Change advanced power settings.
Troubleshooting > Networking (LAN/Wireless LAN) n 180 N Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstacles or closer to any access point you may be using.
Troubleshooting > Networking (LAN/Wireless LAN) n 181 N What are channels? ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
Troubleshooting > Wireless WAN n 182 N Wireless WAN What should I do if my computer cannot connect to the wireless WAN? ❑ Make sure the battery pack is installed properly and charged. ❑ Activate a mobile broadband service account with a supported carrier. ❑ Have adequate mobile coverage in your area. Check with your network provider for additional coverage information for your location. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
Troubleshooting > BLUETOOTH Technology n 183 N BLUETOOTH Technology What should I do if other BLUETOOTH devices cannot find my computer? ❑ Make sure both devices have the BLUETOOTH function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑ You cannot use the BLUETOOTH function while your computer is in a power saving mode. Bring the computer back to Normal mode, then turn on the WIRELESS switch. ❑ Your computer and the device may be too far apart.
Troubleshooting > BLUETOOTH Technology n 184 N What should I do if other BLUETOOTH devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the BLUETOOTH device I want to communicate with? (page 183). ❑ Make sure the other devices are authenticated. ❑ The data transfer distance can be shorter than 33 feet / 10 meters depending on existing obstacles between the two devices, on radio wave quality, and on the operating system or the software in use.
Troubleshooting > BLUETOOTH Technology n 185 N Can I use a device with BLUETOOTH technology on airplanes? With BLUETOOTH technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of BLUETOOTH devices to avoid radio interference. Check with facility staff to see if use of the BLUETOOTH function on the computer is permitted.
Troubleshooting > Optical Discs n 186 N Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. ! Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage.
Troubleshooting > Optical Discs n 187 N What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ Blu-ray Disc playback on a connected external display may be interrupted, depending on the type or bit rate of the video. You may be able to solve this problem by lowering the screen resolution of the display.
Troubleshooting > Optical Discs n 188 N ❑ Make sure the correct driver software is installed. Follow these steps: 1 Click Start and Control Panel. 2 Click System and Security. 3 Click System. 4 Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver software.
Troubleshooting > Optical Discs n 189 N What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? ❑ Check if your optical disc drive supports the Blu-ray Disc media. ❑ To play copyright protected Blu-ray Disc media continually, you need to update the AACS key. If a message prompts you to update the AACS key, follow the message. ! Your computer must be connected to the Internet to update the AACS key.
Troubleshooting > Optical Discs n 190 N Why can't I write data to Blu-ray Disc media? ❑ Check if your optical disc drive supports the Blu-ray Disc writing function. ❑ BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media. What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port.
Troubleshooting > GPS n 191 N GPS What should I do if I cannot use the GPS function? ❑ Make sure the WIRELESS switch is on. ❑ Make sure the switch next to GPS is set to On in the VAIO Smart Network window. ❑ If you have disabled the wireless devices in the BIOS setup screen, you cannot use the GPS function. To enable the devices, follow the steps in Disabling Built-in Devices (page 135).
Troubleshooting > Display n 192 N Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 34) for more information. ❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
Troubleshooting > Display n 193 N What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: 1 Right-click on the desktop and select Screen resolution. 2 Click Advanced settings. 3 Click the Monitor tab.
Troubleshooting > Display n 194 N What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly, depending on the software you are using. See Windows Help and Support for more information on how to change the text size.
Troubleshooting > Display n 195 N Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback. See Selecting Display Modes (page 119) for changing the display output. Alternatively, you can press the Fn+F7 keys to change the display output.
Troubleshooting > Display n 196 N Why does the LCD brightness change automatically? The LCD brightness of your computer screen changes automatically according to ambient light intensity that is measured by the ambient light sensor. To disable the automatic brightness settings, follow these steps: 1 Click Start, All Programs, and VAIO Control Center. 2 Click Display and Automatic Brightness Settings. 3 Click to cancel the Adjust brightness automatically check box. 4 Click OK.
Troubleshooting > Printing n 197 N Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information.
Troubleshooting > Microphone n 198 N Microphone What should I do if my microphone does not work? ❑ Your computer is not equipped with the microphone jack. You cannot use an external microphone. ❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: 1 Close all open programs. 2 Click Start and Control Panel. 3 Click Hardware and Sound. 4 Click Manage audio devices under Sound.
Troubleshooting > Speakers n 199 N Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ The volume may have been turned off by the Fn+F2 keys. Press them once again. ❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound.
Troubleshooting > Speakers n 200 N What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 199). ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
Troubleshooting > Touch Pad n 201 N Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad. Press the Fn+F1 keys to enable it. See Using the Touch Pad (page 44). ❑ Make sure that a mouse is not connected to your computer. ❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
Troubleshooting > Keyboard n 202 N Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel.
Troubleshooting > Floppy Disks n 203 N Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? ❑ Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive.
Troubleshooting > Audio/Video n 204 N Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Sounds tab, click to cancel the Play Windows Startup sound check box. 5 Click OK.
Troubleshooting > Audio/Video n 205 N What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output device? (page 204).
Troubleshooting > "Memory Stick" n 206 N "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick" does not contain files you want to keep.
Troubleshooting > Peripherals n 207 N Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet. ❑ Try using another USB port. The driver software could be installed to the specific port you used the first time you connected the device.
About the International ENERGY STAR(R) Program > n 208 N About the International ENERGY STAR(R) Program The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and office equipment.
Trademarks > n 209 N Trademarks © 2011 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation. VAIO, the VAIO logo and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. i.LINK is a name to denote IEEE 1394.
Trademarks > n 210 N SD Logo is a trademark. SDHC Logo is a trademark. SDXC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. CompactFlash® is a trademark of SanDisk Corporation.
Notice > n 211 N Notice © 2011 Sony Corporation. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval.
n © 2011 Sony Corporation
