Owner's Guide VAIO notebook

VAIO® Computer User Guide
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4 VAIO Support Agent
You can find VAIO Support Agent by clickin g Start and selecting Help
and Support. Using advanced diagno st ic techno logy, Sony’s VAIO
Support Agent runs scheduled protect ion s of your applications , network
settings, and other important software settings. When your soft ware is
protected, you can use VAIO Support Agent to repair software probl ems
by restoring your software to any of the previously protect ed states.
5 Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Enter a description of your problem and the
Knowledge Database searches for the corresponding solutions onli ne.
You can access Sony Com put ing Support at:
http://www.sony.com/p csupport.
6 Sony Fax-on-Demand
This service, which requires a fax machine or your fax software, p rovides
answers to commonly asked questio ns. You can use this automated
service to request a list of available topics, and select th e topics that you
want to receive. To contact the Sony fax-on-demand service, call:
1-888-4-SONY-PC (1-888-476-6972).
7 Sony Customer Support
Sony and Microsoft software support is availabl e free of charge for 90
days after the original date of purchase. You can call and speak with a
Sony Customer Support Representativ e without using your computer by
calling: 1-888-4-SONY-PC (1-888-476-6 972).
8 Sony Service Center
For the Sony Serv ice Center nearest you, call 1-888-4-SO NY-PC
(1-888-476-6972) or find Sony Custom er Servi ce on the Web at
http://www.sony.com/p csupport.