Printer User Manual

Troubleshooting
67
Error Messages
Some of the above error messages for the camera disappear after the problem is solved, and some do not. If an error
message does not disappear after you solve the problem, press the MENU button to clear it.
Camera Printer Cause/Solution
SET MEDIA SET NEW RIBBON
PUSH [EXEC]
• The print cartridge is not installed properly.
t Install the print cartridge properly, and press the EXEC button.
• The print cartridge has run out.
t Replace the print cartridge, and press the EXEC button.
SET PAPER
PUSH [EXEC]
• The paper tray is not installed.
t Install the paper tray, and press the EXEC button.
• The print paper has run out.
t Insert print paper, and press the EXEC button.
CHECK PRINTER MEDIA MISMATCH
PUSH [EXEC]
• The print paper and print cartridge do not match.
t Insert the correct print paper and press the EXEC button.
PAPER JAMMING
REMOVE PRINTS
• There is a print paper jam.
t Remove the jammed paper, and try printing again. (See “Removing Jammed
Paper” on page 65)
REMOVE PRINTS
PUSH [EXEC]
• Print paper remains in the ejection slot.
t Remove the paper tray, remove the print paper, and then press the EXEC
button.
BLUETOOTH ERROR
SERVICE CALL
• There is a problem with the Bluetooth function.
t Contact your nearest Sony dealer.
PRINTER ERROR
PLEASE RETRY
• An error has occurred with the printer.
t Try printing again.
PRINTER ERROR
SERVICE CALL
• There is a problem with the printer.
t Contact your nearest Sony dealer.
— • The menu is displayed in the operation display on the printer.
t End the menu operation, and display the READY screen.
— • The printer is not connected correctly.
t Restart the camera and printer, and then try again.
TRANSMISSION
FAILED!
— • Print data failed to transmit.
t Restart the camera and printer, and then try the operation again.