Instruction manual

23
GB
Sony Support Services
VAIO After-Sales Support
Registering your VAIO Product
Registration is very important to us in providing you with the best possible service, as it
allows us to maintain records of your PC configuration and of all contacts you have had with
us over the duration of your guarantee. It also allows us to automatically give your computer
direct access to information or software updates. In short, it allows us to personalize our
service to you. You can register your VAIO at www.vaio.eu/register.
This option requires an Internet connection.
Accessing the VAIO Support services
❑ http://support.vaio.sony.eu/
Our model-based web site will provide you with the information relevant to the VAIO
model you are using. If you are looking for a driver update, only the drivers created for
your VAIO will be displayed. Also our Support Team will provide easy-to-follow
troubleshooting guides and how-to documents, based on the questions most
frequently asked to our contact centre.
❑ Telephone
We strongly recommend you to visit http://support.vaio.sony.eu/ prior to calling our
contact centre, as the solution you are looking for is probably readily available in our
knowledge base.
The VAIO phone support is available on Monday to Friday, opening hours depend on
the country. For the exact opening hours for the country you reside in, please visit
http://support.vaio.sony.eu/.