Search Troubleshooting How to Use Parts Description Setup Network / Internet VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Use this manual if you encounter any problems, or have any questions about your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Parts Description Port replicator VAIO computer How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 2
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Parts Description Back | Back to Top Setup Battery Memory module Power Supplied items VAIO computer Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 3
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Network / Internet Internet How to Use LAN Wireless LAN Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 4
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Connections Audio BLUETOOTH Battery CD/DVD/BD Parts Description Display HDMI Setup Headphones Internet Network / Internet LAN Microphone Optical digital output Peripheral device Port replicator Power Settings Speakers USB Playback Wireless LAN How to Use Connections Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 5
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Settings Audio BIOS Battery Button Parts Description CD/DVD/BD Camera Setup Display Encryption Network / Internet Fingerprint authentication HDMI Keyboard Memory card Memory module Microphone Settings Optical digital output Password Playback Peripheral device Power Security Service and support Speakers TPM Touch pad VAIO computer How to Use Connections Backup / Recovery Security Other O
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Playback CD/DVD/BD How to Use HDMI Peripheral device Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 7
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Backup / Recovery BIOS Backup Built-in storage device Button Parts Description CD/DVD/BD Partition Setup Recovery Service and support Network / Internet VAIO computer How to Use Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 8
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Security BIOS Encryption Fingerprint authentication Internet Parts Description Password Service and support Setup TPM VAIO computer How to Use Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 9
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Other Operations Battery Built-in storage device CD/DVD/BD Camera Parts Description Keyboard Memory card Setup Memory module Partition Network / Internet Power Touch pad USB VAIO computer How to Use Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 10
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Notifications CD/DVD/BD Care and maintenance Important notice Product registration Parts Description Read this first Security Setup Service and support Supplied items Network / Internet VAIO computer How to Use Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation 11
Search How to Use Troubleshooting Hardware Software VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Use this manual if you encounter any problems, or have any questions about your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Read This First How to Use Parts Description Congratulations on your purchase of this VAIO(R) computer and welcome to the on-screen User Guide. Setup About your VAIO computer’s configuration Network / Internet Connections To find out about the configuration of your VAIO computer, visit the Sony online support website.
Other references Search Help and Support General information and technical support for your VAIO computer. (Start), then Help and Support. Next, To access Help and Support, click choose a category to find answers to your questions. Get started with my VAIO Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, creating Recovery Media, and more.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Port replicator Parts and Controls on the Port Replicator How to Use Attaching a port replicator (not supplied) enables you to connect additional peripherals to your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top VAIO computer Parts and Controls on the Back How to Use Describes the features on the back of the VAIO computer, such as connection ports. Parts Description Parts and Controls on the Bottom Setup Parts and Controls on the Front Network / Internet Describes the features on the front of the VAIO computer, such as buttons and indicator lights.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Battery Charging the Battery Pack How to Use Parts Description The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Installing/Removing the Battery Pack Setup Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Power Charging the Battery Pack How to Use Parts Description The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Connecting a Power Source Setup Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top VAIO computer Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Checking Supplied Items Check all items packed with the product before use.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Memory module Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet Connections If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Internet About a Security Key for a Wireless LAN How to Use Parts Description Setup A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Wireless LAN About a Security Key for a Wireless LAN How to Use Parts Description Setup A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Parts Description Setup The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Audio Changing the Sound Output Device How to Use Parts Description If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output. Connecting External Speakers/Headphones/Headset Setup You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Battery Installing/Removing the Battery Pack How to Use Parts Description Setup Network / Internet Connections Settings Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Back | Back to Top Display Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Parts Description You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Headphones Connecting External Speakers/Headphones/Headset How to Use You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Parts Description Setup The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Parts Description Back | Back to Top Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Port replicator Attaching/Detaching a Port Replicator How to Use Parts Description Setup You can attach your VAIO computer to a port replicator (not supplied).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Speakers Connecting External Speakers/Headphones/Headset How to Use You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Wireless LAN About a Security Key for a Wireless LAN How to Use Parts Description Setup A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top BLUETOOTH About BLUETOOTH(R) Security How to Use Parts Description Setup Network / Internet Connections Settings The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top CD/DVD/BD Connecting an External DVD Drive How to Use Parts Description Setup Network / Internet Connections Settings Connect an external DVD drive or hard disk drive to a USB port on your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Back | Back to Top HDMI Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Parts Description You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Internet About a Security Key for a Wireless LAN How to Use Parts Description Setup A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Microphone Connecting an External Microphone How to Use Parts Description Setup You can connect an external microphone to your VAIO computer and enjoy voice chat, etc.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Parts Description Setup Network / Internet If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Power Connecting a Power Source How to Use Parts Description Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] Installing/Removing the Battery Pack Setup Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Parts Description Setup Network / Internet You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Audio Adjusting the Microphone Volume How to Use You can adjust the volume level of the microphone. Parts Description Adjusting the Speakers Volume Setup Adjusting the Volume in Windows You can change the volume level of the speakers and headphones. You can adjust the volume on each software application from the Control Panel window.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Battery Notes on Using the Battery Pack How to Use Parts Description Setup Network / Internet Connections Settings Before using the battery pack, read the following precautions for correct use.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Display Adjusting the LCD Brightness Automatically How to Use Parts Description Setup Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. Changing the Graphics/Performance Settings You can manually change the graphics/performance settings. Changing the LCD Brightness Network / Internet You can adjust the LCD brightness.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Fingerprint authentication Logging Onto Windows How to Use Parts Description You can log onto your user account for which you have registered your fingerprint by swiping the finger across the fingerprint sensor in place of entering the Windows password.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Keyboard Changing the Backlit Keyboard Settings How to Use Parts Description You can turn on and off the keyboard backlight by changing the backlit keyboard settings. Changing the Button Assignment (VAIO Button) You can change the current task assigned to the VAIO button.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Memory module Viewing the System Information How to Use You can view the system information of your VAIO computer. For example, after installing a memory module, you can view the information to confirm system memory changes.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Parts Description Back | Back to Top Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Parts Description Setup Network / Internet If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Speakers Adjusting the Speakers Volume How to Use Parts Description Setup You can change the volume level of the speakers and headphones.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Touch pad Disabling the Tapping Function on the Touch Pad How to Use Parts Description Setup You can disable the tapping function to avoid unintentional movements of the pointer caused by a light touch on the touch pad. Enabling/Disabling the Multi-Touch Function You can enable/disable the multi-touch function of the touch pad on your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top BIOS Booting Your VAIO Computer from External Devices How to Use Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Removing the Power-on Password Setup If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Button Changing the Button Assignment (VAIO Button) How to Use Parts Description Setup You can change the current task assigned to the VAIO button.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Camera Using the Built-in Camera Parts Description If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger.For detailed information on how to use the software, refer to the help file included with the software.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Back | Back to Top Encryption Encrypting Your Data to Enhance Security (TPM) Parts Description The Trusted Platform Module (TPM)* provides you with basic security functions, such as the data encryption and restore features, to enhance your computer security.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Back | Back to Top HDMI Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Parts Description You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Memory card Restricting the Use of Built-in Devices How to Use The BIOS function enables you to disable the built-in devices such as the following.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Microphone Adjusting the Microphone Volume How to Use Parts Description Setup You can adjust the volume level of the microphone.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Parts Description Setup Network / Internet Setting the Windows password allows you to protect your VAIO computer from unauthorized access by making the user enter the password when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Power Changing the Graphics/Performance Settings How to Use You can manually change the graphics/performance settings. Parts Description Notes on Sleep Mode Setup Notes on Using the Power Source Network / Internet Read the following precautions before plugging your VAIO computer into an AC power source. Connections Settings Playback Backup / Recovery Read the following precautions before using Sleep mode.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Parts Description With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Updating Your VAIO Computer Setup Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Back | Back to Top TPM Encrypting Your Data to Enhance Security (TPM) Parts Description The Trusted Platform Module (TPM)* provides you with basic security functions, such as the data encryption and restore features, to enhance your computer security.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top VAIO computer Booting Your VAIO Computer from External Devices How to Use Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Customizing Your VAIO Computer Setup VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top CD/DVD/BD About Region Codes How to Use Parts Description Setup Network / Internet Connections Settings The following is a list of DVD region codes indicating playable regions of DVD media. Inserting/Removing a Disc Insert/remove a disc to/from your VAIO computer that is turned on.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top Peripheral device Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer or a docking station (supplied or optional) is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Parts Description Setup Network / Internet Back | Back to Top HDMI Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer or a docking station (supplied or optional) is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to the computer
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top BIOS Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Built-in storage device Checking the Volume of the Recovery Area How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Your built-in storage device contains the recovery area where the data for the system recovery is stored. Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Recovery About Recovery How to Use Parts Description Recovery is the process of restoring your VAIO computer back to its original factory condition. About the ASSIST Button Setup Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top VAIO computer About the ASSIST Button How to Use Parts Description Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Setup You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Backup About Backup How to Use Parts Description Setup The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. About Types of Backup You can use the Windows Backup and Restore feature to back up your valuable data.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Button About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Parts Description Setup Network / Internet Connections Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top BIOS Removing the Power-on Password How to Use Parts Description Setup If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Fingerprint authentication Logging Onto Windows How to Use Parts Description You can log onto your user account for which you have registered your fingerprint by swiping the finger across the fingerprint sensor in place of entering the Windows password.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Parts Description Setup Network / Internet Setting the Windows password allows you to protect your VAIO computer from unauthorized access by making the user enter the password when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Back | Back to Top TPM Encrypting Your Data to Enhance Security (TPM) Parts Description The Trusted Platform Module (TPM)* provides you with basic security functions, such as the data encryption and restore features, to enhance your computer security.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting How to Use Back | Back to Top Encryption Encrypting Your Data to Enhance Security (TPM) Parts Description The Trusted Platform Module (TPM)* provides you with basic security functions, such as the data encryption and restore features, to enhance your computer security.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Internet Launching the Web Browser (WEB Button) How to Use Parts Description By pressing the WEB button, you can launch the default web browser. Using the Antivirus Software for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus software.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Parts Description Setup Network / Internet Connections Settings With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top VAIO computer Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Battery Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings on VAIO Control Center. Parts Description Charge Indicator Status List Setup Charging the Battery Pack Network / Internet The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top CD/DVD/BD Inserting/Removing a Disc How to Use Parts Description Setup Network / Internet Connections Settings Insert/remove a disc to/from your VAIO computer that is turned on.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Keyboard Combinations and Functions with the Fn Key How to Use Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Memory module Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet Connections If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Power Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings on VAIO Control Center. Parts Description Charge Indicator Status List Setup Charging the Battery Pack Network / Internet The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Parts Description Setup Network / Internet You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Built-in storage device Creating Other Drives (Modifying Partitions) How to Use Parts Description Setup Network / Internet Connections Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Camera Notes on the Built-in Camera How to Use Parts Description Setup Using the Built-in Camera If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Memory card About “Memory Stick” How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Parts Description Setup Network / Internet Connections Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Touch pad Using the Touch Pad How to Use Parts Description Setup Network / Internet By sliding your finger on the touch pad, you can move the pointer on the computer screen.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top VAIO computer Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules. Notes on Adding and Removing Memory Modules Before adding or removing memory modules, read the following precautions thoroughly.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top CD/DVD/BD About Region Codes How to Use The following is a list of DVD region codes indicating playable regions of DVD media. Parts Description Handling Discs Setup Notes on Using Discs Read the following to protect data stored on discs and take proper care of discs.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Important notice About the International ENERGY STAR(R) Program How to Use Parts Description The following information is applicable to ENERGY STAR qualified products only. About the Software License Setup This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Read this first Read This First How to Use Congratulations on your purchase of this VAIO(R) computer and welcome to the on-screen User Guide.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Service and support About Online Support Website How to Use Parts Description The online support website provides information about frequently asked questions about your VAIO computer. Solving Common Problems with Your VAIO Computer Setup If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top VAIO computer Checking Supplied Items How to Use Parts Description Setup Check all items packed with the product before use. Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Care and maintenance Cleaning Your VAIO computer/LCD screen How to Use Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Product registration About Online Support Website How to Use The online support website provides information about frequently asked questions about your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Hardware Audio BIOS BLUETOOTH Battery Hardware CD/DVD/BD Camera Software Computer Display Network / Internet Floppy disk HDMI Keyboard LAN Memory card Microphone Security Password Power Peripheral Devices Software Touch pad USB Wireless LAN Troubleshooting Backup / Recovery © 2012 Sony Corporation 107
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Software Display Software Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 108
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Network / Internet BLUETOOTH Troubleshooting LAN Wireless LAN Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 109
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Backup / Recovery Floppy disk Troubleshooting Recovery USB Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 110
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Security BIOS Password Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 111
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top Peripheral Devices Floppy disk Port replicator Printer USB Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 112
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About Online Support Website How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The online support website provides information about frequently asked questions about your VAIO computer. Sony online support website USA http://esupport.sony.com/EN/VAIO/ Canada http://www.sony.ca/support/ (English) http://fr.sony.
You can find a link to register your computer online in VAIO Care. Click All Programs, and VAIO Care.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Welcome How to Use Parts Description Setup Network / Internet Connections Settings Congratulations on the purchase of this VAIO(R) computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version [Details] for more information.
3. A window prompting you to update the manual appears. Follow the on-screen Search instructions. This file will automatically update to the complete version of the User Guide. If the window prompting you to update the User Guide does not appear, make sure your VAIO computer is connected to the Internet and repeat the above steps. If the update window still does not appear, launch VAIO Update so you can find and download the User Guide manually.
To use the network (LAN) Search You can connect your VAIO computer to networks with a LAN cable. Connect one end of a LAN cable to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator. Note The connection, setting method, or required devices may vary depending on your network environment.
programs current with the latest updates. You can download and install the updates from the Search website of the manufacturer. 1. Click (Start), All Programs, and select the antivirus software. 2. Follow the on-screen instructions to complete the updates. ^ Go to top Solving Problems on Your VAIO Computer Using VAIO Care With VAIO Care, you can regularly conduct performance checks and system tune-ups on your VAIO computer to keep it running at optimum level. Launch VAIO Care whenever a problem arises.
VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates.Search Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other names of system, products, and services are trademarks of their respective owners. In the manual, the TM or (R) marks are not specified.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Parts and Controls on the Port Replicator How to Use Parts Description Setup Attaching your VAIO computer to a port replicator (not supplied) enables you to use many peripheral devices with the computer. You can keep the devices, such as an AC adapter and a USB printer, connected to the port replicator to save you connecting them each time you intend to use.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Attaching/Detaching a Port Replicator How to Use You can attach your VAIO computer to a port replicator (not supplied). Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery To attach the port replicator 1. Turn off your VAIO computer and all peripheral devices connected to the computer, and disconnect the devices from the computer.
4. Align the rear bottom corners of your VAIO computer with the guides on the port Search replicator. Hint When an extended battery pack (not supplied) is attached to your VAIO computer: Slide the tab in the direction of the arrow (1) to lift the connector (2) on the port replicator. Make sure that the tab is set to the end when you attach the port replicator.
source. Search Be sure to turn off your VAIO computer before attaching the computer to the port replicator. Do not move your VAIO computer while the computer is attached to the port replicator, as it may detach the port replicator and cause an injury or damage to both the port replicator and the computer. To back up your VAIO computer You can back up your data to the built-in storage device on the port replicator.
Search Note To prevent loss of unsaved data, be sure to turn off your VAIO computer before detaching the computer from the port replicator.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Parts and Controls on the Back How to Use Describes the features on the back of the VAIO computer, such as connection ports. Parts Description Setup Network / Internet 1.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Parts and Controls on the Bottom How to Use Parts Description Describes the features on the bottom of the VAIO computer. SVS13A / SVS131 Series Setup Network / Internet Connections Settings Playback Backup / Recovery SVS151 Series Security Other Operations Notifications 1. Air intake vent(s) 2. Port replicator connector cover [Details] 3. Extended battery pack connector cover 4.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Parts and Controls on the Front How to Use Parts Description Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications 1. Built-in camera [Details] 2. Built-in camera indicator [Details] 3. Num lock indicator 4. Caps lock indicator 5. Scroll lock indicator 6.
Search 12. Drive eject button [Details] 13. Performance selector switch [Details] 14. Fingerprint sensor (Fingerprint sensor equipped models) [Details] 15. ASSIST button [Details] 16. WEB button [Details] 17. VAIO button [Details] 18. WIRELESS indicator [Details] 19. Charge indicator [Details] 20. Built-in microphone (monaural) 21.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Parts and Controls on the Sides How to Use Parts Description Setup Describes the features on the sides of the VAIO computer, such as connection ports. A: SVS13A / SVS131 Series B: SVS151 Series Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications 1. Security slot 2. “Memory Stick Duo” slot [Details] 3.
Search 11. Headset compatible headphones jack [Details] (SVS13A / SVS131 Series) Headphones jack [Details] (SVS151 Series) 12. Optical disc drive [Details] 13.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About the ASSIST Button How to Use Parts Description Setup Network / Internet Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. While the computer is on, the ASSIST button starts VAIO Care. While the computer is off, the ASSIST button starts VAIO Care Rescue.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
projection in the slot. Search 9. Hold the memory module by its edge and push in until it clicks into place as shown in the illustration. The latches on both sides of the slot snap into place to secure the module. Do not touch any ICs (black components) on the memory module. 10. Install the battery pack. [Details] 11. Replace the memory module compartment cover and secure it with the screws you removed in step 3. 12.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive or a USB floppy disk drive, by using the BIOS function. Setup 1. Connect an external device to your VAIO computer and turn on the computer. Network / Internet 2. Press the F11 key repeatedly until the VAIO logo disappears.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Checking Supplied Items How to Use Parts Description Setup Network / Internet Connections Check all items packed with the product before use. Extended battery pack and battery adapter (Not supplied with all models. Availability depends on your computer’s specifications.) AC adapter Power cord Battery pack* * The battery pack is installed on your computer at the time of delivery.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Customizing Your VAIO Computer How to Use Parts Description Setup Network / Internet Connections VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds. 1. Click (Start), All Programs, and VAIO Control Center. 2. Select your desired item and change the settings.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Conduct regular performance checks and tune-ups.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Adding and Removing Memory Modules How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before adding or removing memory modules, read the following precautions thoroughly. Your VAIO computer and memory modules use high precision components and electronic connector technology.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Restricting the Use of Built-in Devices How to Use Parts Description Setup Network / Internet Connections Settings The BIOS function enables you to disable the built-in devices such as the following. You can use this function to prohibit external connections and communications USB Ports Memory Card Slot (“Memory Stick Duo” slot and SD memory card slot) Optical Disc Drive Wireless Device LAN Device (LAN port) 1.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications This topic describes where to or not to place your VAIO computer and ergonomic instructions. Where to place your VAIO computer When placing your VAIO computer, ensure that: You have easy access to a power source and necessary ports.
brightness level of the display as well. Search You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position. Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen. Use indirect lighting to avoid bright spots on the computer screen. Proper lighting adds to your comfort and work efficiency.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Updating Your VAIO Computer How to Use Parts Description Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality. Setup Note Your VAIO computer must be connected to the Internet to download the updates. Network / Internet Windows Update Windows Update enables you to make your VAIO computer more stable.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Using VAIO Update How to Use Parts Description Setup Network / Internet Connections Settings Playback VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Viewing the System Information How to Use Parts Description Setup You can view the system information of your VAIO computer. For example, after installing a memory module, you can view the information to confirm system memory changes. 1. Click (Start), All Programs, and VAIO Control Center. 2. Click System Information and System Information. The system information of your VAIO computer is displayed.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Charging the Battery Pack How to Use Parts Description Setup Network / Internet Connections Settings Playback The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on operating conditions. 1. Install the battery pack into your VAIO computer. [Details] 2. Plug your VAIO computer into an AC outlet.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Installing/Removing the Battery Pack How to Use Parts Description Setup Network / Internet Connections Settings Install the battery pack into the battery compartment on the bottom of your VAIO computer. Be sure to install the battery pack before using the computer. Do not use the computer without installing the battery pack, as it may cause the computer to malfunction. To install the battery pack 1.
Search 5. Replace the bottom cover. Push the cover in the direction of the arrow (1) so that all the tabs on the cover fit in place, then replace and tighten the two screws (2). To remove the battery pack 1. Turn off your VAIO computer, disconnect the power cord and all connection cables, and close the LCD screen lid. 2. Follow step 2 in To install the battery pack. 3. Remove the battery pack.
Search Hint If your VAIO computer does not recognize the battery pack, push and hold the battery off button on the bottom of the computer for about three seconds with a thin, straight object (such as a paper clip). If this does not solve the problem, remove the battery pack and install it once again. If an extended battery pack (not supplied) is attached to the computer, remove the extended battery pack. If this does not solve the problem, push and hold the battery off button for about three seconds.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations You can change the Rapid Wake settings on VAIO Control Center. Rapid Wake is enabled by default.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Charge Indicator Status List How to Use Parts Description The charge indicator light turns on or blinks differently according to conditions. Lit in orange Setup The battery pack is charging. (Turns off when charging is completed.) Network / Internet The battery pack is running out of power.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Checking the Battery Charge Capacity How to Use Parts Description Setup Network / Internet Connections Settings The battery pack is consumable. The capacity gradually declines through repeated cycles of recharging and discharging. As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Extending the Battery Life How to Use Parts Description Setup Network / Internet Connections When your VAIO computer is running on battery power, you can extend the battery life using the following methods. Use Sleep mode. [Details] When you do not need to use your VAIO computer temporarily, you can use Sleep mode. To extend the battery life, use Sleep mode frequently.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Using the Battery Pack How to Use Before using the battery pack, read the following precautions for correct use. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications About the battery pack The supplied battery pack is designed specifically for your VAIO computer.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on an Extended Battery Pack How to Use Parts Description Setup This topic explains battery charging behavior when an extended battery pack (not supplied) is attached to your VAIO computer in addition to the installed battery pack (the primary battery pack). When the battery care function is disabled, the battery packs charge in the following sequence. Network / Internet 1.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Connecting a Power Source How to Use Parts Description Setup Network / Internet Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] 1. Plug one end of the power cord (1) into the AC adapter (3). 2. Plug the other end of the power cord into an AC outlet (2). 3.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Shutting Down Your VAIO Computer How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Shut down your VAIO computer properly to avoid losing unsaved data. 1. Turn off any peripherals connected to your VAIO computer. 2. Save your data and close all running software applications. 3. Click (Start) and the Shut down button.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Turning on Your VAIO Computer How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on. [Details] 1. Install the battery pack on your VAIO computer [Details], and then connect to an AC outlet. [Details] 2.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Changing the Graphics/Performance Settings How to Use Parts Description Setup Network / Internet Connections Settings You can manually change the graphics/performance settings. Use the performance selector switch [Details] to change the graphics/performance settings. STAMINA mode: Conserves battery life and provides quiet operation. SPEED mode: Provides faster performance.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Sleep Mode How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Read the following precautions before using Sleep mode. Some software applications may not support Sleep mode. When running such applications, exit them before placing your VAIO computer into Sleep mode. Some USB devices may not support Sleep mode.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Using the Power Source How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Read the following precautions before plugging your VAIO computer into an AC power source.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Restarting Your VAIO Computer How to Use Parts Description Setup After changing the settings or installing software on your VAIO computer, you may be required to restart the computer. 1. Save your data and close all running software applications. 2. Click (Start), (arrow) next to the Shut down button, and Restart. Your VAIO computer will restart.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Selecting a Power Plan How to Use Parts Description Setup Network / Internet Connections Settings Playback Power management helps you set up power plans to suit your requirements for power consumption. 1. Click (Start), Control Panel, Hardware and Sound, and Power Options. 2. Select your desired power plan. 3.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Using Sleep Mode How to Use Parts Description Setup Network / Internet Connections In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
Changing the Rapid Wake (Sleep Mode) Settings © 2012 Sony Corporation 166 Search
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About a Security Key for a Wireless LAN How to Use Parts Description Setup Network / Internet A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About the Internet Connection Services How to Use Connections The following types of Internet connection services are available. You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About the Network (LAN) How to Use Parts Description Setup Network / Internet Connections The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. You can connect your VAIO computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable (not supplied).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About the Wireless LAN Standards How to Use Setup The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. Refer to the specifications to find out about the configuration of the computer. Network / Internet IEEE 802.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Before Using the Wireless LAN How to Use Parts Description Setup You first need to establish wireless LAN communications between your VAIO computer and an access point (not supplied) before connecting the computer to the Internet using the wireless LAN. Refer to Windows Help and Support and the manual that came with your access point for more information.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Connecting to the Internet with a Wired Connection Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet. Connect one end of a LAN cable (not supplied) to the LAN port on your VAIO computer and the other end to your network.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Launching the Web Browser (WEB Button) How to Use Parts Description By pressing the WEB button, you can launch the default web browser. Even when your VAIO computer is off, pressing the WEB button starts Windows, and launches the web browser.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Using the Wireless LAN Function How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before using the wireless LAN function, read the following precautions for correct use. In some countries or regions, using the wireless LAN products may be restricted by the local regulations. Wireless LAN devices work on the 2.
as: password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of WPA, provides Search stronger data protection and network access control and is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the ratified IEEE 802.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Starting Wireless LAN Communications How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can establish wireless LAN communications between your VAIO computer and an access point (not supplied) using VAIO Smart Network. Before using the wireless LAN, make sure your access point is on and operating.
currently connected to your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Stopping Wireless LAN Communications How to Use Parts Description Setup Network / Internet Connections Settings Stop wireless LAN communications using VAIO Smart Network. 1. Click the switch next to Wireless LAN or Wi-Fi to toggle it to Off in the VAIO Smart Network window. The wireless LAN function is disabled and the WIRELESS indicator light turns off.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Using the Antivirus Software for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus software. You can keep the antivirus software current with the latest updates by downloading and installing the updates from the website of the software publisher.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Changing the Sound Output Device How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output. 1. Click (Start) and Control Panel. 2. Click Hardware and Sound. 3. Click Sound. 4. Click the Playback tab. 5.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Connecting External Speakers/Headphones/Headset You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer. Setup Network / Internet Connections To connect external speakers or headphones 1.
Changing the Sound Output Device Adjusting the Volume in Windows © 2012 Sony Corporation 183 Search
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Setup 1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Connecting an External Microphone How to Use Parts Description You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. 1. Plug the microphone cable into the microphone jack [Details].
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Adjusting the Microphone Volume How to Use Parts Description Setup Network / Internet Connections You can adjust the volume level of the microphone. 1. Click (Start) and Control Panel. 2. Click Hardware and Sound. 3. Click Sound. 4. Click the Recording tab. 5. Double-click the microphone icon. 6. Click the Levels tab in the Microphone Properties window. Settings 7.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security To reduce the volume using the Fn key 1. Press the F3 key while holding down the Fn key. The volume is turned down. To increase the volume using the Fn key 1. Press the F4 key while holding down the Fn key.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Adjusting the Volume in Windows How to Use Parts Description Setup Network / Internet Connections You can adjust the volume on each software application from the Control Panel window. 1. Click (Start) and Control Panel. 2. Click Hardware and Sound. 3. Click Adjust system volume under Sound. 4. Move a slider in Device up and down to your desired volume level.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied). 1. Connect your VAIO computer to an HDMI equipped TV with an HDMI cable. [Details] 2.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Connecting a TV with an HDMI Input Port How to Use Parts Description Setup Network / Internet Connections You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied). Refer to the manual that came with your TV for more information on installation and use. 1. Plug the power cord of your TV into an AC outlet. 2.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Connecting an External Display or Projector How to Use Parts Description Setup Network / Internet Connections You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied). Refer to the manual that came with your external display or projector for more information on installation and use. 1.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on the LCD screen How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Read the following precautions for correct use of the LCD screen. The LCD screen is manufactured using high-precision technology.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Selecting Display Modes How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations You can switch the display output between the computer screen and an external display connected to your VAIO computer. 1. Turn on an external display. 2. Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Using the Multiple Monitors Function How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The Multiple Monitors function allows you to distribute portions of your desktop across separate displays.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Adjusting the LCD Brightness Automatically How to Use Parts Description Setup Network / Internet Connections Settings Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. 1. Click (Start), All Programs, and VAIO Control Center. 2. Click Display and Automatic Brightness Settings. The settings window appears. Follow the on-screen instructions to change the settings.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Changing the LCD Brightness How to Use Parts Description Setup Network / Internet Connections Settings Playback You can adjust the LCD brightness. 1. Press the Fn+F5 key or Fn+F6 keys. To decrease lighting intensity, keep pressing the Fn+F5 keys. To increase lighting intensity, keep pressing the Fn+F6 keys. When you press the keys, the brightness indicator is displayed for a few seconds.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Changing the Resolution (Size) of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen. Refer to Windows Help and Support for more information. 1. Right-click on the desktop and select Screen resolution. 2.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections About BLUETOOTH(R) Security The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices. The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet About the BLUETOOTH(R) Function You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Communicating with Another BLUETOOTH(R) Device such as a Mouse Parts Description Setup You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH Function . [Details] (Start), All Programs, and VAIO Smart Network or click Network / Internet 1. Click Connections 2.
same alphanumeric string (case-sensitive) for both devices to allow them to Search communicate with each other. You can change the passkey every time you perform authentication, providing you enter the same passkey for both devices during the authentication process. For details on the passkey of a BLUETOOTH device, refer to the manual that came with the device. If no BLUETOOTH passkey is entered for a certain time, the connection process will be terminated for security. In this case, try again.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Notes on Using the BLUETOOTH(R) Function Before using the BLUETOOTH function, read the following precautions for correct use. In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations.
equipped models> Stopping BLUETOOTH(R) Communications About BLUETOOTH(R) Security Notes on Using the Wireless LAN Function © 2012 Sony Corporation 204
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Stopping BLUETOOTH(R) Communications Stop BLUETOOTH communications using VAIO Smart Network. 1. Turn off the BLUETOOTH device that is communicating with your VAIO computer. Setup Network / Internet Connections Settings Playback Backup / Recovery 2. In the VAIO Smart Network window, click the switch next to BLUETOOTH to toggle it to Off.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Connecting an External DVD Drive How to Use Connect an external DVD drive or hard disk drive to a USB port on your VAIO computer. Parts Description 1. Plug the power cord of your external drive into an AC outlet (1). Setup 2. Plug one end of a USB cable (3) (not supplied) into the USB port (2), and the other end to the external drive.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup About Region Codes The following is a list of DVD region codes indicating playable regions of DVD media. You can check the region codes of DVD media sold in the following countries or regions. 1. USA, Canada 2.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Handling Discs Read the following to protect data stored on discs and take proper care of discs. Be sure to hold the disc by its edges and central hole without touching the recording surface (playing surface), as shown below. Fingerprints and dust on the surface of a disc may cause a read or write error.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Inserting/Removing a Disc Parts Description Insert/remove a disc to/from your VAIO computer that is turned on. Setup To insert a disc Network / Internet Connections 1. Insert a disc into the optical disc drive slot. When the optical disc drive has a vertical slot, insert a disc with the label side facing toward you.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Notes on Using Discs Parts Description Observe the following notes when using discs on your VAIO computer. Setup Notes on playing discs Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Depending on system environment, you may find sound interruptions and/or dropped frames during DVD/BD/AVCHD playback.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Playing Blu-ray 3D(TM) Disc Media on a 3D TV If your VAIO computer or a docking station (supplied or optional) is equipped with the Blu-ray Disc Drive and the 3D graphics controller, you can play Blu-ray 3D Disc media and view 3D images on a 3D-capable display, such as a 3D TV, by connecting the display to the computer or
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Supported Discs This topic explains media types that are playable/recordable on your VAIO computer. The installed optical disc drive varies depending on the model you purchased. Check the specifications before use.
DVD-R/RW DVD+R/RW DVD+R DL (Double Layer) DVD-R DL (Dual Layer) DVD-RAM *2*3 Search Playback only CD-ROM DVD-ROM BD-ROM *1 Writing data to Ultra Speed CD-RW media is not supported. *2 The optical disc drive does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. *3 Writing data to single-sided DVD-RAM media (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported. DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 media are not supported.
Your VAIO computer needs to be connected to the Internet to play DVD-RW, DVDSearch RAM, and DVD-R (single layer or dual layer) media that are compliant with the Content Protection for Recordable Media (CPRM) standard. To record, edit, or play copyright protected content, Blu-ray Disc media employs the Advanced Access Content System (AACS) technology. To use Blu-ray Disc media continually, you need to update the AACS key. You can update the AACS key through the Internet.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Charging a USB Device How to Use Parts Description Setup You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. The USB charging settings are disabled by default. 1. Click (Start), All Programs, and VAIO Control Center. 2. Click Power Management and USB Charging Settings to enable the settings.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Connecting a USB Device How to Use Parts Description Setup Network / Internet You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer. Installation of the device driver software supplied with the USB device may be required when connecting. Refer to the manual that came with the device for more information. 1.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Logging Onto Windows You can log onto your user account for which you have registered your fingerprint by swiping the finger across the fingerprint sensor in place of entering the Windows password. See Creating/Changing/Removing Your Windows Password [Details] for more information on the Windows password.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Notes on Fingerprint Authentication General notes on fingerprint authentication The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Registering Your Fingerprint To use the fingerprint authentication function, you need to register your fingerprint in advance. Setup 1. Click Network / Internet 2. Follow the on-screen instructions. If the Windows password setting window appears, set the Windows password.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Swiping Your Finger This topic explains how to register and scan your fingerprint for user authentication. 1. Place the top joint of your finger flat in the center of the fingerprint sensor (1). Setup Network / Internet Connections Settings Playback Backup / Recovery Security 2. Swipe your finger perpendicularly across the fingerprint sensor.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Using Fingerprint Authentication A fingerprint sensor on your VAIO computer provides you with secure, convenient functions. You can use the following functions by registering your fingerprints in advance.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Changing the Backlit Keyboard Settings You can turn on and off the keyboard backlight by changing the backlit keyboard settings. 1. Click Setup Network / Internet Connections Settings Playback Backup / Recovery Security (Start), All Programs, and VAIO Control Center. 2. Click Keyboard and Mouse and Backlit Keyboard. The settings window appears.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Changing the Button Assignment (VAIO Button) How to Use Parts Description You can change the current task assigned to the VAIO button. [Details] To change the button assignment, you need to log onto your VAIO computer as a user with administrative rights, such as a computer administrator. Setup 1. Press and hold down the VAIO button. The settings window appears. Network / Internet 2.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Setup Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. For example, to turn off the sound: Fn+F2 → Press and hold down the Fn key, then press the F2 key. Some keyboard functions can only be used while Windows is running. Network / Internet Fn + Parts Description (F1) Disables and enables the touch pad.
Moves the cursor to the end of a line or page. (SVS13A / SVS131 Series only) Fn + Pg Dn (Page Down) Search Goes to the next page. (SVS13A / SVS131 Series only) Fn + Home (Home) Moves the cursor to the top of a line or page.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Disabling the Tapping Function on the Touch Pad How to Use Parts Description Setup Network / Internet Connections Settings Playback You can disable the tapping function to avoid unintentional movements of the pointer caused by a light touch on the touch pad. 1. Click (Start), All Programs, and VAIO Control Center. 2. Click Keyboard and Mouse and Touchpad. 3. Click to clear the Enable tap functions check box. 4.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Enabling/Disabling the Multi-Touch Function How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery You can enable/disable the multi-touch function of the touch pad on your VAIO computer. With the multi-touch function, you can perform the following operations. Scroll Back/Forward Zoom in/Zoom out Rotate 1. Click (Start), All Programs, and VAIO Control Center. 2.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Enabling/Disabling the Touch Pad How to Use Parts Description Setup Network / Internet Connections Settings You can enable/disable the touch pad on your VAIO computer. 1. Press and hold down the Fn key and press the F1 key. Each time you press the keys, the touch pad is enabled/disabled. Hint Be sure to connect a mouse before disabling the touch pad.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Using the Touch Pad How to Use Parts Description By sliding your finger on the touch pad, you can move the pointer on the computer screen. With the pointer on your desired item or object, press the left button zone or the right button zone to execute various commands or display menus. Setup Network / Internet Connections Settings Playback Backup / Recovery Security 1. Left button zone 2.
fingers on the touch pad and slide them from side to side to perform the back/forward Search operation without moving the pointer. To zoom in or out With some software applications, such as a photo viewer, pinch on the touch pad with two fingers for zooming. Pinch open to zoom in or pinch close to zoom out. To rotate With some software applications, such as a photo viewer, slide two fingers in a circle on the touch pad to rotate an image.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Removing the Power-on Password How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. 1. Turn on your VAIO computer and press the F2 key repeatedly until the VAIO logo disappears.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Setting/Changing the Power-on Password How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. There are two types of passwords.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Using the Built-in Camera If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger. For detailed information on how to use the software, refer to the help file included with the software.
Related Topic Search Notes on the Built-in Camera © 2012 Sony Corporation 236
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Notes on the Built-in Camera Do not scratch or soil the area on and around the built-in camera, as it may cause poorquality images. Do not let direct sunlight enter the lens of the built-in camera regardless of your VAIO computer’s power state, as it may cause the camera to malfunction.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Encrypting Your Data to Enhance Security (TPM) The Trusted Platform Module (TPM)* provides you with basic security functions, such as the data encryption and restore features, to enhance your computer security. * TPMs are defined by Trusted Computing Group (TCG).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Encrypting Your Data with the TPM (BitLocker) Parts Description Setup Network / Internet Connections Settings On models with Windows 7 Ultimate or Windows 7 Enterprise, you can use BitLocker to encrypt all the data on the built-in storage device.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Encrypting Your Data with the TPM (Infineon TPM Professional Package) Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations You can encrypt and restore your data by using the Trusted Platform Module (TPM) feature of Infineon TPM Professional Package.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Notes on Encrypting Your Data (Infineon TPM Professional Package) Before encrypting your data with Infineon TPM Professional Package, read the following precautions for correct use.
Security Platform in a removable media. If you accidentally encrypt the following files or folders using the EFS;Search archives for the TPM software; emergency recovery token; password reset token; or password reset secret, the data cannot be restored. Sony assumes no liability for any problems and damage arising out of your misuse of encryption. Automatic backup archive file Default file name: SPSystemBackup.xml or SPSystemBackup_.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Notes on Using the TPM Before using the Trusted Platform Module (TPM), read the following precautions for correct use.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About “Memory Stick” How to Use Parts Description Setup “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage. For the latest information about “Memory Stick”, visit http://www.sony.net/memorycard/.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Compatible “Memory Stick” How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The “Memory Stick” slot on your VAIO computer can accommodate the following sizes and types of media: “Memory Stick Duo” “Memory Stick PRO Duo” “Memory Stick PRO-HG Duo” “Memory Stick Micro” About “MagicGate” “MagicGate” refers to copyright protectio
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Formatting “Memory Stick” How to Use Parts Description Setup Network / Internet Connections Settings “Memory Stick” is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports “Memory Stick” when formatting the media. If you want to reformat the media with your VAIO computer, follow these steps.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Inserting/Removing SD Memory Cards How to Use Parts Description Setup Network / Internet Connections Settings Playback Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
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Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Inserting/Removing “Memory Stick” How to Use Parts Description Setup Network / Internet Connections You can use “Memory Stick” to save data or transfer images between a digital camera and your VAIO computer. To insert/remove “Memory Stick”, follow these steps. To Insert “Memory Stick” 1. Locate the “Memory Stick” slot. 2.
Search Related Topic About “Memory Stick” Compatible “Memory Stick” Formatting “Memory Stick” Notes on Using “Memory Stick” © 2012 Sony Corporation 251
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Using SD Memory Cards How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing it. Do not touch the SD memory card connector with your finger or metal objects.
Related Topic Inserting/Removing SD Memory Cards © 2012 Sony Corporation 253 Search
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Parts Description Before using “Memory Stick”, read the following precautions for correct use. Keep “Memory Stick” out of reach of children. There is a risk of swallowing it. Do not touch the “Memory Stick” connector with your finger or metal objects.
Before using “Memory Stick Micro” (“M2”), be sure to insert it into an “M2” Duo adaptor. Search If you insert the media directly into the “Memory Stick Duo” slot without the adaptor, you may not be able to remove it from the slot. Keep “Memory Stick Micro” and “M2” Duo adaptors away from children. They are harmful if swallowed.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Creating/Changing/Removing Your Windows Password Setting the Windows password allows you to protect your VAIO computer from unauthorized access by making the user enter the password when the computer is turned on or returns from power saving mode to Normal mode. Refer to Windows Help and Support for more information on the Windows password. 1.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual. 2. Start VAIO Care and perform necessary operations. Network / Internet Connections 3.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Checking the Volume of the Recovery Area How to Use Parts Description Setup Network / Internet Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: 1. Click (Start), right-click Computer, and select Manage. 2. Click Disk Management under Storage in the left pane.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Creating Other Drives (Modifying Partitions) How to Use Parts Description Setup Network / Internet Connections Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Your VAIO computer has only one partition (C: drive) as the factory default setting.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Creating Partitions during Recovery How to Use Parts Description This topic describes how to create partitions. There are two ways to create partitions: using Windows and creating during recovery. To create partitions during recovery, follow these steps: Setup 1. Press the ASSIST button while your VAIO computer is turned off to start VAIO Care Rescue. Network / Internet 2.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Creating Partitions in Windows How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery The Windows feature allows you to create a partition without recovering your VAIO computer system. 1. Click (Start), Control Panel, System and Security, and Create and format hard disk partitions under Administrative Tools. If the User Account Control window appears, click YES.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Removing Recovery Contents to Free up Disk Space Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to minimize the recovery area by removing such data.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About Recovery How to Use Parts Description Setup Network / Internet Connections Settings Playback Recovery is the process of restoring your VAIO computer back to its original factory condition.
Creating Recovery Media Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery © 2012 Sony Corporation 264 Search
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications To create Recovery Media Hint You can use optical discs and a USB flash drive as Recovery Media.
Depending on the model you purchased, you may not be able to create Recovery Media using optical discs except DVD-R due to disk space shortage. Search Refer to the help file included with VAIO Care beforehand when you use a USB flash drive as Recovery Media.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Notes on Recovery How to Use Read the following notes thoroughly before recovering your VAIO computer. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications Important notes on recovery Recovering your VAIO computer will delete all the data on the built-in storage device and restore all the settings to the original factory settings.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Recovering from Recovery Media How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, it takes longer time to recover using Recovery Media than using the recovery area. 1.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Recovering from the Recovery Area How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Recovery from the recovery area on the built-in storage device is faster than recovery using Recovery Media. See Notes on Recovery [Details] before recovery. 1. Press the ASSIST button while your VAIO computer is off to start VAIO Care Rescue.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About Backup How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. Due to unexpected events or computer viruses, you might lose various data stored on your built-in storage device. To restore the lost data, its backup copy is needed.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About Types of Backup How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below.
Search © 2012 Sony Corporation 272
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Backing Up Your Data when You cannot Start Windows Parts Description If you cannot start Windows, back up your data with VAIO Care Rescue. Setup To rescue your data Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications 1. Press the ASSIST button while your VAIO computer is off to start VAIO Care Rescue.
you need to install a software driver.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Creating a Restore Point How to Use Parts Description Setup Network / Internet A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created. Typically, restore points are created automatically, for example when you install a software driver.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows, follow these steps to restore computer system files. 1.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Restoring Your Data with VAIO Data Restore Tool How to Use Parts Description If you backed up files previously using VAIO Care Rescue, use VAIO Data Restore Tool to restore these files. For instructions on how to use the software, refer to the help file included with the software. (Start), All Programs, and VAIO Data Restore Tool. Setup 1. Click Network / Internet 2. Click Next.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting How to Use About the International ENERGY STAR(R) Program Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting About the Software License How to Use Parts Description This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Handling the Built-in Storage Device How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Safety Information How to Use Refer to the supplied safety manual for detailed safety information. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Computer If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack if it is removable.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Trademarks How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.
Not all the software listed above may be delivered with your model.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top Troubleshooting Cleaning Your VAIO computer/LCD screen How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure. When cleaning your VAIO computer Turn off your VAIO computer, unplug the AC adapter, and remove the battery pack before cleaning the computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top Audio What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port? Hardware What should I do if I do not hear sound from speakers or headphones? Software What should I do if I hear microphone feedback from speakers when using my microphone? Network / Internet What should I do if my microphone does not work? Backup / Recovery
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware What should I do if I cannot use the BLUETOOTH(R) function? Software What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Network / Internet What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Backup / Recovery Why can’t I e
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Software Back | Back to Top CD/DVD/BD What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? What should I do if I cannot remove the disc from the optical disc drive? Why can’t I write data to a disc? Why does it take time to write data to DVD writable media? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 287
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Back | Back to Top Computer Why does the System Properties window display a slower CPU speed than the maximum? Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 288
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Back | Back to Top Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive? You might be looking for the following topics: Software What should I do if I cannot remove my floppy disk? What should I do if I cannot save data on my floppy disk? Network / Internet What should I do if my VAIO computer does not recognize the floppy disk? Backup / Recovery Security Peripheral Devices
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Keyboard What should I do if I cannot enter certain characters with my keyboard? Troubleshooting What should I do if my VAIO computer screen freezes? Hardware What should I do if my keyboard configuration is wrong? Software What should I do if the pointer does not move? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 290
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Memory card Why can’t I write data to a memory card? Troubleshooting Why can’t I write data to an SD memory card? Hardware Why can’t I write data to “Memory Stick”? Software Why doesn’t the memory card icon appear in the Computer window? Network / Internet Why doesn’t the “Memory Stick” icon appear in the Computer window? Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 291
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Software What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 29
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top Software Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Software You might be looking for the following topics: What should I do if my game software does not work or it keeps crashing? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 293
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Back | Back to Top USB What should I do if I cannot boot my VAIO computer from the floppy disk drive? What should I do if I cannot charge the device connected to the USB port that supports USB charging? Software You might be looking for the following topics: Network / Internet Backup / Recovery Security What should I do if I cannot print a document? What should I do if I cannot remove my floppy disk? What should
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 295
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Back | Back to Top Battery What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? Why can’t I fully charge my battery pack? Why doesn’t my VAIO computer enter Hibernate mode when the battery pack is running out of power? Why is my VAIO computer running
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Software Network / Internet Back | Back to Top Camera What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? Why are captured images poor in quality? Why does the viewfinder show no images or poor-quality images? Why is the video input from the built-in camera suspended momentarily? Backup / Recovery Security Peripheral Devices © 2012 Sony
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Display How do I change the LCD brightness? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port when I play Blu-ray 3D(TM) media? What should I do if I cannot see proper images on the computer screen? What should I do if black bars appear along the top, bottom, and sides of the com
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Back | Back to Top HDMI What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port when I play Blu-ray 3D(TM) media? What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 299
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Software What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Network / Internet Backup / Recovery What should I do if I cannot play back
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Back | Back to Top Microphone What should I do if I hear microphone feedback from speakers when using my microphone? What should I do if my microphone does not work? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 301
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Power What should I do if I cannot turn off my VAIO computer? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if VAIO Care Rescue starts when I turn on my VAIO computer? What should I do if my VAIO computer does not enter Hibernate mode? What should I do if my VAIO computer does not enter Sleep mode? What should I do if my VAIO computer does not turn on
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Software Network / Internet Back | Back to Top Touch pad How do I avoid unintentional clicks or movements of the pointer caused by a light touch on the touch pad? How do I disable the touch pad? What should I do if my VAIO computer screen freezes? What should I do if the pointer does not move? Why can’t I use the touch pad? Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 303
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top Wireless LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Software What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Network / Internet Backup / Recovery What should I do if I cannot p
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top Display Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices You might be looking for the following topics: How do I change the LCD brightness? What should I do if 3D images are not displayed on my 3D TV connected to the HD
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Software What should I do if my game software does not work or it keeps crashing? Troubleshooting Hardware Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 306
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware What should I do if I cannot use the BLUETOOTH(R) function? Software What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Network / Internet What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Backup / Recovery Why can’t I e
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top Wireless LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Software What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Network / Internet Backup / Recovery What should I do if I cannot p
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Software What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Network / Internet Backup / Recovery What should I do if I cannot play back
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Back | Back to Top Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive? You might be looking for the following topics: Software What should I do if I cannot remove my floppy disk? What should I do if I cannot save data on my floppy disk? Network / Internet What should I do if my VAIO computer does not recognize the floppy disk? Backup / Recovery Security Peripheral Devices
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Back | Back to Top USB What should I do if I cannot boot my VAIO computer from the floppy disk drive? You might be looking for the following topics: What should I do if I cannot charge the device connected to the USB port that supports USB charging? What should I do if I cannot print a document? What should I do if I cannot remove my floppy disk? What should I do if I c
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Recovery How can I reinstall the original software and drivers? Troubleshooting How can I restore my VAIO computer system to its factory default settings? Hardware How do I create Recovery Media? Software What should I do if I cannot complete the recovery process? Network / Internet What should I do if I cannot create Recovery Media? Backup / Recovery What should I do if I cannot recover my VAIO computer from th
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 313
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Software What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 31
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Software Back | Back to Top Floppy disk What should I do if I cannot boot my VAIO computer from the floppy disk drive? What should I do if I cannot remove my floppy disk? What should I do if I cannot save data on my floppy disk? What should I do if my VAIO computer does not recognize the floppy disk? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 315
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Back | Back to Top Printer What should I do if I cannot print a document? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 316
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Back | Back to Top Port replicator What should I do if I cannot use the peripheral devices connected to the port replicator? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation 317
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series How to Use Troubleshooting Hardware Software Back | Back to Top USB What should I do if I cannot boot my VAIO computer from the floppy disk drive? What should I do if I cannot print a document? What should I do if I cannot remove my floppy disk? What should I do if I cannot save data on my floppy disk? Network / Internet What should I do if my VAIO computer does not recognize the USB device? Backup / Recovery What should I do if my VAIO computer
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if I forget the power-on password to start my VAIO computer? If you forget the password [Details], you cannot start your VAIO computer. When you forget your user password: Enter the machine password to reset the user password at the BIOS setup screen. When you forget your machine password: The password needs to be reset and a fee will be charged.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port? Hardware Software To output sound from a digital audio device connected to the digital output port on your VAIO computer, you need to change the sound output to the digital audio device.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I do not hear sound from speakers or headphones? Check if the volume from speakers or headphones is not minimized. Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound. [Details] Software Check if the volume in Windows is not turned off or minimized.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if I hear microphone feedback from speakers when using my microphone? Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers. Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if my microphone does not work? Check if your microphone is selected as a recording device. Click Hardware and Sound in the Control Panel window, select the Recording tab in the Sound window, and check if there is a check mark on your desired microphone icon. If not, select the icon and click Set Default.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if sound interruptions occur during video or audio playback? Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running software other than playback software, or by disabling unnecessary audio effects applied to playback.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet/10 meters. If the computer is more than 33 feet/10 meters away from the BLUETOOTH device, communication will not be possible.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot use the BLUETOOTH(R) function? Make sure the WIRELESS indicator light on your VAIO computer is on. When the WIRELESS indicator light is off, you cannot use the BLUETOOTH function. Software Click Network / Internet Smart Network icon) in the desktop notification area to open the VAIO Smart Network settings window.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? See What should I do if I cannot find the BLUETOOTH device I want to communicate with?. [Details] Make sure that the authentication (pairing) between the device and your VAIO computer has been properly performed.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Hardware Make sure each switch next to Wireless Functions and BLUETOOTH is toggled to On in the VAIO Smart Network window. Software Follow these steps to open the Bluetooth Settings window and check the settings: (Start) and Devices and Printers.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why can’t I exchange business card data with a smartphone or a mobile phone? Your VAIO computer does not support the data transfer function (vCard Exchange), which exchanges business card data between BLUETOOTH devices (a smartphone, a mobile phone, etc.).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Why can’t I use BLUETOOTH(R) devices when I switch users? If you switch users without logging off your system, BLUETOOTH devices will not work. Be sure to log off before switching users.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Why can’t I use the BLUETOOTH(R) function when I log onto my VAIO computer as a user with a standard user account? Hardware Software The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer. Log onto the computer as a user with administrative rights.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why is my BLUETOOTH(R) connection slow? Troubleshooting Hardware Software Network / Internet Backup / Recovery Data transfer speed depends on obstructions and/or the distance between the two devices, radio wave quality, and the device configuration or software in use. Move your VAIO computer and BLUETOOTH device closer to each other.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? Hardware Exit all running software other than playback software. Software Try using other playback software, such as DVD playback software. Network / Internet Change your current desktop theme to Windows 7 Basic from Control Panel if you have enabled Aero Themes for the desktop theme.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if I cannot remove the disc from the optical disc drive? The drive eject button may not work depending on your VAIO computer status. Exit all running software and press the drive eject button. If the problem persists, restart the computer and press the drive eject button again.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why can’t I write data to a disc? Troubleshooting Hardware DVD+R DL, DVD+R, DVD-R DL, or DVD-R media are not rewritable. You can write data to such media only once and cannot delete data on the media. See Supported Discs for more information.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Why does it take time to write data to DVD writable media? In disc-at-once mode, it may take about 20 to 40 minutes to complete the writing process after the progress bar reaches 100%. This is normal and does not indicate a malfunction, so wait until the process is complete.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your VAIO computer’s CPU utilizes a type of CPU speed controlling technology for power conservation purposes, the System Properties window may display the current CPU speed instead of the maximum speed.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Software While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if I cannot boot my VAIO computer from the floppy disk drive? Turn on your VAIO computer and press the F11 key repeatedly until the VAIO logo disappears. If the computer does not boot, restart the computer and try again. Check if a USB storage device is available.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot remove my floppy disk? Close open file(s), make sure the indicator light on the USB floppy disk drive is off, and then remove your floppy disk from the drive.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot save data on my floppy disk? Make sure your floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer. Make sure the floppy disk is right-side up before inserting it into the drive.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if my VAIO computer does not recognize the floppy disk? Make sure the floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer. Make sure the floppy disk is right-side up before inserting it into the drive. Network / Internet Check if a USB storage device is available.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security What should I do if I cannot enter certain characters with my keyboard? Check if the Num lock indicator light is on or off. When the indicator light is on, you can enter the numbers printed on the keys. When the indicator light is off, you can enter the letters and symbols printed on the keys.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer screen freezes? Hardware Restart your VAIO computer. Press the Ctrl+Alt+Delete keys and click Software If the problem persists, press and hold down the (Power) button for more than four seconds, or slide the (Power) switch to the right for more than four seconds.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if my keyboard configuration is wrong? The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to Windows Help and Support.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use What should I do if the pointer does not move? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices When the pointer does not move because your finger reached an edge of the touch pad, lift the finger off the touch pad and put it back on the center of the touch pad. The pointer may not temporarily move against your intention depending on the software you are using.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why can’t I write data to a memory card? Troubleshooting Hardware Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why can’t I write data to an SD memory card? Troubleshooting Hardware Software You cannot use SD memory cards if Disabled is selected for the SD memory card slot in the BIOS setup screen. In such a case, change the BIOS setting. [Details] You cannot use SD memory cards if you disable the power supply to the slot on the VAIO Power Management tab in the Power Options window.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why can’t I write data to “Memory Stick”? Troubleshooting Hardware Software You cannot use “Memory Stick” if Disabled is selected for the “Memory Stick” slot in the BIOS setup screen. In such a case, change the BIOS setting. [Details] You cannot use “Memory Stick” if you disable the power supply to the slot on the VAIO Power Management tab in the Power Options window.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Why doesn’t the memory card icon appear in the Computer window? The icon will not appear if no memory card is inserted in the slot.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Why doesn’t the “Memory Stick” icon appear in the Computer window? The icon does not appear when no “Memory Stick” is inserted into the slot.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if I forget the Windows password? Hardware The Windows password is case-sensitive. Check your password and enter again. Software Log on using a user account that has system administrator privileges to reset your password. Network / Internet If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Press and hold down the (Power) button for more than four seconds and check if the power indicator light is off. Then, restart your VAIO computer and enter the correct password.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if my game software does not work or it keeps crashing? Check the website of the game if there are any patches or updates to download. Make sure you have installed the latest video driver software. On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot charge the device connected to the USB port that supports USB charging? Make sure that USB Charging Settings is enabled.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use What should I do if I cannot print a document? Troubleshooting Hardware Make sure the printer settings are correctly configured. For information on the printer settings, refer to the manual that came with your printer. Software Make sure your printer is on. Refer to the manual that came with your printer for more information.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer does not recognize the USB device? Check if the USB device is on and using its own power supply. If you are using a digital camera, check if the battery is charged. Software Network / Internet Backup / Recovery Security Peripheral Devices If you are using a printer, check if the power cable is connected properly to an AC outlet.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer enters Hibernate mode? A battery error may have occurred.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why can’t I fully charge my battery pack? Troubleshooting Hardware Software The battery care function is enabled on the VAIO Control Center to extend the life of your battery pack. Check the settings on the VAIO Control Center. If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack, the charge current may be reduced.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Why doesn’t my VAIO computer enter Hibernate mode when the battery pack is running out of power? Hardware Software This problem occurs when Windows does not allow a task to be suspended, depending on the running software or the connected external device.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if captured images contain dropped frames and audio interruptions? The effect settings on your software application may cause dropped frames. Refer to the help file included with your software application for more information. There may be more software applications running than your VAIO computer can handle.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use What should I do if captured images flicker? Troubleshooting Hardware Software This problem occurs when you use the built-in camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed. To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why are captured images poor in quality? Troubleshooting Hardware Software Images captured under fluorescent light may contain light reflections. A dark portion in captured images may contain noise. The area on and around the built-in camera is soiled. Clean the area.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Why does the viewfinder show no images or poorquality images? Hardware The built-in camera cannot be shared by more than one software application. Exit the current application before starting another. Software On models with VAIO Gesture Control or Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of the software.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why is the video input from the built-in camera suspended momentarily? The video input may be suspended momentarily if: A shortcut key with the Fn key is used. The CPU load increases.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use How do I change the LCD brightness? Troubleshooting Hardware Software Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. [Details] To adjust the LCD brightness of the connected external display, such as a computer display or a TV, use the brightness control on the external display.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if 3D images are not displayed on my 3D TV connected to the HDMI output port when I play Blu-ray 3D(TM) media? Hardware Check if the Blu-ray Disc playback software settings are correctly configured. Software Network / Internet Backup / Recovery Security If your VAIO computer is connected to your 3D TV through an AV amplifier, make sure the AV amplifier supports 3D playback.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot see proper images on the computer screen? Make sure the screen color setting is set to True Color (32 bit). Refer to Windows Help and Support for more information on how to change the setting.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if black bars appear along the top, bottom, and sides of the computer screen or an external display when I display images? Software Change the resolution (size) of the screen image.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if my computer screen goes blank? Hardware Make sure your VAIO computer is on and not in a power saving mode. [Details] Software Make sure your VAIO computer is securely plugged into an AC outlet [Details] and the power indicator light is on. Network / Internet The computer screen may be off. Press any key on the keyboard.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Hardware Reconnect the HDMI cable (not supplied). [Details] Software Network / Internet Backup / Recovery Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if no image is displayed on my external display or TV screen? Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly, depending on the software you are using. Refer to Windows Help and Support for more information on how to change the text size.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if the top, bottom, and sides of images are not displayed because they are too large to fit on the computer screen or an external display? Software Change the resolution (size) of the screen image.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if videos are not displayed on the computer screen? Hardware The video memory of your VAIO computer may be insufficient for displaying high resolution videos. In such a case, lower the resolution of the LCD screen.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if videos are not displayed smoothly? It is recommended you disable your screen saver. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen savers have been found to even change the display resolution and colors.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware Software Network / Internet Backup / Recovery If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? See What should I do if I cannot use the wireless LAN function?. [Details] Make sure power to the access point is on. Check the access point settings.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot find (the VAIO Smart Network icon) in the desktop notification area? Click (arrow) in the desktop notification area to view all the icons.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot play back movies or audio tracks received via wireless LAN, or their playback is interrupted? Why is the data transfer speed slow? Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot use the wireless LAN function? Make sure each switch next to Wireless Functions and Wireless LAN (or Wi-Fi) is toggled to On in the VAIO Smart Network window. To use the wireless LAN function on your VAIO computer, you need to set up the function. Check the wireless LAN settings of the computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I do not know the SSID or security key for the access point? You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if the text size on the website is small or large? Change the text size on your web browser. If you use Internet Explorer, click Page and Text Size, and then select your desired text size.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use What should I do if the website is not displayed? Troubleshooting Hardware Depending on your Internet Service Provider (ISP), you may need to change the web browser settings. Refer to the manual provided from your ISP to check the web browser settings. Software Make sure the URL in the address bar is correct.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery What should I do if I cannot turn off my VAIO computer? Follow any of these procedures to exit all running software and then turn off your VAIO computer again. Click the close button in the window of the running software. Press the Alt+F4 keys. If there is unsaved data, a message prompting you to save data appears. Click the button to save data.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if VAIO Care Rescue starts when I turn on my VAIO computer? You may have pressed not the (Power) button but the ASSIST button. Exit VAIO Care Rescue and check where the (Power) button is located on your VAIO computer.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if my VAIO computer does not enter Hibernate mode? To place your VAIO computer into Hibernate mode, disable Rapid Wake in the Rapid Wake window on VAIO Control Center. [Details] If you still cannot select Hibernate mode, click Change advanced power settings in the Power Options window and check if Allow hybrid sleep under Sleep is set to Off.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if my VAIO computer does not enter Sleep mode? If the utility program, such as a printer utility program, is running, exit the program or temporarily disable it. Depending on the type of your screen saver, your VAIO computer may not enter Sleep mode while the screen saver is activated.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter; the AC adapter and the power cord; and the power cord and an AC outlet.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on or the power button does not work (the power indicator light blinks fast)? Hardware Software Network / Internet Backup / Recovery Security A battery error may have occurred. Push and hold the battery off button on the bottom of your VAIO computer for about three seconds with a thin, straight object (such as a paper clip).
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank? Hardware Make sure the brightness and contrast controls are adjusted correctly. Software Network / Internet Backup / Recovery Security Peripheral Devices An external display may be selected as the display output.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why does a message appear and Windows fail to start when I turn on my VAIO computer? The BIOS boot options may have been incorrectly configured. Turn on your VAIO computer, press the F2 key repeatedly until the VAIO logo disappears, and check if the Boot Mode option is available in the BIOS setup screen. If available, change the option.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why does my VAIO computer automatically turn off? When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Why doesn’t my computer screen turn off after the automatic turn-off time has passed? Some software applications or screen savers are designed to temporarily disable the feature of Windows that turns off the computer screen or places your VAIO computer into Sleep mode after a certain period of inactivity.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting How do I avoid unintentional clicks or movements of the pointer caused by a light touch on the touch pad? Hardware To avoid unintentional operations, disable the tapping function.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use How do I disable the touch pad? Troubleshooting Hardware Press the Fn+F1 keys to disable the touch pad. [Details] Alternatively, you can disable the touch pad in the VAIO Control Center window. (Start), All Programs, and VAIO Control Center to display the window.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Why can’t I use the touch pad? Troubleshooting The touch pad is disabled. Hardware Press the Fn+F1 keys to enable the touch pad. [Details] (Start), All Programs, and VAIO Control Alternatively, you can click Software Center, and then enable the touch pad in the VAIO Control Center window. Disconnect a mouse from your VAIO computer, if it is connected.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software How can I reinstall the original software and drivers? You can restore the preinstalled software and drivers using VAIO Care. To restore them, start VAIO Care [Details] and then click Advanced Tools, Restore and recovery, and Reinstall applications and drivers. Refer to the help file included with VAIO Care for more information.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware How can I restore my VAIO computer system to its factory default settings? There are two ways to recover your VAIO computer system: from Recovery Media [Details] and from the recovery area [Details].
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use How do I create Recovery Media? Troubleshooting You can create Recovery Media using VAIO Care.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot complete the recovery process? Disconnect all unnecessary external devices from your VAIO computer. Try the suggestions below: Check the condition of Recovery Media. If you are using optical discs, check the discs for dirt or damage.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet What should I do if I cannot create Recovery Media? Try the suggestions below: Download and install the latest updates using VAIO Update. Restart your VAIO computer. And then, try to create Recovery Media again. If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source. Try other reliable media.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software What should I do if I cannot recover my VAIO computer from the recovery area? Recover your VAIO computer from Recovery Media if you have used software to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care Rescue.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer becomes unstable (Windows does not start)? Try the suggestions below: Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Restore your VAIO computer from a system image backup if you have created the backup.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer becomes unstable (Windows starts)? Try the suggestions below: Start VAIO Care to search for a solution. [Details] Software Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable.
Search VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot use the peripheral devices connected to the port replicator? When using a port replicator (not supplied), be sure to use the AC adapter supplied with the port replicator to connect to a power source.
