3-221-211-12 (1) 2-Line Cordless Telephone with Answering System Operating Instructions SPP-A972 ©2000 Sony Corporation US
Owner’s Record The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. SPP-A972 Serial No.
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS CAUTION: To reduce the risk of fire or injury to persons by battery, read and follow these instructions. 1. Use only the following type and size battery pack: Sony BP-T23. 2. Do not dispose of the battery pack in a fire. The cell may explode.
Caution You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Table of contents Getting Started 8 Read this first 9 Step 1: Checking the package contents 10 Step 2: Setting up the base unit 14 Step 3: Preparing the battery pack 17 Step 4: Entering the area code 20 Identifying the parts Basics 24 Making calls 26 Redialing 27 Making another call while talking 28 Receiving calls 31 Receiving a call while talking Telephone Features 32 Phone Directory 32 Storing phone numbers and names 34 Changing a stored name and/or phone number 35 Erasing a memory location 35 Making c
51 52 54 55 55 56 57 57 58 59 59 60 Setting the audible message alert Turning on the answering function Playing back messages Adjusting the speaker volume Erasing messages Selecting the Announcement Only Mode Screening calls Turning on/off the screening calls function Recording a memo message Operating from an outside phone Setting the remote ID code (security code) Picking up new messages Additional Information 70 Mounting the base unit on a wall 71 Carrying the handset by the belt clip 72 Notes on power
Getting Started Read this first Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4. Step 1 (page 9) First, unpack the phone and the supplied accessories. Step 2 (pages 10 to 13) Next, you need to do three things to set up the base unit, including finding the best location for the base unit. Base unit Step 3 (pages 14 to 15) Then, insert the battery pack into the handset and charge it for more than 12 hours.
Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer.
Step 2 Setting up the base unit Do the following steps: • Choose the best location • Connect the base unit • Choose the dialing mode Choose the best location Where you place the base unit affects the reception quality of the handset.
Connect the base unit If you want to hang the base unit on the wall, see page 70. To connect the base unit to a single outlet having two lines Getting Started 3 Hook the cord. To an AC outlet To DC IN 9V 2 AC power adaptor DATA jack (supplied AC-T131) 1 Telephone line cord (supplied) To L1/L1+L2 To the telephone outlet 1 Connect the telephone line cord to the L1/L1+L2 jack and to a telephone outlet. 2 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. 3 Raise the antenna.
Step 2: Setting up the base unit (continued) To connect the base unit to two separate outlets 3 Hook the cord. To an AC outlet To DC IN 9V 2 AC power adaptor DATA jack (supplied AC-T131) To the telephone outlets To L1/L1+L2 Telephone line cord (supplied) Line 1 1 To L2 Telephone line cord (supplied) Line 2 1 Connect the telephone line cords to the L1/L1+L2 and L2 jacks and to the telephone outlets. 2 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. 3 Raise the antenna.
Notes • Use only the supplied AC-T131 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base unit close to the AC outlet so that you can unplug the AC power adaptor easily. Polarity of the plug – + Modular Connecting a computer or FAX You can connect a computer or FAX, etc. to the DATA jack.
Step 3 Preparing the battery pack Charge the battery pack for more than 12 hours before you start using your phone. 1 Slide open the battery compartment lid of the handset. 2 Insert the battery pack (with BP-T23 contacts facing down) into the battery compartment. 3 Close the battery compartment lid. 4 Place the handset on the base unit. You can place it with either side facing up. The CHARGE lamp lights up when the handset is properly seated on the charge terminals of the base unit.
Battery duration A fully charged battery pack lasts for about: • Approx. 7 hours when you use the handset continuously • Approx. 7 days when the handset is in standby mode. Getting Started Notes • The battery pack will gradually discharge over a long period of time, even when not in use. • If you leave the battery pack in the handset without charging it, the battery pack will be completely discharged. It may require several times of charging to recover to its full capacity.
Step 3: Preparing the battery pack (continued) Handset spare battery usage As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack. 1 Open the battery compartment lid of the base unit. 2 Insert the battery pack (with BP-T23 contacts facing down) into the battery compartment. 3 Close the battery compartment lid. The SPARE BATTERY lamp lights up.
Step 4 Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. Depending on your region, enter 3-digit area code as follows: Case 1. If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter your home area code” below.
Step 4: Entering the area code (continued) 5 Enter three digits of your home area code using the dialing keys. 6 Press (PGM). You will hear a long confirmation beep. Notes • If the home area code is already entered, it appears on the display in step 4. To enter a different home area code, see “To change the home area code” below. • Do not allow more than 20 seconds to elapse between each step of the procedure. Tips • You may press Jog Dial instead of (PGM) in step 6.
Select the number (”#1“ to ”#5“) to enter the local area code by turning Jog Dial. 5 Press Jog Dial. ”ENTER AREA CODE“ appears on the display. 6 Enter three digits of the local area code using the dialing keys. 7 Press (PGM). You will hear a long confirmation beep. Getting Started 4 Notes • If the local area code is already entered, it appears on the display in step 5. To enter a different local area code, see “To change the local area code” below.
Identifying the parts Refer to the pages indicated in parentheses for details. Base Unit 1 qh 2 3 4 5 6 7 8 qj qk ql w; wa 9 0 qa qs qd ws wd wf wg wh wj qf qg 1 Message counter (p. 54, 75) Indicates the number of new messages recorded. “A” appears in the announcement only mode. “F” appears when there is no space to record messages. 2 REC/MEMO button (p. 48, 58) Records a greeting or memo message. 3 ERASE button (p. 49, 55) Erases the recorded greeting or messages. 4 SELECT button (p.
Getting Started es wk wl e; ea qg OFF button (p. 29) Allows you to disconnect the call. qh qj qk ql Antenna (p. 11, 70) MENU button (p. 47) Speaker NEW CALL lamp (p. 62) Flashes when there is a “NEW” data in the Caller ID list. w; ANSWER ON/OFF button (p. 52) Turns the answering function on or off. wa VOLUME +/– buttons (p. 55) Adjusts the speaker volume. ws DIAL MODE switch (p. 13) Selects pulse or tone dialing. wd SKIP/QUICK button (p. 54) Press to skip to the next message.
Identifying the parts (continued) Handset 1 2 0 3 4 5 6 7 8 9 qa qs qd qf qg qh qj 1 Antenna 2 Speaker 3 Jog Dial (p. 17, 32, 62) 4 LINE buttons (1, 2) (p. 24, 28) Lets you make or receive a call. 5 INTERCOM button (p. 40) Lets you talk by using the base unit and handset. 6 HOLD button (p. 25) Puts a call on hold. 7 Battery compartment (p. 14) 8 TONE button (p. 25) Allows you to switch temporarily to tone dialing. 22US Getting Started 9 CONF (conference) button (p.
Getting Started qk ql qg REDIAL/PAUSE button (p. 26, 33) Redials the last number called/ inserts a pause in the dialing sequence. qh PGM (program) button (p. 17, 32) Used to store numbers in Phone Directory. qj Microphone qk I (HEADSET) jack (p. 24, 28, 71) ql VOL (volume) switch (p. 25) Adjusts the handset volume.
Basics Making calls 1 Pick up the handset from the base unit. 2 Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up. I (HEADSET) jack VOL switch (HOLD) “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. You will then hear a dial tone. (*TONE) (REDIAL/PAUSE) The line button on the base unit double flashes in succession. If “CHANNEL SEARCHING...” appears on the display, move closer to the base unit.
Additional tasks To Do this Adjust the handset volume Set the VOL switch to H (high), M (middle) or L (low). Put a call on hold Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation. Switch to tone dialing temporarily Press (*TONE) after you’re connected. The line will remain in tone dialing until disconnected. Basics Notes • When you increase the sound volume, in some cases the back ground noise may be increased as well.
Making calls (continued) If you have a spare battery You can replace the battery pack without disconnecting the call during a conversation. To replace the battery pack, perform the following procedure. 1 Press (HOLD) on the handset. The call is on hold and “HOLD” appears on the display. 2 3 Replace the battery pack. Press (LINE 1) or (LINE 2) to resume the conversation. Redialing 1 Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up.
Making another call while talking Example: Making a call on line 2 while talking on line 1 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly. 2 3 Press (LINE 2). Dial a phone number for the second party. Now you can talk to the second party on line 2. To put on hold line 2 and resume the conversation on line 1, press (HOLD), and then (LINE 1). or To disconnect line 2 and resume the conversation on line 1, press (LINE 1).
Receiving calls 1 When you hear the phone ring, press (LINE 1) or (LINE 2) whichever button is flashing. The corresponding line button lights up. I (HEADSET) jack VOL switch (HOLD) “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. The line button on the base unit double flashes in succession. 2 When you’re done talking, press (FLASH/CALL WAITING) (OFF) or replace the handset on the base unit. The display and the LINE 1 or LINE 2 button go off.
Additional tasks Do this Adjust the handset volume Set the VOL switch to H (high), M (middle) or L (low). Put a call on hold Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation. Switch to another call (“call waiting” service*) Press (FLASH/CALL WAITING). Press (FLASH/CALL WAITING) again to return to the first caller. Turn on/off the ringer of the handset See “Turning off the ringer of the handset” on page 38.
Receiving calls (continued) Additional tasks To Do this Adjust the speaker volume See “Adjusting the speaker volume” on page 55. Adjust the ringer volume of You can adjust the ringer volume of line 1 and 2 the base unit respectively. Set the L1 or L2 RINGER LEVEL switch on the base unit to HIGH, LOW or OFF. Put a call on hold Press (HOLD). The LINE 1 or LINE 2 button will flash slowly. Press (LINE 1) or (LINE 2) to resume the conversation. Mute your voice Press (MUTING) to disable the microphone.
Receiving a call while talking If another call comes in while talking on the other line, the corresponding line button will flash. Example: Receiving a call on line 2 while talking on line 1 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly. 2 Press (LINE 2). 3 To put on hold line 2 and resume the conversation on line 1, press (HOLD), and then (LINE 1). or To disconnect line 2 and resume the conversation on line 1, press (LINE 1).
Telephone Features Phone Directory You can dial a number by scrolling through the Phone Directory, in which up to 50 phone numbers can be stored. Storing phone numbers and names Example: to store “SONY” “123-4567”. Turn 1 Press (PGM). Press (Be sure not to press (LINE 1) and (LINE 2).) DIRECTORY AREA RINGER If “DIRECTORY” is not flashing, turn Jog Dial down to make it flash. 2 Press Jog Dial. “ENTER NAME” appears. (REDIAL/PAUSE) 3 Enter the name using the dialing keys.
4 Press (PGM). “ENTER NUMBER” appears. 5 Enter the phone number. SONY 1234567 You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit. When the phone number of 17 digits or more has been entered, the phone number appears in two lines. 1234567890123456 12 6 Press (PGM). Telephone Features You will hear a long confirmation beep, and the name and the number are stored. The display goes off.
Phone Directory (continued) Changing a stored name and/or phone number 1 Display the name and phone number you want to change by doing steps 1 and 2 in “Making calls from the Phone Directory” on page 35. SONY 1234567 2 Press Jog Dial. DIAL EDIT ERASE 1234567 3 Turn Jog Dial up to make “EDIT” flash and press Jog Dial. SONY 1234567 The cursor flashes at the last character of the name. 4 Turn Jog Dial down to erase the characters and enter the new name.
Erasing a memory location 1 Display the name and phone number you want to erase by doing steps 1 and 2 in “Making calls from the Phone Directory”. SONY 1234567 2 Press Jog Dial. DIAL EDIT ERASE 1234567 3 Turn Jog Dial up to make “ERASE” flash and press Jog Dial. ERASE NO YES 1234567 4 Turn Jog Dial up to make “YES” flash, then press Jog Dial. You hear a long confirmation beep and the memory location is erased. 1 Press Jog Dial. Turn Press “DIRECTORY” appears on the display.
Phone Directory (continued) Tips • You may press (LINE 1) or (LINE 2) to make a call instead of doing steps 3 and 4. • When you press Jog Dial in step 4, the vacant line is automatically connected. When neither line is in use, line 1 is connected. About the search order The names appear in the following order when you turn Jog Dial up or down. t t • Alphabetical order: ABC...
Setting the ringer type You can select a ringer type of the handset from four type. Turn Press 1 Press (PGM). 2 Turn Jog Dial up to make “RINGER” flash. DIRECTORY AREA RINGER 3 Press Jog Dial. LINE1 LINE2 want to set the ringer type. 5 Press Jog Dial. The current ringer type appears. Telephone Features 4 Turn Jog Dial to choose the line you RINGER 1 SELECTED 6 Press one of the dialing keys ((1) to (4)) to select a ringer type. You will hear the corresponding ringer tone. 7 Press (OFF).
Setting the ringer type (continued) Turning off the ringer of the handset 1 2 Perform steps 1 to 5 on page 37. Press (0). You will hear a confirmation beep. 3 RINGER OFF SELECTED Press (OFF). When “RINGER” is set to “RINGER OFF” The handset won’t ring. You can still make calls, and also receive calls if another telephone connected to the same line rings to inform you on incoming calls. To turn the ringer on again Follow the instructions described in “Setting the ringer type” on page 37.
Switching the phones during a call You can easily switch between the handset and speakerphone on the base unit without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2. To switch from the base unit to the handset Example: While talking on line 1: 1 Press (HOLD) on the base unit. The call is on hold and “HOLD” appears on the display of the handset and the LINE 1 button flashes slowly. 2 Press (LINE 1) on the handset.
Talking between the phones (Intercom) You can converse using the base unit and the handset. You can start the intercom from either phone. To talk from the handset to the base unit Press (INTERCOM) on the handset. After the base unit rings twice, you will be connected automatically. (OFF) When a person at the base unit answers, you can talk with each other. “INTERCOM” appears on the display of the handset and the INTERCOM lamp on the base unit lights up.
Note While conversing with an outside caller via the base unit or handset, you cannot make an intercom call. If you press (INTERCOM), you will hear a busy tone. Tips • You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”. • You can receive an intercom call on the base unit even when the L1 or L2 RINGER LEVEL switch on the base unit is set to OFF. The base unit will ring at a low level.
Transferring a call You can transfer a call between the handset and base unit without disconnecting the call. To transfer from the base unit to the handset 1 Press (INTERCOM) to page the handset. The call is put on hold on the base unit and the handset rings. “** PAGING **” appears on the display of the handset. (OFF) INTERCOM lamp 2 Press (INTERCOM) on the handset. “INTERCOM” appears on the display of the handset and the INTERCOM lamp on the base unit lights up.
To transfer from the handset to the base unit 1 Press (INTERCOM) to page the base unit. The call is put on hold on the handset. (OFF) After the base unit rings twice, you will be connected automatically. When a person at the base unit answers, you can talk with each other. 2 Press (LINE 1) or (LINE 2) which is flashing on the base unit to talk to the caller with the base unit. The corresponding line button of the base unit lights up.
Having a conference call You can talk on two lines at the same time and you can also talk on one line, the handset and the base unit at the same time. Making another call while talking You can talk with two parties at the same time using both line 1 and line 2. (Three-way conference) 1 Press (HOLD) while talking on one line. The line in use is put on hold. 2 Press (LINE 1) or (LINE 2), whichever is not used. (LINE 2) (LINE 1) (OFF) 3 Dial a phone number for the second party.
Receiving a call while talking If another call comes in while talking, the LINE 1 or LINE 2 button on which another call is coming will flash. 1 Press (HOLD). The line in use is put on hold. 2 3 Press (LINE 1) or (LINE 2), on which another call is coming. Press (CONF) (conference). Now you can talk to both parties. (Three-way conference) Note If you do not press (HOLD) in step 1, the first line will be disconnected.
Having a conference call (continued) Switching conference from the handset to the base unit 1 Press (HOLD) on the handset to put both lines on hold. The LINE 1 and LINE 2 buttons on the handset and the base unit flash. 2 Press (CONF) on the base unit to resume the conversation. Switching conference from the base unit to the handset 1 Press (HOLD) on the base unit to put both lines on hold. The LINE 1 and LINE 2 buttons on the base unit and the handset flash.
Answering Machine Features Setting up the answering machine Setting the time and day of the week 1 Press (MENU) repeatedly until you hear “Set day and time”. ”- -” blinks on the display. 2 Press (SELECT) repeatedly to select the day of the week. 3 Press (TIME/SET). The day is set and the hour is announced. 4 Press (SELECT) repeatedly to select the hour. 5 Press (TIME/SET). 6 Press (SELECT) repeatedly to select the minute. 7 Press (TIME/SET).
Setting up the answering machine (continued) Tip All the mailbox buttons ((MAILBOX 1), (MAILBOX 2) and (MAILBOX 3)) work as the (PLAY/STOP) button; press any of the three in this case. To hear the current time Press (TIME/SET). The current time setting is announced. Recording the greeting You can record your own greeting for the “normal” and “announcement only” modes (see page 56). 1 Press (MENU) repeatedly until “Set out-going message” is announced. “- -” blinks on the display.
To check the greeting Press (MENU) repeatedly until “Set out-going message” is announced. Then press (PLAY/STOP) to play back the greeting. To change the greeting Record a new greeting by following the instructions on the previous page. The new greeting replaces the old one. To erase the greeting 1 Press (MENU) repeatedly until “Set out-going message” is announced. 2 Press (ERASE). Notes • You can also erase the greeting during playback.
Setting up the answering machine (continued) Setting the number of rings You can select the number of times the phone rings before it answers to take a message. There are four modes: 2, 4, 6, and Toll Saver. 1 Press (MENU) repeatedly until you hear “Set number of rings”. “- -” blinks on the display. 2 Press (SELECT) repeatedly to select a ring duration (2, 4, 6, or Toll Saver). To answer after 2 rings, select “2”. To answer after 4 rings, select “4”. To answer after 6 rings, select “6”.
Setting the audible message alert You have the option of having a beep to tell you if you have received any new incoming messages. (VOLUME) 1 Press (MENU) repeatedly until you hear “Set audible message alert”. “- -” blinks on the display. 2 Press (SELECT) to set the audible message alert on or off. 3 Press (TIME/SET). The setting is announced. menu setup mode. Notes • When the audible message alert is turned on, you will hear a beep every 10 seconds if there are any new messages.
Setting up the answering machine (continued) Turning on the answering function Press (ANSWER ON/OFF) on the base unit. The ANSWER ON/OFF button lights up. Mailbox usage This phone offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business.
Note The answering function is preset to on. Tip The answering machine will automatically answer a call after 10 rings, even if the answering function is off and announces “Please enter your security code” to prompt the caller to turn on the answering function. When the memory is full The total recording time of this answering machine is approximately 15 minutes (including the greeting, messages, and memo).
Playing back messages If there are new messages, the display flashes the number of new messages. You will hear beeps if the audible message alert setting is on (see page 51). Message counter If the MAILBOX lamp flashes, press the mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)) to play back new messages in the selected mailbox. (REPEAT/SLOW) (SKIP/QUICK) Additional tasks when playing back messages To Do this Stop playback Press a mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)).
Adjusting the speaker volume To adjust the speaker volume, press (VOLUME)(+) or (-). Notes • When you have reached the minimum or maximum volume level, you will hear three short beeps. • You cannot adjust the speaker volume while the phone is ringing. Tip There are 8 steps for the volume level (1 to 8). The volume level is preset to 5. Erasing messages more than two seconds. 2 Press a button for the mailbox you want to erase ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)).
Selecting the Announcement Only Mode You can set the answering machine to play the greeting without recording incoming messages (announcement only mode). You might want to select this mode when, for example, you expect to be away for a while and you cannot pick up messages. 1 Press (MENU) repeatedly until you hear “Set announce only”. 2 Press (SELECT) to set the announcement only mode on or off. 3 Press (TIME/SET). The setting is announced. 4 Press (PLAY/STOP) to exit the menu setup mode.
Screening calls You can screen calls by leaving the answering machine on while you are at home. When a call is answered, you can hear the message being recorded through the base unit. You can decide either to continue recording or to answer the call. Alternatively, you may select to mute the message (see “Turning on/ off the screening calls function” below). The message will be recorded, but to hear it you will need to play back the message (see page 54).
Recording a memo message You can leave messages for other users of the unit. 1 Press (REC/MEMO). 2 Press a mailbox button ((MAILBOX 1), (MAILBOX 2) or (MAILBOX 3)) to which you want to leave the message. “Now recording” is announced and counting starts. 3 Speak into the base unit MIC microphone (MIC) to record your message. A memo can be up to four minutes in length. 4 Press (PLAY/STOP) to stop recording. The message number on the display increases by one.
Operating from an outside phone Setting the remote ID code (security code) To operate the answering machine from a touch-tone phone while you are away from home, you need to set the remote ID code (security code). 1 Press (MENU) repeatedly until you hear “Set security code”. 2 Press (SELECT) to change the remote ID code (security code) setting. 3 Press (TIME/SET) to confirm 4 Press (PLAY/STOP) to exit the menu setup mode.
Operating from an outside phone (continued) Picking up new messages 1 2 Call your telephone number from a touch-tone phone. 3 Press the keys in the “Table of control codes” below for the desired operation command. 4 When you are finished, disconnect the line. When you hear the greeting, press (#) and enter your remote ID code (security code). You will hear a confirmation beep. The number of new messages will be announced.
Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company. To use this feature, be sure to enter your home area code (see page 17). When you receive a call The phone number appears on the display with the date and time as shown in the following example.
Looking at the Caller ID list The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID list to check the phone number and/or name of the calls received. Turn 1 Turn Jog Dial. The display shows the number of “NEW” (calls which you have not viewed) and “OLD” (calls which you have viewed) calls.
About the “*” mark SMITH JOHN * 1-201-123-4567 “*” appears if there are more than two calls from the same phone number. The older data will be replaced by the new data, so the calls are counted as only one call. Erasing data from the Caller ID list Old data will be erased automatically when a 21st call comes in, but you can also manually erase unnecessary data one by one or erase the entire list.
Looking at the Caller ID list (continued) To erase the entire list at once 1 Display any Caller ID data. SMITH JOHN 1-201-123-4567 2 Press Jog Dial. DIAL PGM ERASE 1-201-123-4567 3 Turn Jog Dial up to make “ERASE” flash and press Jog Dial. ERASE NO YES ALL 1-201-123-4567 4 Turn Jog Dial up to make “ALL” flash, then press Jog Dial. ALL ERASE NO YES 1-201-123-4567 5 Turn Jog Dial up to make “YES” flash, then press Jog Dial.
Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list 1 Display the phone number you Turn Press want to call from the Caller ID list (see page 62). SMITH JOHN 1-201-123-4567 2 Confirm the number and press Jog Dial. DIAL PGM ERASE 1-201-123-4567 3 Press Jog Dial again.
Using the Caller ID list (continued) Storing a number of the Caller ID list into the Phone Directory 1 Display the name and phone number you want to store from the Caller ID list (see page 62). SMITH JOHN 1-201-123-4567 2 Confirm the number and press Jog Dial. DIAL PGM ERASE 1-201-123-4567 3 Turn Jog Dial up to make “PGM” flash and press Jog Dial. SMITH JOHN 12011234567 The cursor flashes at the end of the name. Enter or change the name, if necessary (see page 34). 4 Press Jog Dial.
To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory. 1 While the phone number from the Caller ID list is displayed, press (#) repeatedly until the phone number with the correct number of digits appears on the display. Each time you press (#), the number of digits changes as follows.
Using the Caller ID list (continued) When the local area code matches 2 SMITH JOHN 201-123-4567 SMITH JOHN 1-123-4567 SMITH JOHN 1-201-123-4567 SMITH JOHN 123-4567 Continue the operation to call or store the phone number with the correct number of digits (pages 65 and 66). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory.
Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this service. Even though you may have already subscribed to “Caller ID” and “call waiting” as two separate services, you need to request a subscription to “Caller ID with call waiting” as a single service.
Additional Information Mounting the base unit on a wall 1 1 Raise the hang-up tab. 2 Plug the telephone line cord(s) Hang-up tab to the L1/L1+L2, and/or L2, DATA jack(s) and the AC power adaptor to the DC IN 9V jack, and hook the cords. 3 Attach the wall bracket to the center of the base unit. Align the f marks of the wall bracket with those of the base unit. 2 4 Plug the telephone line cord(s) AC power adaptor cord to the telephone outlet(s), and hook the base unit to the wall plate.
Carrying the handset by the belt clip You can hang the handset on the belt by attaching the belt clip to the handset. Attaching the belt clip Press the belt clip to the handset. Make sure that the side tabs click and go into the holes on the sides of the handset. Note To prevent the handset from dropping, make sure that each tab is completely inserted. Detaching the belt clip While pressing the back of the belt clip, pull the sides one by one until the tabs come off from the holes.
Notes on power sources On battery pack For the customers in the USA • Store the battery pack at a temperature between 41°F (5°C) and 95°F (35°C) for best performance. RECYCLING NICKEL-CADMIUM BATTERIES • If you do not use the handset for a long period of time, remove the battery pack from the handset after charging for more than 12 hours, and base unit after charging for more than 24 hours when you have a spare battery. This maintains battery life.
Maintenance • Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. • If the charge terminals of the base unit and handset are soiled, wipe them with a soft cloth. If you have any questions or problems concerning your phone, please consult your nearest Sony dealer.
Troubleshooting Making calls If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Symptom Remedy You hear five short error beeps when you press (LINE 1) or (LINE 2). • Make sure you have set up the base unit correctly (page 10). • Move the handset closer to the base unit. You hear no dial tone.
Remedy LINE 1 and 2 buttons LINE 1 or 2 button flashes when not in use. • Either the handset or the base unit is being used. Phone Directory You hear five short error beeps and cannot store a number in the Phone Directory. • Make sure you follow the procedure for storing the number correctly (pages 32). • Make sure the number (including the tone and pause digits) does not exceed 32 digits. Phone Directory dialing is incorrect. • Store the correct number (pages 32). • The battery may be weak.
Power source/battery Caller ID Troubleshooting (continued) 76US Symptom Remedy The caller’s name and/or phone number does not appear on the display. • Make sure you have subscribed to Caller ID service. • Caller ID service may not work when the phone is connected to a Private Branch Exchange (PBX). • The call is made through company which does not offer Caller ID service. “OUT OF AREA” will appear on the display. • The call was “blocked”. “PRIVATE” will appear on the display.
Message counter The message counter on the base unit shows the following information. When the counter shows It means Flashing number Number of messages not yet played back. CL Flashes when the day and time is cleared or delayed due to a power interruption, or when you connect the base unit to the AC outlet for the first time. Reset the time correctly (page 47). A The announcement only mode is selected (page 56). F The recording area is full. Erase unnecesary messages (page 55).
Specifications General Base unit Frequency band 902 - 928 MHz Operating channel 30 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 9. Power source DC 9V from AC power adaptor AC-T131 Battery charging time Approx. 24 hours Dimensions Approx. 185 x 70 x 225 mm (w/h/d), antenna excluded (approx. 7 3⁄ 8 x 2 7⁄8 x 8 7⁄8 inches) Antenna: Approx. 150 mm (approx. 6 inches) Mass Approx. 656 g (approx.
Index last phone number dialed 26 local area code 19 messages 55 Phone Directory 35 A Adjusting volume handset volume 25, 29 speaker volume 55 Announcement only mode 56 Answering machine playing back messages 54 setting up 47 turning on 52 Area code 17 Audible message alert 51 B Battery pack charging 14 duration 15 Belt clip 71 C D Day and time stamp 47, 54 Dialing mode choosing 13 switching to the tone temporarily 25 Directory Phone Directory 32 E, F Erasing Caller ID data 63 I, J, K Receiving calls
For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station.