37x/33x Network PTZ Camera SNP-3750/3350 User Guide Before installing and operating this product, please read this manual thoroughly.
Contents User Guidelines … ……………………………………………………………………… 4 Preface ……………………………………………………………………………………5 Product Warranty and Limited Liability… ………………………………………………5 Cautions & Warnings … …………………………………………………………………6 Ch 1. Product Introduction… …………………………………………………… 10 1.1. Introduction… ………………………………………………………………………… 10 1.2. Features… ………………………………………………………………………………10 Ch 2. Part Names & Functions … ……………………………………………………………12 2.1. Package Contents… ……………………………………………………………………12 2.2.
is a brand integrated into Samsung’s network products, it stands for a convenient world (Polis) made safe (Police) through Samsung’s superior network performance (Internet Protocol). iPOLiS network cameras and servers are our advanced security systems providing versatile network options by default, including an Ethernet interface for easy internet connection, high-quality image transfer options using MPEG-4, M-JPEG a Web Viewer, two-way audio, and remote control capacity.
Warning Cautions & Warnings The following section contains vital information that helps protect the safety of the user and prevent property damage/loss. Please read it carefully for safe and proper use of your product. Stop using the product immediately if smoke or an unusual amount of heat is emanating from your camera. This product must be installed only by specially-trained personnel. ※If you have questions about the product, please contact your local vendor.
Caution Do not install the product in a location where it may be exposed to extreme heat or cold. Do not install the product in areas with flickering illumination. Using the product in extremely hot (over 50°) or extremely cold (under -10°) environments may degrade picture quality and/or cause product malfunctions. When using the product in hot areas, be sure to provide adequate ventilation for the product.
Chapter 1. Product Introduction 1.1. Introduction The SNP-3750/3350 37x/33x PTZ network camera is based on MPEG-4 codec technology, which achieves both a high data compression rate and high image quality. This advanced network camera is capable of transferring high quality image data at a high frame rate and in real time over a network.
Chapter 2. Part Names & Functions 2.1. Package Contents ❶ Brackets 3 2 ❹ STB-350PPM Parapet Mount STB-340PCM Corner Mount STB-330PPM Pole Mount STB-25PF Indoor Flange STB-30PF Indoor Flange STB-370NPC Ceiling Installation Base STB-496PPV Ceiling Bracket STB-270PWV Wall Bracket 5 ❶ Camera Body 5 SD Card (2GB) 2 User’s Manual/CD/Quick Guide 3 Cross Cable 4 AC 24V Adapter * Accessories The following items are sold separately from the camera.
Chapter 2. Part Names & Functions 2.2. Camera Body 2.3. Camera Wiring Interface Board (Sold Separately) Front Side For the camera wiring, please refer to the picture below. The camera’s wiring interface board is equipped in a housing and bracket that are sold separately. ETHERNET Audio IN/OUT Alarm Alarm Output Video Output 1 Alarm Input Communications and AUX D+ D- TX+ Power Supply TX- GND A_COM A_NO AC24V 2.
Chapter 3. Installing Camera & Network Setup 3.1. PTZ Dome Camera and Accessory Wiring Diagrams 3.2. DIP Switch Settings SW1 Connecting to the NVR (SNR-6400/3200) SW2 ON 1 SW3 ON 2 3 4 SW (Pin No.
Chapter 3. Installing Camera & Network Setup • Camera ID Chart • Communication Method Settings Select a communication method for the camera. Function Transfer Mode Switch SW2- #3 ON RS-422(4Wire) OFF RS-485(2Wire) ※Factory Release Mode: RS-485(OFF) • Communication Response Settings Select a communication response method for the camera and controller: Response or No Response.
Chapter 3.
Chapter 3.
Chapter 3.
Chapter 3. Installing Camera & Network Setup 3.4. Connecting Monitor 3.5. Preparing & Installing Camera Bracket Connect the cable to the camera’s rear video output terminal and the monitor's video input terminal. 37x/33x PTZ Network Camera SNP-3750/3350 For installation guidelines for brackets and housings, refer to the installation manual that is enclosed with the bracket or housing.
Chapter 3. Installing Camera & Network Setup 3.6. Ceiling Installation Example - Attaching Template & Installing STB-370NPC Attach the enclosed template to the ceiling, then drill a hole in the ceiling according to the 88mm diameter hole marked on the template. Drop the camera cables down from the ceiling through the hole. Next, install the base, STB-370NPC, to the ceiling as shown in the picture.
Chapter 3. Installing Camera & Network Setup ※ To attach or detach the camera, refer to the picture. * Attaching the Camera: Hold up the camera and push it to the mount as shown in the picture. Push the camera until you hear a "click". * Detaching the Camera: To detach the camera, pull the camera downward while pushing up the unlock buttons on the camera. Notes For the network settings, you must register the internal IP of your computer.
Chapter 3. Installing Camera & Network Setup 2. Open the internet browser on your computer, enter [192.168.1.100] in the address bar, and then press . You will be connected to the Web Viewer login page for the SNP-3750/3350 37x/33x PTZ network camera. 4. Once you have moved to the "Config → Network" page, configure the network settings for the SNP-3750/3350 network camera. To save the new settings, press . http://192.168.1.100 http://192.168.1.100 80 (default : 4000) 3.
Chapter 3. Installing Camera & Network Setup 4.1. Using Web Viewer ② Port Setup 4.1.1. Login 80 Category Port Setup Chapter 4. Using Web Viewer Description Select a service port; the default is 80. Enter the IP address of your camera in an internet browser, and then press Enter to connect to the Web Viewer login page.
Chapter 4. Using Web Viewer 4.1.2. Monitoring Screen The monitoring screen consists of a menu area for the camera and video settings and a display area for the video feed from the camera. 1Ch Display Displays only one video in the display area; the SNP-3750/3350 supports only one channel at this time. Flip Image Inverts the screen from top to bottom. NETWORK PTZ CAMERA 36 User Guide Stretch Image Expands the screen to the size of 4CIF when selecting CIF and QCIF for resolution.
Chapter 4. Using Web Viewer Save Image Saves the channel screen as a JPEG file. Changes the direction to which the camera faces. Clicking the button displays a circular button as shown below. Click an arrow on the circular button to rotate the camera in that direction. Basic Select a screen resolution and image compression type. •R esolution (For more instructions on selecting a resolution, please refer to the Video Setup → Video/Audio page.
Chapter 4. Using Web Viewer Alpha Blending Makes changed parts appear half-transparent. 4.2. Administrator Page 4.2.1. Video Setup Reset Select the current screen as the background image. The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to the relevant menu page. ※ For more information about "Video Analytics" please refer to 4.2.1.4 Video Analytics. 4.2.1.1 Video / Audio Relay Turns a connected relay on or off.
Chapter 4. Using Web Viewer Audio - Out Check to use an audio output channel. Max User Connection Select a number to limit the concurrent users. Mic. Sensitivity Adjusts the sensitivity of an audio mic. Set this to Low for an amplifiable mic and High for others. (Set to Low for non-mic line-in signals.) 4.2.1.2 Streaming Caution • New settings are saved only if you click the The button cancels new settings. button at the bottom of the screen.
Chapter 4. Using Web Viewer ■Streaming Engine Configure the RTP/RTSP streaming service. Category Services Description RTSP/TCP Check to use RTSP/TCP. RTP/UDP Check to use RTP/UDP. RTP/Multicast Check to use RTP/Multicast. ■ How to Use Streaming Engine Please follow the instructions below to use the streaming engine. We recommend using VLC Media Player for the streaming engine. (Version: 1.0.
Chapter 4. Using Web Viewer Notes Checking Use RTP Over RTSP (TCP) activates RTSP/TCP Connection in the Streaming Engine → Services menu. To use RTP/UDP and RTP/Multicast, do not check the box. • In the menu bar, select Media (M), and then Open Network Stream (N).
Chapter 4. Using Web Viewer • Depending on the type of video, enter an address as from the examples in the following chart, and then click Play (P). (When using the default RTSP port number, 554, you may skip entering the port number.) 4.2.1.3 Motion Detection Configure the camera’s Motion Detection operation. Notes : Selected Area, : Other Areas. The followings are examples of addresses for network streaming.
Chapter 4. Using Web Viewer 4.2.1.4. Video Analytics 4.2.1.5. Privacy For privacy protection, you can specify areas to hide. When selecting an area on the screen, the area is masked in gray. Category Description Category Description Enable Check to enable Video Analytics. Privacy zone Indicates the number of the Privacy Zone. Sensitivity Select a sensitivity level for motion detection according to the video display settings. 5 levels are available, and 5 is the most sensitive.
Chapter 4. Using Web Viewer When right-clicking on the screen, the following menu appears. Descriptions for each menu are as below : Category Audio Mic Preset Area Zoom Goto 1x Zoom Move PTZ Previous PTZ Forward PTZ Description Turns on audio. Use a mic. Sets the selected area as a preset. Zooms in on a selected area. Changes the current zoom power to 1x. Moves to the previous area and its settings. Moves to the next area and its settings.
Chapter 4. Using Web Viewer The White Balance settings adjust the balance of the screen colors under different lighting conditions. - ATW : Adjusts the screen color automatically. - MANUAL : Enables customization of the Red and Blue gains. - AWC : Adjusts the screen color to be optimized to the current lighting and monitor conditions. Using this setting may require a readjustment if the lighting conditions change. - Indoor : Optimizes the screen colors automatically for indoor environments.
Chapter 4. Using Web Viewer ■SSNR (Samsung Super Noise Reduction) Reduces background noise in low-light images. - OFF : Disables the noise reduction function. - LOW : Reduces only a small amount of noise, but generates almost no afterimage. - Medium : The most commonly used mode. Reduces a suitable amount of noise while generating only a faint afterimage. - HIGH : Reduces noise significantly, but generates obvious afterimages. Caution • SSNR is disabled when the AGC mode is turned off.
Chapter 4. Using Web Viewer other power interruptions. Turbo Enable This function accelerates the speed of the PTZ operations in proportion to the period for which the PTZ button is pressed. For example, hitting the PTZ button once activates the operation at slow speed, but the speed increases so long as you are holding down the button. ■OSD Setting Camera ID : Displays or hides the ID of the current camera on the screen.
Chapter 4. Using Web Viewer Category Caution • If Overwrite is not checked and the SD memory card is full, the camera stops recording data. • This camera is compatible only with SD cards; MMC cannot be used. Do not insert an SD card the wrong way round; it may damage the slot. • Only 1GB to 2GB SD and 4GB SDHC cards are supported. • We recommend the FAT32 format. • Please turn off the camera before removing the SD card; the data may be damaged otherwise.
Chapter 4. Using Web Viewer 4.2.2.1. Swing ■Preset Setup To save a desired location for the Pan/Tilt or Zoom/Focus operation along with detailed camera settings for the location, configure the following options. Category Number Name Move Edit Add Delete Description Select a number to identify a preset. (Preset numbers 1 to 255 are available.) Name a preset. Moves to a selected preset when its number is selected. Enables detailed camera settings to be configured for a preset.
Chapter 4. Using Web Viewer 4.2.2.2. Group 4.2.2.3. Tour ■Group Setup Category Group No. Preset No. Speed DWT(Dwell Time) Description Information on a maximum of 6 groups can be saved. Select a preset number to add the preset to a selected group. Select the camera speed to move between presets. (Levels 1 to 64 are available.) Select the number of seconds to keep the PTZ camera on a preset location for monitoring. Caution • A preset is added in the Preset No.
Chapter 4. Using Web Viewer 4.2.2.4. Trace & Auto Run 4.2.3. Config Page The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to the relevant menu page. 4.2.3.1. Network ■PTZ Trace Setup Category Trace No. Replay Memorize Stop Description Up to 4 traces can be saved. Replays a route saved by the Trace function. Pressing the Memorize button starts saving the route of the Pant/Tilt or Zoom/ Focus operation automatically.
Chapter 4. Using Web Viewer ■Port Enter a port number to connect the camera to the network. ■DDNS Check to use the DDNS service. Category Description Use Check to use the DDNS service. Server Enter a DDNS server address; our DDNS server is at www.samsungipolis.com. ID Enter the ID (domain name) of the camera that is registered to the DDNS server. Password Enter the password for the ID entered above. Pic 4-2.
Chapter 4. Using Web Viewer ❍ Step 2) Log in to the website, and then register your camera. Pic 4-4. Login Pic 4-6. Register Camera (Check the availability for your desired domain name.) Pic 4-5. Registered Device List Pic 4-7. Device List (The camera will be listed if it is successfully registered.
Chapter 4. Using Web Viewer ❍ Step 3) Configure the camera with the DDNS information. •Select [Config → Network] on the network camera webpage. • Click on Use under the DDNS options to enable the service, and then enter the address of the DDNS server. • Enter the ID (Domain Name) and password used to register the camera on the iPOLiS website into ID and PW. ❍ Step 4) Log in to the iPOLiS website and check the connection status of the camera in your Product List. Pic 4-8.
Chapter 4. Using Web Viewer Click the button under “View Video” to move to the login page of a selected product. The and buttons under “Product Management” are to modify and delete the information for a device that is registered on your Product List. They move to corresponding pages, however, only if you enter the correct password. The “Product ID (Domain)” cannot be modified; you must first delete the current Product ID and then create a new one. 4.2.3.2.
Chapter 4. Using Web Viewer 4.2.3.3. Alarm Sensor E-mail Configure the options to use the Alarm services by attaching a sensor to the camera. Recording Check to send out information about certain events via e-mail: sensor (Sensor 1~4), motion detection (MD), or video analytics(VA). Check to save the video file of certain events to an SD memory card: sensor (Sensor 1~4), motion detection (MD), or video analytics(VA).
Chapter 4. Using Web Viewer 4.2.3.4. E-mail-FTP (Alarm) Enter the information for your FTP server and e-mail address to transfer data to when the alarm activates. Recipient E-mail Address 1 Recipient E-mail Address 2 Enter a maximum of 2 e-mail addresses to transfer data to when the alarm activates. SMTP Server Name If you use an e-mail server, enter the name of the e-mail SMTP server. Use Check to use an e-mail server; it requires an ID and password.
Chapter 4. Using Web Viewer Caution 4.2.4. System The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to a relevant menu page. 4.2.4.1. Product Info • New settings are saved only if you click The button cancels new settings. button at the bottom of the screen. 4.2.4.2. User You can change the password of the administrator ID and configure user accounts on this page.
Chapter 4. Using Web Viewer Category Video Control Audio Use 4.2.4.3. Time Description Allows using video-related options: compression and resolution. Allows outputting auido, alarms, and controlling the camera PTZ operation. Allows inputting audio. Check to activate an account. (Unchecked users are not allowed to log in.) • e.g.1) To restrict a user from controlling the camera: uncheck Control. ※ The Pan, Tilt, Zoom, Audio, and Alarm icons are grayed out and disabled. • e.g.
Chapter 4. Using Web Viewer 4.2.4.5. Upgrade Updates the program of the SNP-3750/3350 network camera. 4.2.4.4. Log Message ■System Upgrade Configuration Category Category Syslog (System Log) Evtlog (Event Log) Time Description Info Goto Description Displays system logs in 5 different categories: Device, Network, User, Configuration, and Etc. Select a category and then press Search to display logs. Selecting All displays all available information regarding System Log.
Chapter 5. Troubleshooting If you are having problems with the product, please consult the following information first. If the problem persists, contact your vendor. Problem Cause and Solution ▶ Make sure the camera is connected to a network. The controller does not ▶ Verify the settings for ID, protocol, and baud rates. control the camera. (Refer to Chapter 3. Installing Camera & Network Setup) ▶ Check if the power cable is securely connected to the camera and the monitor.
Chapter 5. Troubleshooting Specifications ▶ Make sure that you do not remove the memory card while contents are being saved. Saved contents is not displayed in the SD memory ▶ Check if the SD memory card is properly inserted. ▶C heck if the capacity on the card is correct on the Record card. page. Product information is not displayed on the local network. ▶ Check if the network cables are properly connected.
Dimension Specifications Preset Manual 500°/sec 0.024°~120°/sec (Proportional Zoom Ratio) 255 ±0.
SAMSUNG TECHWIN Co., Ltd is using a part of Free Software code under the GNU General Public License in operating network camera product. This General Public License applies to most of the Free Software Foundations code and to any other program whose authors commit by using it. The Free Software is copyrighted by Free Software Foundation, Inc. and the program is licensed As is without warranty of any kind.
b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.
DECLARATION OF CONFORMITY Application of Council Directive(s) EMC-Directive 92/31 EEC and its amendments Manufacturer's Name SAMSUNG TECHWIN CO., LTD Manufacturer's Address SAMSUNG TECHWIN CO., LTD MEMO 42, SUNGJU-DONG CHANGWON-CITY, KYUNGNAM, KOREA, 641-716 European Representative Name European Representative Address Equipment Type/Environment 37x/33x PTZ Network Camera Model Name SNP-3750/3350 Beginning Serial NO. S8110001 Year of Manufacture 2009.11.
MEMO NETWORK PTZ CAMERA 100 User Guide MEMO NETWORK PTZ CAMERA 101 User Guide
MEMO NETWORK PTZ CAMERA 102 User Guide MEMO NETWORK PTZ CAMERA 103 User Guide
SALES NETWORK • • AMSUNG TECHWIN CO., LTD. S 145-3, Sangdaewon 1-dong, Jungwon-gu, Seongnam-si Gyeonggi-do, Korea, 462-703 TEL : +82-31-740-8151~8 FAX : +82-31-740-8145 AMSUNG TECHWIN AMERICA Inc. S 1480 Charles Willard St, Carson, CA 90746, UNITED STATES Tol Free : +1-877-213-1222 FAX : +1-310-632-2195 www.samsungcctvusa.com www.samsungtechwin.com www.samsungcctv.com www.samsungipolis.com • AMSUNG TECHWIN EUROPE CO., LTD.
