Troubleshooting Q&A

5
Sony Personal Entertainment Organizer PEG-UX50/UX40 US 4-676-076-11 (1)
Troubleshooting
Contents of Troubleshooting
Symptoms Page
My CLIÉ handheld does not work properly
I cannot turn on my CLIÉ handheld Page 13
The screen is not displayed even though the POWER LED is
on
Page 13
My CLIÉ handheld does not respond Page 14
My CLIÉ handheld keeps turning itself off Page 14
My CLIÉ handheld does not produce any sounds Page 14
The backlight does not turn on when I adjust the brightness
level
Page 15
The LCD display cannot be viewed properly Page 15
Applications do not operate properly after a soft reset is
performed
Page 16
I cannot use the Jog Dial™ navigator Page 16
Error messages
An error message appears repeatedly Page 16
The message “Invalid process” appears when an application
is started
Page 16
An error message indicating insufficient memory appears Page 17
The HotSync
®
operation does not start and a message appears
on the screen
Page 17
An error message indicating insufficient memory appears
while receiving data using the IR port or the Bluetooth
®
communication
Page 18
I cannot enter text properly
My CLIÉ handheld activates a wrong feature when I tap a
button or screen icon
Page 19
I cannot display the menu when I tap (Menu) Page 19
Continued on next page
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