Troubleshooting Q&A

9
Sony Personal Entertainment Organizer PEG-UX50/UX40 US 4-676-076-11 (1)
Troubleshooting
Symptoms Page
Connecting to the computer
SonicStage does not recognize my CLIÉ handheld even
when it is connected to my computer
Page 42
The connection suddenly gets disconnected Page 42
Only small number of songs can be sent / Recording time is
short
Page 42
After I connect my CLIÉ handheld to my computer, the drive
is recognized but the contents cannot be found
Page 43
Operation becomes unstable when connected to my computer Page 43
The error message “Unsafe Removal of Device” suddenly
appears on my computer window
Page 43
Other problems
My CLIÉ handheld does not produce any sound Page 43
I cannot insert a “Memory Stick” media into my CLIÉ
handheld
Page 43
A “Memory Stick” media used with other devices cannot be
used with my CLIÉ handheld
Page 44
I cannot operate my CLIÉ handheld for a while after a
“Memory Stick” media is inserted into my CLIÉ handheld
Page 44
I cannot use storage media, such as “Memory Stick”
media
I cannot copy/move data between storage media, such as
“Memory Stick” media, and my CLIÉ handheld
Page 44
I cannot start an application stored on storage media, such as
“Memory Stick” media
Page 45
My CLIÉ handheld cannot read data on storage media, such
as “Memory Stick” media
Page 45
My CLIÉ handheld does not recognize “Memory Stick”
media, or an error occurs
Page 46
Continued on next page
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