Troubleshooting Q&A

Sony Personal Entertainment Organizer PEG-UX50/UX40 US 4-676-076-11 (1)

Troubleshooting

B Make sure that Intellisync Lite is installed to synchronize Date Book,

Address Book, To Do List and Memo Pad of your CLIÉ handheld

with Microsoft

Outlook or Lotus Organizer.

For details, refer to “Intellisync Lite” in the “CLIÉ Application Manual”

installed on your computer.

I cannot back up some data using the HotSync

operation

B Some add-on applications (and data thereof) installed on your CLIÉ

handheld may not be backed up. Especially, add-on applications installed

via infra-red beaming or via “Memory stick” media cannot be backed up

using the HotSync

operation.

Palm™ Desktop for CLIÉ does not start or cannot be

selected from the menu

B Is Palm™ Desktop for CLIÉ properly installed on your computer?

The hardware or the software of your computer may not be compatible

with Palm™ Desktop for CLIÉ. Uninstall Palm™ Desktop for CLIÉ

and reinstall.

HotSync Manager does not start ( (HotSync) is not

displayed in the task tray at the bottom right of my

computer window)

B Reinstall Palm™ Desktop for CLIÉ.

Data cannot be synchronized with some applications

when the HotSync

operation is performed

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