Troubleshooting Q&A

7
Sony Personal Entertainment Organizer PEG-TJ35/TJ25 US A-BQK-100-11 (1)
Symptoms Page
I cannot make a backup
I cannot make a backup of some data on my computer with the
HotSync
®
operation
Page 27
Peripheral devices are not recognized
Page 27
I cannot play music (AeroPlayer for CLIE)
(for PEG-TJ35 only)
Playing music
There is no sound Page 27
The sound is disrupted when background music is played
back
Page 28
The sound is not clear Page 28
I cannot play music while other applications are running Page 28
The sound becomes distorted Page 28
The sound only comes from one side of the headphoness Page 28
The names of audio files on the “Memory Stick” media are
not displayed when I start AeroPlayer for CLIE
Page 28
MP3 files cannot be read or played Page 29
The next music cannot be searched Page 29
The sound stops suddenly Page 29
I cannot use “Memory Stick” media
My CLIÉ handheld does not recognize “Memory Stick”
media, or an error occurs
Page 30
I cannot copy or move data/files between “Memory Stick”
media and my CLIÉ handheld
Page 30
I cannot start an application stored on “Memory Stick” media Page 31
My CLIÉ handheld cannot read data/files on “Memory Stick”
media
Page 31
Continued on next page
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