Troubleshooting Q&A

5
Sony Personal Entertainment Organizer PEG-TJ35/TJ25 US A-BQK-100-11 (1)
Contents of Troubleshooting
Symptoms Page
My CLIÉ handheld does not work properly
I cannot turn on my CLIÉ handheld Page 9
The screen is not displayed even though the POWER LED is
on
Page 9
My CLIÉ handheld does not respond Page 10
My CLIÉ handheld keeps turning itself off Page 10
My CLIÉ handheld does not produce any sounds Page 11
The backlight does not turn on when I adjust the brightness
level
Page 11
The LCD display cannot be viewed properly Page 11
Applications do not operate properly after a soft reset is
performed
Page 12
I cannot use the Jog Dial™ navigator Page 12
Error messages
An error message appears repeatedly Page 12
The message “Invalid process” appears when an application
is started
Page 12
An error message indicating insufficient memory appears Page 13
The HotSync
®
operation does not start and a message appears
on the screen
Page 13
An error message indicating insufficient memory appears
while receiving data/files using the IR port communication
Page 14
I cannot enter text properly
My CLIÉ handheld does not recognize handwritten characters
(when using Graffiti
®
2)
Page 15
My CLIÉ handheld does not recognize handwritten characters
(when using Decuma Input)
Page 15
Continued on next page
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