Troubleshooting Q&A

8
Sony Personal Entertainment Organizer PEG-TH55 US A-BU7-100-11 (1)
Table of Contents (Continued)
Symptoms Page
Sound is not clear Page 44
I cannot play music while other applications are running Page 44
Sound becomes distorted Page 44
Sound only comes from one side of the headphones/
earphones
Page 44
The names of audio files on the “Memory Stick” media are
not displayed when I start Audio Player
Page 45
I cannot play audio files with playback restrictions Page 45
MP3 files cannot be read or played Page 45
Sound stops suddenly Page 45
Connecting to the computer
SonicStage does not recognize my CLIÉ handheld even
when it is connected to my computer
Page 46
The connection suddenly gets disconnected Page 46
Only small number of songs can be sent / Recording time is
short
Page 46
After I connect my CLIÉ handheld to my computer, the drive
is recognized but the contents cannot be found
Page 46
Operation becomes unstable when connected to my computer Page 47
The error message “Unsafe Removal of Device” suddenly
appears on my computer window
Page 47
Other problems
My CLIÉ handheld does not produce any sound Page 47
I cannot insert a “Memory Stick” media into my CLIÉ
handheld
Page 47
A “Memory Stick” media used with other devices cannot be
used with my CLIÉ handheld
Page 48
I cannot operate my CLIÉ handheld for a while after a
“Memory Stick” media is inserted into my CLIÉ handheld
Page 48