Troubleshooting Q&A

7
Sony Personal Entertainment Organizer PEG-TH55 US A-BU7-100-11 (1)
Symptoms Page
Other problems
I receive e-mail messages from Mailer Daemon Page 39
I cannot synchronize the mail data with the e-mail software on
my computer
Page 39
Problems with CLIE Update Wizard
Installation problem
Modules are not installed on my CLIÉ handheld Page 39
Product Update problems
A message “No new product updates found” appears Page 40
I cannot register items to the HotSync
®
Manager Page 40
Product update starts automatically Page 40
It takes a long time to download items Page 40
HotSync
®
registration problem
Product update modules you want to perform the HotSync
®
operation for are not displayed on the Install Manager
window
Page 41
Hard reset of your CLIÉ handheld
After a hard reset, all updated data and applications on my
CLIÉ handheld are erased
Page 41
Problems with image files/movies
A vertical band appears on the LCD display Page 42
A flickered image is taken Page 42
I cannot use some features with MPEG-1 (MPEG Movie)
files
Page 43
I cannot change the title in QuickTime file format* Page 43
I cannot play music (Audio Player)
Playing music
There is no sound Page 43
Sound is too low Page 44
Continued on next page
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