Troubleshooting Q&A

5
Sony Personal Entertainment Organizer PEG-TH55 US A-BU7-100-11 (1)
Symptoms Page
My CLIÉ handheld does not activate the right feature when I
tap a button or screen icon
Page 19
I cannot display the menu when I tap (Menu) Page 19
I forgot my password
I forgot my password and my CLIÉ handheld is locked Page 20
I forgot my password and my CLIÉ handheld is not locked Page 20
HotSync
®
problems
I cannot perform a local HotSync
®
operation Page 20
I cannot start the HotSync
®
operation by tapping
(HotSync) on the HotSync screen
Page 22
I cannot cancel the HotSync
®
operation Page 23
It takes a long time to complete the HotSync
®
operation Page 23
Data cannot be synchronized with some applications using the
HotSync
®
operation
Page 23
I cannot back up some data using the HotSync
®
operation Page 25
Palm™ Desktop for CLIÉ does not start or cannot be
selected from the menu
Page 25
CLIE Organizer for PC does not start or cannot be selected
from the menu
Page 25
HotSync Manager does not start. (HotSync) is not
displayed in the task tray (Notification area) at the bottom
right of my computer window
Page 26
I cannot perform a HotSync
®
operation via a wireless LAN Page 26
If you still cannot perform the HotSync
®
operation Page 26
I cannot perform a HotSync
®
operation via a modem Page 27
I cannot perform a IR HotSync
®
operation Page 29
I cannot beam data
Verify the following first Page 30
An error message is displayed indicating insufficient memory
when I receive data/files via beaming
Page 30
Continued on next page
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