Troubleshooting Q&A

4
Sony Personal Entertainment Organizer PEG-TH55 US A-BU7-100-11 (1)
Table of Contents
Symptoms Page
My CLIÉ handheld does not work properly
I cannot turn on my CLIÉ handheld Page 12
The screen is not displayed even though the POWER LED is
on
Page 12
My CLIÉ handheld does not respond Page 13
My CLIÉ handheld keeps turning itself off Page 13
My CLIÉ handheld does not produce any sounds Page 14
The backlight does not turn on when I adjust the brightness
level
Page 14
The LCD display cannot be viewed properly Page 14
Applications do not operate properly after a soft reset is
performed
Page 15
I cannot use the Jog Dial
™
navigator Page 15
Error messages
An error message appears repeatedly Page 15
The message “Invalid process” appears when an application
is started
Page 16
An error message indicating insufficient memory appears Page 16
The HotSync
®
operation does not start and a message appears
on the screen
Page 17
An error message indicating insufficient memory appears
while receiving data/files using the IR port communication
Page 17
I cannot enter text properly
My CLIÉ handheld does not recognize handwritten characters
(when using Graffiti
®
2)
Page 18
My CLIÉ handheld does not recognize handwritten characters
(when using Decuma Input)
Page 18