Troubleshooting Q&A

23
Sony Personal Entertainment Organizer PEG-TH55 US A-BU7-100-11 (1)
Troubleshooting
B You may not be able to stop the HotSync
®
operation by tapping [Cancel] for
over ten seconds after you start the USB HotSync
®
operation. Try again
after a while.
B If you disconnect your CLIÉ handheld and computer during the HotSync
®
operation, the HotSync
®
operation will not perform correctly.
In this case, perform a soft reset.
b
For details, refer to “Basic operations of your CLIÉ
™
handheld: Restarting your
CLIÉ
™
handheld” in the supplied “Read This First (Operating Instructions)”.
B If you cannot stop the HotSync
®
operation even by tapping [Cancel],
perform a soft reset.
b
For details, refer to “Basic operations of your CLIÉ
™
handheld: Restarting your
CLIÉ
™
handheld” in the supplied “Read This First (Operating Instructions)”.
B Depending on the application you are using, it may require time to complete
the HotSync
®
operation because of large data/file sizes.
B Do the user names for CLIE Organizer for PC and Palm™ Desktop for
CLIÉ match the one for your CLIÉ handheld?
In CLIE Organizer for PC and Palm™ Desktop for CLIÉ, select the
user name corresponding to your CLIÉ handheld user name.
B Is the application set not to synchronize files?
Click (HotSync) in the task tray (Notification area) at the bottom right
of your computer window and select [Custom...] from the menu. Check that
the application is set to synchronize files.
I cannot cancel the HotSync
®
operation
It takes a long time to complete the HotSync
®
operation
Data cannot be synchronized with some applications
using the HotSync
®
operation
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