Troubleshooting Q&A

23
I cannot perform a HotSync
®
operation
B Reduce the setting for transmission speed if any problem arises only when
the Speed setting in the Setup/Modem window is set to As fast as
possible or some other specific speed.
B Check that the Speed setting in the Setup/Modem window is
appropriate for your modem.
B Turn off the modem for a while and turn it on before connecting the
modem.
I cannot perform an IR HotSync
®
operation
B Check that the IR port of your computer is enabled.
B An IR HotSync
®
operation is not available if your computer does not have
an IR port.
B Check that the HotSync icon is displayed in the task tray in the bottom
right-hand corner of your computer screen and the HotSync Manager is
running. When the HotSync Manager is running, the shortcut menu should
be displayed by clicking the HotSync icon.
B If you are using Windows 2000 Professional/Windows XP, click the
HotSync icon in the bottom right-hand corner of your computer screen
and check that the Beaming check box is selected.
B If you are using Windows 98 Second Edition/Windows Me, click the
HotSync icon in the bottom right-hand corner of your computer screen
and check that the Local Serial check box is selected.
B If you are using Windows 98 Second Edition/Windows Me, click the
HotSync icon in the bottom right-hand corner of your computer screen
and click the Local tab in the Setup window. Then check that the
simulated port for IR communication is selected in Serial Port.
B Check that Local and IR to a PC/handheld are selected in the HotSync
screen on your CLIÉ handheld.
I cannot perform a HotSync
®
operation via a modem
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