Troubleshooting Q&A

5
Contents of Troubleshooting
Symptoms Page
Your CLIÉ handheld does not operate properly
You cannot turn on your CLIÉ handheld Page 13
The screen is not displayed although the LED indicator is on Page 13
You cannot operate your CLIÉ handheld Page 14
Your CLIÉ handheld turns itself off Page 14
Your CLIÉ handheld does not make any sound Page 14
The backlight does not turn on when you adjust the brightness
level
Page 15
You cannot see the LCD properly Page 15
You cannot operate software or applications properly after
performing a reset
Page 15
You cannot use the Jog Dial™ navigator Page 16
You cannot perform the HotSync
®
operation
Verify the following first Page 16
You cannot cancel the HotSync
®
operation midway Page 18
You cannot synchronize data of some applications when
performing the HotSync
®
operation
Page 18
You cannot back up some data to your computer via the
HotSync
®
operation
Page 19
You cannot start the Palm™ Desktop for CLIÉ software or
select it from the menu
Page 19
HotSync Manager does not start (The HotSync
icon is
not displayed in the Windows task tray on the desktop screen
of your computer)
Page 20
When you perform the HotSync
®
operation, the e-mail
software of your computer starts
Page 20
You cannot perform the HotSync
®
operation via a
modem
Page 20
Continued on next page
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