Troubleshooting Q&A

9
The connection suddenly gets cut Page 39
The number of songs that can be checked out is not enough
(the time to record is not enough)
Page 39
After I connect to the computer, the drive is recognized but
the contents cannot be found
Page 40
Operation during connection becomes unstable Page 40
The error message “Unsafe Removal of Device” is suddenly
displayed on your computer screen
Page 40
Other problems
The CLIÉ handheld does not make any sound Page 41
A “Memory Stick” media cannot be inserted Page 41
A “Memory Stick” media that is used with other devices
cannot be used with my CLIÉ handheld
Page 41
I cannot operate my CLIÉ handheld for a while after a
“Memory Stick” is inserted into the slot
Page 41
About Sound Utility/Sound Converter 2
I cannot transfer audio data to my CLIÉ handheld Page 42
About movies
I cannot use some features with MPEG Movie format files Page 43
I cannot change a title in Movie Player format files Page 43
I cannot connect to the Internet
I cannot connect to the Internet Page 44
I cannot connect to the Internet using a Wireless LAN card Page 44
The message “Modem cannot be found” is displayed Page 44
The message “Incorrect setting” or “Certification is invalid”
is displayed
Page 44
I cannot connect to the Internet after restoring data using the
“Memory Stick Backup” application
Page 44
Symptoms Page
Continued on next page
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