Troubleshooting Q&A

8
Contents of Troubleshooting (continued)
Symptoms Page
I cannot make a backup
I cannot make a backup of certain data on my computer with
a HotSync
®
operation
Page 35
I cannot transfer data
I cannot transfer image files or movie files from my computer
to my CLIÉ handheld
Page 35
Peripheral devices are not recognized
Page 36
I cannot play music (Audio Player)
Playing music
There is no sound Page 36
The sound is too low Page 36
The sound is noisy Page 36
I cannot play music while other applications are running Page 37
The sound becomes distorted Page 37
The sound is coming from only one side Page 37
The names of music files on a “Memory Stick” media are not
displayed when I start the Audio Player application
Page 37
I cannot play the music once I have reached the limit of
playback
Page 37
MP3 files cannot be read or played Page 38
The next track cannot be found Page 38
The sound stops suddenly Page 38
My CLIÉ handheld does not respond to a remote control
operation
Page 38
Connecting to the computer
SonicStage 1.5 does not recognize my CLIÉ handheld even
when it is placed in the cradle
Page 39