Troubleshooting Q&A

Getting Help

Intellisync Lite:

Support information:

http://www.pumatech.com/sonyclie/

For CLIÉ handheld and applications other than the

above mentioned:

Sony offers several support options for your CLIÉ handheld. If you have

questions or trouble, please refer to one of the following for a solution:

■ Read This First (supplied), Handbook (supplied), and

Troubleshooting Q&A (this guide) describe how to use your CLIÉ

handheld.

■ Your Sony CLIÉ handheld Support Website

http://www.sony.com/peg/support/

Provides the latest information on your CLIÉ handheld. On this website,

you will find:

• Frequently Asked Questions (FAQs)

• Online Operating Instructions

• Installation information

• Software updates

• Online knowledge base

■ The Sony e-mail support service answers your questions by

e-mail.

Send your question, and a customer service representative will send you a

reply. You can use the e-mail form at

http://www.sony.com/peg/support/

■ The Sony fax-back service provides you with answers to frequently

asked questions. You can use this automated service to access a list of

available topics and then select the topics that you want to receive. To

contact the Sony fax-back service, call

1-877-760-SONY (7669).