Troubleshooting Q&A

9
Contents of Troubleshooting (continued)
Symptoms Page
After you connect to the computer, the drive is recognized but
the contents cannot be seen
Page 39
Operation during connection is unstable Page 39
The error message “The disk is out” is suddenly displayed on
the screen
Page 39
Other problems
The CLIÉ handheld does not make any sound while working Page 39
The “Memory Stick” media cannot be inserted Page 39
“Memory Stick” media that is used with other devices cannot
be used
Page 40
Even after inserting the “Memory Stick” media operation
does not start for a while
Page 40
About Sound Utility/Sound Converter 2
You cannot transfer audio data to your CLIÉ handheld Page 40
About movies
There are some features that cannot be used in MPEG Movie
format
Page 41
You cannot change the title in Movie Player format Page 41
You cannot connect to the Internet
You cannot connect to the Internet Page 42
“Modem cannot be found” is displayed Page 42
The message “Incorrect setting” or “Certification is invalid”
is displayed
Page 42
You cannot connect to the Internet just after restoring using
the Memory Stick Backup application
Page 43
The contents of websites cannot be displayed
(NetFront)
Images are not displayed Page 43
Continued on next page
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