Troubleshooting Q&A

6
Contents of Troubleshooting (continued)
Symptoms Page
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
Page 21
The HotSync Manager does not start (The HotSync
icon
is not displayed in the bottom right of the computer screen)
Page 21
When you perform a HotSync
®
operation, the mail software
of your computer starts
Page 21
You cannot perform a HotSync
®
operation via modem Page 21
You cannot perform an IR HotSync
®
operation Page 23
If you still cannot perform a HotSync
®
operation Page 24
Error message
An error message is displayed repeatedly Page 26
When an application starts, “Invalid process” is displayed Page 26
The error message for insufficient memory is displayed Page 26
The HotSync
®
operation does not start and the message is
displayed on the screen
Page 27
The error message for insufficient memory is displayed when
you receive data via IR port
Page 27
You cannot input properly
When you tap the button or screen icons, your CLIÉ handheld
activates the wrong feature
Page 28
When you tap the menu icon, the menu is not displayed Page 28
Your CLIÉ handheld does not recognize handwritten
characters
Page 28
How to operate basic applications (PIM)
Your CLIÉ handheld does not show the correct date when you
tap the Today button
Page 29
You cannot find the data you created when opening it in the
application
Page 29