Troubleshooting Q&A

5
Contents of Troubleshooting
Symptoms Page
Your CLIÉ Handheld does not operate properly
You cannot turn on your CLIÉ handheld Page 13
The screen is not displayed though the POWER LED is on Page 13
No response to operations Page 13
Your CLIÉ handheld keeps turning itself off Page 14
Your CLIÉ handheld does not make any sounds Page 14
The backlight does not turn on when you adjust the brightness
level
Page 15
The LCD cannot be viewed properly Page 15
Software or Applications do not operate properly after a soft
reset is performed
Page 15
You cannot use the Jog Dial™ navigator Page 15
About CLIE Launcher
You cannot drag and drop in CLIE Launcher Page 16
You cannot start CLIE Launcher Page 16
The applications stored in a “Memory Stick” media are not
displayed
Page 16
Do the CLIE Launcher groups and the categories of Palm
OS
®
standard screen differ?
Page 17
You cannot perform a HotSync
®
operation
Issues to be verified at first Page 17
You cannot start a HotSync
®
operation when pressing the
HotSync button of the cradle
Page 19
You cannot cancel a HotSync
®
operation midway Page 19
Data cannot be synchronized with some applications when a
HotSync
®
operation is performed
Page 19
You cannot back up some data by a HotSync
®
operation Page 20
Continued on next page
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