PCG-SR27/SR27K SERVICE MANUAL US Model Canadian Model S400 l a i t n Illust : PCG-SR27K e d i f n o C Includes PCG-SR33/SR33K Difference Manuals NOTEBOOK COMPUTER 9-872-215-11
Information in this document is subject to change without notice. Caution Markings for Lithium/Ion Battery - The following or similar texts shall be provided on battery pack of equipment or in both the Sony and VAIO are trademarks of Sony. Intel logo and Intel Inside logo are registered trademarks of Intel Corporation. Pentium MMX operating and the service instructions. is a trademark of Intel Corporation.
TABLE OF CONTENTS Section Title Page CHAPTER 1. REMOVAL 1-1. 1-2. 1-3. 1. 2. 3. 4. 5. 6. 7. Flowchart ......................................................................... 1-1 Main Electrical Parts Location Diagram ......................... 1-1 Removal ........................................................................... 1-2 Keyboard Unit, Parm Assy .............................................. 1-2 Touch pad, Speaker (R), SWX-61 Board ........................ 1-2 HDD .........................
CHAPTER 1. REMOVAL 1-1.
1-3. Removal 1. Keyboard Unit, Parm Assy 0 Keyboard Unit 8 Housing (Parm Rest) Assy 9 3 2 4 6 7 FFC (MBX-34-SWX-55) Claw 5 Clip or the like B A Claw 1 Lock Ace (M2X6) (X7) (Silver) Latch (Key) 2.
3. HDD 7 FPC (HDD) 4 Bracket (B) 6 Bracket (F) 1 Lock Ace (M2X3.5) (Gold) 3 Screw (M3X4) (X2) (Gold) 8 HDD 2 5 Screw (M3X4) (X2) (Gold) 4. Speaker (L), IFX-125 Board 5 IFX-125 7 Lock Ace (M2X3.5) (X2) (Gold) Board 1 Lock Ace (M2X3.
5. Frame Assy, DC Fan, Cooling 7 Lock Ace (M2X3.5) (Gold) qd Lock Ace (M2X3.5) (X4) (Gold) qa Lock Ace (M2X3.5) (Gold) 6 +BTP 2X6 (X2) (Black) qs Escutcheon (LB) 8 Heatsink NT2 qf Cooling (1) q; DC Fan 1 Blind, Screw (X2) qg Bushing (FAN) 9 2 Lock Ace (M2X6) (Silver) 4 Claw 3 +B 2X6 (X2) a 2 +B 2X6 (Gold) b a b 5 Frame Assy 6. Main Board Assy 5 Lock Ace (M2.6X4) (Silver) q; Lock Ace (M2X3.5) (X2) (Gold) 9 Lock Ace (M2X3.
7. MBX-44 Board, IFX-124 Board, DDC-3 Board, V/L Rechargeable Battery Memory Module 9 Nut M2 Order of releasing the SO-DIMM A→C B qd MBX-44 Board C A qa A qs V/L Rechargeable Battery 4 Hex Screw (MBX) (Silver) 3 Insulator IFX-108 q; Hex Screw (MBX) (Silver) 8 Insulator (MBX) 7 DDC-3 Board 5 Lock Ace (M2X2.5 Special Flat) (Silver) 2 IFX-124 Board 6 Insulator DDC-2 1 Lock Ace (M2X2.5 Special Flat) (Silver) 8. CNX-107 Board 4 Dial Assy 1 Lock Ace (M2X3.
. Display Assy 6 3 Lock Ace (M2.6X4) (Silver) 7 Display Assy 4 Lock Ace (M2.6X4) (X2) (Silver) 5 Plate 2 Lock Ace (M2X3.
. LCD Section – Made by TS – 1. Housing (Bezel) Assy 1 Screw Blind (X2) 2 Lock Ace (M2X4) (X2) (Silver) Three Claws 3 Screw Blind (X2) Two Claws 4 Lock Ace (M2X4) (X2) (Silver) 6 Screw Blind 5 Housing (Bezel) Assy 7 Lock Ace (M2X4) (Silver) Two Claws Three Claws 8 Cover (L) 9 Screw Blind q; Lock Ace (M2X4) (Silver) qa Cover (R) 2. Microphone, LCD Assy, Inverter Unit, ANL-24 Board qf LCD Assy qs +B 2.6X2.5 (X2) (Gold) qs +B 2.6X2.5 (X2) (Gold) qh Lock Ace (M2.
CHAPTER 2. SELF DIAGNOSTICS ATTENTION Please confirm “Self Diagnostics” method which will be informed you with distribution of “Self Diagnostics” software.
CHAPTER 3. BLOCK DIAGRAM PCG-SR Series Block Diagram PentiumIII µ DIMM 443ZX-100M CPU core Power Supply LCD 10.4” (2slot) Clock Gen Temp sensor Inverter Internal MIC Cooling FAN PCI bus PIIX4E USB MS CN LCD CN S3 Savage/IX HDD YAMAHA i.LINK YFM754 Snowy Memory Stick PCcard R5C475II PCcard H8 TouchPad BIOS (Onboard) Modem i.
CHAPTER 4.
CHAPTER 5. EXPLODED VIEWS AND PARTS LIST NOTE: • The mechanical parts with no reference number in the exploded views are not supplied. • Items marked “ * ” are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. • When two or more parts are shown in parallel, use the part described first as the main part. The components identified by mark 0 or dotted line with mark 0 are critical for safety. Replace only with part number specified.
5-1. Main Section Ref.No. *1 2 4 5 6 Part No. 4-646-973-02 1-529-660-21 4-644-492-31 4-644-492-51 X-4622-725-2 Description DUCT (L) SPEAKER, (2.0CM) ACE (M2), LOCK ACE (M2), LOCK ESCUTCHEON (LF) ASSY Ref.No. 74 * 75 76 77 78 Part No.
5 39 52 97 47 51 41 5 46 40 G 33 44 B 49 80 56 78 E 45 95 5 F 68 97 H N 66 D 43 88 112 42 M 104 L 84 99 74 I 4 A 55 73 85 79 92 53 57 K 35 34 J 32 B 96 83 89 K 102 5 F 65 19 18 M Included in 9 94 21 75 25 5 118 83 101 H 20 59 4 2 16 C 100 87 64 L 14 S 71 5 105 76 61 93 G 5 77 103 15 15 58 15 J 35 R 29 S 119 60 6 31 63 48 35 109 81 C Included in 57 62 5 29 62 5 82 36 63 5 98 D R 29 I 96 9 22 E 26 1 25 29
5-2. LCD Section – Made by TS – 301 303 301 330 303 O 330 Part No. 4-646-977-01 4-644-492-31 X-4623-481-1 A-8045-747-A 4-646-705-02 Description BLIND (LCD), SCREW ACE (M2), LOCK HOUSING (BEZEL) ASSY LCD ASSY (S) TUBE, TOP 308 309 311 312 314 4-646-703-01 4-639-890-01 4-646-704-02 4-635-923-01 1-542-402-21 KNOB (LATCH) SCREW (+B M2.6X2.
VAIO® Notebook Quick Start PCG-SR27/PCG-SR27K Includes PCG-SR33 Update Notice
Contents 1 Welcome ..........................................................5 Features.......................................................................................... 5 Unpacking Your Notebook.............................................................. 6 Notes on Use .................................................................................. 7 2 Setting Up Your VAIO® Notebook ...............11 Locating Controls and Connectors ...............................................
VAIO® Notebook Quick Start 6 Troubleshooting ........................................... 51 Troubleshooting Your Notebook ...................................................51 Troubleshooting the LCD Screen ..................................................55 Troubleshooting the Mouse and Touchpad ...................................56 Troubleshooting Drives, PC Cards, and Peripheral Devices ..........57 Troubleshooting Software.............................................................
Welcome Congratulations on your purchase of the Sony VAIO® notebook. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing. Features ✍ For a complete description of the specifications of your VAIO Notebook, see “VAIO Notebook Specifications” . ❑ Exceptional performance — Your notebook includes a fast low voltage Mobile Intel® Pentium® III processor 750MHz featuring Intel® SpeedStep™ technology and a V.
VAIO® Notebook Quick Start Unpacking Your Notebook Hardware: Main Unit Power Cord Optical Drive AC Adapter VGA Adapter Documents ❑ VAIO® Notebook Quick Start — Contains information on unpacking and setting up your notebook, the features of your notebook, the applications included with your system, and how to contact software vendors and solve common problems.
Notes on Use Recovery CDs ❑ Application Recovery CD(s) — Enables you to reinstall individual applications if they become corrupted or erased. ❑ Driver Recovery CD(s) — Enables you to reinstall individual device drivers. Use it to restore corrupted or erased device drivers. ❑ System Recovery CD(s) — Enables you to format the C:\ partition of the hard disk drive, then reinstall the operating system and software titles that shipped with your notebook if they become corrupted or are erased.
VAIO® Notebook Quick Start ❑ Lighting — Choose a location where windows and lights do not create glare or reflection on the display. Use indirect lighting to avoid bright spots on the display. You can also purchase accessories for your display that help reduce glare. Proper lighting adds to your comfort and work effectiveness. ❑ Placement of an external display — When using an external display, set the display at a comfortable viewing distance.
Notes on Use ❑ Do not place electronic equipment near your notebook. The notebook’s electromagnetic field may cause a malfunction. ❑ Provide adequate air circulation to prevent internal heat build-up. Do not place your notebook on porous surfaces such as rugs or blankets, or near materials such as curtains or draperies that may block its ventilation slots. Leave a space of at least 8 inches behind the back panel of the notebook.
VAIO® Notebook Quick Start Cleaning Your Notebook ❑ Make sure to disconnect the AC adapter before cleaning the notebook. ❑ Avoid rubbing the LCD screen as this can damage the screen. Use a soft, dry cloth to wipe the LCD screen. ❑ Clean the notebook with a soft cloth lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent, such as alcohol or benzine. Handling the LCD Screen ❑ Do not leave the LCD facing the sun as it can damage the LCD.
Setting Up Your VAIO® Notebook This section describes the controls and connectors on your VAIO Notebook, how to connect your notebook to a power source, and how to start and shut down your notebook Locating Controls and Connectors Front 1 Power Indicator 8 Microphone 2 Battery Indicator 9 LCD Screen 10 Keyboard 11 Touchpad Stick® 3 MG Memory 4 Hard Disk Drive Indicator 5 Num Lock Indicator 12 Power Switch 6 Caps Lock Indicator 13 Left/Right Button 7 Scroll Lock Indicator 14 Spe
VAIO® Notebook Quick Start Back 1 Battery Connector Left 1 DC In Port 2 Air Vent 3 VGA Adapter Port (For Connecting an External Display) 4 5 6 12 USB Port Memory Stick® Media Slot Memory Stick Eject Button
Locating Controls and Connectors Right 1 i Headphone Jack 2 m Microphone/ 3 Jog Dial™ Control 4 PC Card Eject Button 5 PC Card Slot 6 7 Line In Jack i.LINK®* (IEEE1394) S400 Port Modem Jack * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating system, and i.LINK-compatible devices. All products with an i.LINK connection may not communicate with each other.
VAIO® Notebook Quick Start Bottom 1 2 Battery Lock Lever Battery Release Lever Connecting a Power Source You can use either AC power or a rechargeable battery pack as a power source. Using the AC Adapter 1 Plug the cable attached to the AC adapter into the DC In port on the notebook. 2 Plug one end of the power cord into the AC adapter. 3 Plug the other end of the power cord into an AC outlet.
Connecting a Power Source Using Battery Power You can use a battery pack as a source of power. The battery pack that comes with your notebook is not fully charged at the time of purchase. Follow the steps below to insert and charge the battery pack. To Insert the Battery Pack You can insert or remove the battery pack without turning off the notebook when your notebook is connected to the AC adapter. Before inserting or removing a battery pack, close the cover.
VAIO® Notebook Quick Start To Charge the Battery Pack 1 Connect the AC adapter to the notebook. 2 Insert the battery pack. The notebook automatically charges the battery (the battery indicator light flashes in a double-blink pattern as the battery charges). When the battery is 85% full, the battery indicator light turns off. This process takes 5.5 hours if the system is on. To charge the battery completely, continue charging for approximately 3 additional hours.
Connecting a Power Source To Remove the Battery Pack You can insert or remove the battery pack without turning off the notebook when your notebook is connected to the AC adapter. Before inserting or removing a battery pack, close the cover. 1 Turn off the notebook and close the cover. 2 Slide the lock lever to the UNLOCK position. 3 Slide the release lever to the UNLOCK position and slide the battery away from the notebook.
VAIO® Notebook Quick Start Hardware Temperature ❑ The AC adapter or the bottom panel of your notebook may become warm. This is the result of CPU operation and does not indicate a malfunction of the notebook. The actual temperature varies depending on the peripherals and software you are using and the length of time that the unit is in use. ❑ The AC adapter may also become warm when the notebook is off and the battery is charging.
Connecting a Power Source ❑ ❑ ❑ ❑ ❑ ❑ Keep the battery pack in the notebook while it is directly connected to AC power. The battery pack continues to charge while you are using the notebook. If your battery level falls to less than 10%, you should either attach the AC adapter to recharge the battery or shut down your notebook and insert a fullycharged battery. You can extend battery life by changing the power management modes in the Power Panel utility.
VAIO® Notebook Quick Start Starting Your Notebook 1 Slide the LCD lock lever in the direction of the arrow, and lift the cover. Opening Notebook LCD Lock Lever Power Switch 2 Slide the power switch to the right until the green power indicator turns on. ✍ If you hold the power button in the On position for more than four seconds, the notebook turns off.
Registering Your Notebook Registering Your Notebook Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your notebook: ❑ Sony Customer Support — Talk to a Support Representative to troubleshoot problems you may be having with your notebook. ❑ Limited Warranty — Protect your investment. See the Warranty Card for more details.
VAIO® Notebook Quick Start Shutting Down Your Notebook To avoid potential loss of data, follow these steps to shut down your notebook. 1 Click the Start button on the Windows® taskbar. 2 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box. 3 From the drop-down list, select Shut Down. 4 Click OK. ✍ Respond to any prompts warning you to save documents. 5 Wait for your notebook to turn off automatically.
Power Saving Modes When you use a battery as the source of power for your notebook, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your notebook has two distinct power saving modes: Standby and Hibernate.
VAIO® Notebook Quick Start Hibernate Mode The state of the system is saved on the hard drive and power is turned off. The power indicator light is off in this mode. To activate Hibernate mode To activate Hibernate mode, press the key combination Fn+F12. ✍ (Windows 2000 Professional) the “Save to Disk Manager” message appears, then the notebook enters Hibernate mode. ✍ Do not move the notebook until its power indicator light turns off.
Power Saving Modes Notes on Using Power Management ❑ If you find that an application exhibits unexpected behavior (such as reduced video quality) after returning from a power saving mode, you should close that application before your notebook enters a power saving mode. ❑ For maximum audio and video performance, use PowerPanel to select either the AC Power Profile or the Power Management Off profile.
VAIO® Notebook Quick Start 26
About the Software on Your Notebook Your VAIO notebook is ready to help you work, play, learn, and communicate as soon as you turn it on. This section provides you the following: ❑ An overview of the various software that come with your notebook and the activities you can perform with your software ❑ Details on your Sony application, driver, and system recovery CDs ❑ Software support information Overview Adobe Acrobat Reader® Adobe Systems, Inc.
VAIO® Notebook Quick Start ArcSoft® PhotoPrinter™ 2000 Pro (Windows Me only) ArcSoft, Inc. ArcSoft PhotoPrinter 2000 Pro is an easy-to-use, advanced printing program that lets you quickly lay out multiple images in multiple sizes on a single sheet of paper. PhotoPrinter Pro offers a wide selection of templates including landscape, portrait, free style, mixed sizes, custom templates and more.
Overview Media Bar™ DVD Player Sony Electronics Inc. Media Bar DVD Player is your ideal, high quality solution for DVD video playback. You can rewind or fast-forward scenes from the DVD Player monitor as you would with any ordinary DVD player, to easily find the scene you want to view. Typical DVD playback features are available such as multiple angles, audio language tracks and sub-titles.
VAIO® Notebook Quick Start OpenMG™ Jukebox Sony Electronics Inc. OpenMG Jukebox software enables you to import digital audio files by downloading audio files from Electronic Music Distribution (EMD) services over digital networks, such as the Internet. You can record audio CDs onto your hard drive in a variety of formats. PictureGear™ Sony Electronics Inc. This image management software displays images from your hard drive, a Sony Digital Still Camera, or a Sony Mavica® Camera.
Overview Smart Connect (Windows 2000 only) Sony Electronics Inc. Smart Connect allows you to use an i.LINK® cable (optional) to connect your VAIO computer to another VAIO computer that supports Smart Connect. You can then use one computer to copy, delete, and edit files on the other computer. You can also print from a printer attached to either computer. VAIO Action Setup Sony Electronics Inc. VAIO Action Setup manages the settings for your notebook's Jog Dial functions and i.LINK interface.
VAIO® Notebook Quick Start Application, Driver, and System Recovery CDs Your notebook comes with the following application, driver, and system recovery CDs. (To use your recovery CDs, see “Using the Application Recovery CD(s)” .) Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications. Use it to restore corrupted or accidentally erased files. Driver Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual device drivers.
Application, Driver, and System Recovery CDs To use the Application Recovery CD(s) 1 Turn on your notebook. If your notebook is already on, close all applications. 2 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical drive. The Application Recovery utility loads automatically. 3 When the Application Recovery menu appears, select the icon for the application you want to restore then follow the on-screen instructions to complete the recovery process.
VAIO® Notebook Quick Start Using the System Recovery CD(s) You can use the System Recovery CD(s) to reinstall the operating system and software titles that shipped with your notebook if they become corrupted or erased. You may not need to reinstall the entire contents of your hard drive. If you experience a problem with your notebook, reinstalling an individual device driver or software title may correct the problem.
Application, Driver, and System Recovery CDs If your notebook does not start from the Recovery CD 1 Press the power button and hold it for more than four seconds to turn off the notebook. 2 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. 3 Press the arrow keys to select the Exit menu. 4 Press the arrow keys to select “Get Default Values” then press the Enter key. The message “Load default configuration now?” appears.
VAIO® Notebook Quick Start Software Support Information Acrobat® Reader, Adobe Photoshop Elements, (Adobe Systems, Inc.) Web site http://www.adobe.com/ phone 206-628-2746 (fee-based support) fax 206-628-5737 e-mail techdocs@adobe.com hours M-F, 6 AM-5 PM PT America Online® (America Online, Inc.) Web site http://www.aol.com phone 800-827-3338 hours 7 days a week, 24 hours a day CompuServe® 2000 (CompuServe Interactive Services, Inc.) Web site http://www.compuserve.
Software Support Information PhotoPrinter™ 2000 Pro (ArcSoft, Inc.) Web site(s) http://www.arcsoft.com http://www.photoisland.com phone 510-440-9901 fax 510-440-1270 e-mail techsupport@arcsoft.com hours M-F, 8:30 AM-5:30 PM PT Quicken® 2001 Basic(Intuit Inc.) Web site http://www.intuit.com/support phone 1-900-555-4932 ( Live Phone Support and is $1.95 per minute.) 1800-644-3193 (Automated telephone support.
VAIO® Notebook Quick Start 38
Getting Help Sony provides several support options for your VAIO Notebook. If you have questions about your notebook or the preinstalled software, refer to the following sources for answers, in the order listed: 1 VAIO® Notebook User Guide This is the online User Guide you are currently utilizing; it contains information on product specifications and on how to get the most from your notebook, find help, customize your notebook, and solve common problems.
VAIO® Notebook Quick Start VAIO Support Agent VAIO Support Agent helps you repair your own software problems without the assistance of a support analyst. VAIO Support Agent's advanced diagnostic technology identifies and tracks characteristics of your software applications and basic network settings. These diagnostics protect and store information in a retrievable format that enables you to restore your software to a previous working state.
VAIO Support Agent To use the Quick Fix Wizard, follow these steps: 1 From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window appears. 2 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics” dialog box appears. 3 Select the “Diagnose and fix my software” option. 4 Select the software you wish to repair from the drop-down list.
VAIO® Notebook Quick Start Using Common Solutions Common Solutions offers automated, One-Click Fixes to repair common software problems. These solutions can integrate information such as knowledge base articles and Frequently Asked Questions (FAQs). You can run One-Click Fixes directly from VAIO Support Agent or from a Web browser. 1 Click the Common Solutions button. The Common Solutions dialog box appears. 2 Double-click on the desired category to expand and view available SupportActions.
VAIO Support Agent Common Solutions dialog box (2nd level) 4 Select the appropriate SupportAction from the list. 5 Click Run or double-click the desired SupportAction. The available SupportActions are shown in bold type. ✍ You cannot undo One-Click Fixes.
VAIO® Notebook Quick Start Using Support Central The Support Central feature uses Internet resources to help you fix your software. Support Central searches the Internet for answers to your questions, additional information from knowledge base systems, and the latest software updates for your protected software. Support Central also lets you contact live support agents for additional help. 1 Connect to the Internet. 2 From the VAIO Support Agent main window, click Support Central.
VAIO Support Agent ✍ Support Central retains your registration information, so you are only required to register once. If you log on to your notebook with a different user name or have recovered your system using the System Recovery CDs, Support Central may require you to register again.
VAIO® Notebook Quick Start Support Central: Current Issues page When you log on to Support Central, the Current Issues page displays, enabling you to continue working on your open issues or to close them if you are finished. Support Central has a tracking feature that stores your current issues, enabling you to return and work on them later.
VAIO Support Agent If you log on to Support Central with a new issue, or if you do not have any open issues, the Support Wizard appears. You can begin searching on the new issues. ✍ You must be connected to the Internet to use Support Central. About Automatic Updates The VAIO Support Agent is dormant as a background process. Every 24 hours, the Agent self-activates to contact the Sony Support Server to check for new updates or fixes needed for your system.
VAIO® Notebook Quick Start You can choose from four response options: ❑ Give the Agent your permission to contact the Sony Support Server for any updates or fixes that are available specifically for your notebook. The Agent continues to prompt you for your permission to retrieve updates. ❑ Give the Agent your permission to contact the Sony Support Server for any updates or fixes that are available specifically for your notebook. The Agent automatically retrieves updates without further prompting.
VAIO Support Agent VAIO Support Agent Properties To control the VAIO Support Agent automatic update feature, follow these steps: 1 In the VAIO Support Agent main screen, select Tools, then select Properties. The VAIO Support Agent Properties dialog box appears. 2 Select one of three options to customize the automatic update feature. 3 Click OK.
VAIO® Notebook Quick Start 50
Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Since many problems have simple solutions, try these suggestions before you contact Sony PC Support (http://www.sony.com/pcsupport). Troubleshooting Your Notebook (Windows Me only) When starting your notebook for the first time, the VAIO InitManager dialog box will appear. Please select “OK” to begin initial setup.
VAIO® Notebook Quick Start My notebook starts, but my system doesn’t start properly. ❑ When the internal backup battery is low on power, it may not start your system properly. The message “Press to resume, to setup” appears at the bottom of the screen. Follow these steps: 1 Press F2. The BIOS Setup menu appears. 2 Set the date (month/day/year). Press Enter. 3 Press to select System Time, then set the time (hour: minute: second). Press Enter.
Troubleshooting Your Notebook 7 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load default configuration now?” appears. 8 Select Yes, then press Enter. 9 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The message “Save configuration changes and exit now?” appears. 10 Select Yes, then press Enter. The notebook restarts.
VAIO® Notebook Quick Start My notebook does not enter the power saving mode I selected. (Windows Me only) To enable your notebook to enter the power saving mode you select, proceed as follows: 1 Click Start, point to Program, point to Accessories, point to System Tools, then click System Information. The Help and Support window appears. 2 Click System Configuration Utility under the Tools menu.
Troubleshooting the LCD Screen The sound of my notebook’s fan is too loud. Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet. This setting slows down the CPU speed. See PowerPanel Help for more information. Troubleshooting the LCD Screen My LCD screen is blank. ❑ Verify that the notebook is plugged into a power source and that it is turned on. ❑ Verify that the power indicator on the notebook is on.
VAIO® Notebook Quick Start Troubleshooting the Mouse and Touchpad My mouse does not work. ❑ If you are using an external mouse, verify that the mouse is plugged into the mouse connector. See “Connecting a Universal Serial Bus (USB) Device” for details. ❑ If you are using an optional Sony USB mouse PCGA-UMS1 series, verify that the mouse is plugged into the USB connector, and restart your notebook. My touchpad does not work properly.
Troubleshooting Drives, PC Cards, and Peripheral Devices Troubleshooting Drives, PC Cards, and Peripheral Devices My (optional) floppy disk drive can not write to a floppy disk. ❑ If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected. ❑ Verify that the floppy disk is properly inserted into the floppy disk drive. My (optional) floppy disk drive icon doesn’t appear even though it is connected.
VAIO® Notebook Quick Start ❑ Click Start, point to Settings, point to Control panel, then double-click System. The System Properties dialog box appears. ❑ Click the Device Manager tab. ❑ Verify that the correct drivers are installed properly. ❑ Do not use adhesive labels to identify the CD. The label may come off while the disc is in use in the optical drive and cause the drive to malfunction. ❑ Moisture condensation may have occurred.
Troubleshooting Software My PC card does not work. ❑ Make sure the PC card is compatible with Microsoft® Windows®. ❑ Use the Sony Notebook Setup utility to disable devices you are not currently using. ❑ If you are using two PC cards, use the Sony Notebook Setup utility to disable the devices you are not currently using. Troubleshooting Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support.
VAIO® Notebook Quick Start Troubleshooting the Modem My modem does not work. ❑ Verify that the phone line is plugged into the line jack. See “Using a Phone Line” for details. ❑ Verify that the phone line is working properly by plugging the line in an ordinary phone and listening for a dial tone. ❑ Verify that the phone number the program is dialing is correct. ❑ Verify that the software you are using is compatible with the notebook’s modem. (All preinstalled Sony programs are compatible.
Troubleshooting Audio Troubleshooting Audio My speakers have no sound. ❑ If the built-in speakers are turned off, press Fn+F3 or use the Jog Dial control to turn on the speakers. If the speaker volume is turned to the minimum, press Fn+F4, then press ‹ ❑ or ➜ to increase the volume or you can use the Jog Dial control to control the volume. ❑ If nothing is displayed when you press Fn+F3 or Fn+F4, proceed as follows: 1 Click Start, point to Settings, point to Control panel, then double-click System.
VAIO® Notebook Quick Start Troubleshooting the Printer I cannot print. ❑ The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port mode is set to ECP, change it to bi-directional. If the printer port mode is set to bi-directional, change it to ECP. See “Displaying the Sony Notebook Setup Screen” for details on using Sony Notebook Setup.
Index A AC adapter 14, 17 AC power 14 air circulation 9 Application Recovery CD 32 B Batteries 18 battery pack 15, 18 charging 16 connector 12 indicator lights 11, 16 inserting 15 loading 15 power status 16 rechargeable 14 removing 17 battery power 14 brightness adjusting 20 built-in speaker 11 buttons Start 22 C charge status indicator light 16 charging battery pack 16 choosing power source 14 Cleaning Your Notebook 10 cleaning computer 9 computer 39 cleaning 9 condensation 10 setting up 11 starting 20
VAIO® Notebook Quick Start indicator lights battery 11, 16 charge status 16 hard drive 11 power 11 Scroll Lock 11 inserting battery pack 15 interference 9 internal speaker See speakers K keyboard 11 L LCD 10 lock lever 20 troubleshooting 55 lever LCD 20 Liquid Crystal Display screen See LCD loading battery pack 15 M maintenance 8 Memory Stick card slot 12 microphone 11 troubleshooting 61 microphone connector 13 modem troubleshooting 60 moisture condensation 10 mouse troubleshooting 56 P PC card trouble
Index U Using Batteries 18 V VAIO Support Agent 40 ventilation 9 W Windows 53 Start button 22 taskbar 22 65
VAIO® Notebook Update Notice VAIO® Notebook Update Notice PCG-SR33 PCG-SR33 The following information details the changes for the PCG-SR33 VAIO® Notebook and, where applicable, replaces the information provided in the Quick Start, Legal/ Safety Information, and any other supplied documentation.
Reproduction in whole or in part without permission is prohibited. All rights reserved. Sony, VAIO, and the VAIO logo are trademarks of Sony. All other trademarks are trademarks of their respective owners. http://www.sony.com/vaio Printed in USA © 2001 Sony Electronics Inc.
PCG-SR33 SERVICE MANUAL US Model Canadian Model Lineup : PCG-SR33 l a i t n Basic performances of PCG-SR33 are the same as those of PCG-SR27. Therefore, this manual describes the differences from PCG-SR27. Refer to the following manual that is already issued for repair and inspection.
PCG-SR33 (UC) List of PCG-SR Series (As of July, 2001) Model Name Service Manual Part No. PCG-SR5K/SR7K 9-872-095-11 PCG-SR17/SR17K 9-872-134-11 PCG-SR27/SR27K 9-872-215-11 PCG-SR33 9-872-239-11 : Additional Models This manual and the constituent data may not be replicated, copied nor reprinted in whole or in part without prior written authorization of Sony Corporation.
PCG-SR33K SERVICE MANUAL For American Area US Model Canadian Model Ver 1-2001J All the supplementary information are attached at the end of data files. Update List Lineup : PCG-SR33K l a i t Basic performances of PCG-SR33K are the same as those of PCG-SR27K. Therefore, this manual describes the differences from PCG-SR27K. Refer to the following manual that is already issued for repair and inspection.
PCG-SR33K (AM) List of PCG-SR Series (As of October, 2001) Model Name Service Manual Part No. PCG-SR5K/SR7K 9-872-095-11 PCG-SR17/SR17K 9-872-134-11 PCG-SR27/SR27K 9-872-215-11 PCG-SR33 9-872-239-11 PCG-SR33K 9-872-297-01 : Additional Models This manual and the constituent data may not be replicated, copied nor reprinted in whole or in part without prior written authorization of Sony Corporation.
PCG-SR27/SR27K (UC) List of PCG-SR Series (As of June, 2001) Model Name Service Manual Part No. PCG-SR5K/SR7K 9-872-095-11 PCG-SR17/SR17K 9-872-134-11 PCG-SR27/SR27K 9-872-215-11 : Additional Models This manual and the constituent data may not be replicated, copied nor reprinted in whole or in part without prior written authorization of Sony Corporation.
Revision History Suffix Ver. Date -01 Ver. 1 2001.10.15 Contents QM No.
