User Guide

14
GB
Technical Support
● For Customer in Europe
(Sony UK Limited):
Monday to Friday
United Kingdom
8:00 a.m.- 6:00 p.m. GMT
Continental Europe
8:00 a.m.- 6:00 p.m. CET
• Toll free:
Austria 0179-567-237
Belgium 027-106-218
Denmark 38-322-816
Finland 0969-379-506
France 0155-698-144
Germany 0695-098-5217
Ireland 014-073-384
Italy 0269-682-545
Luxembourg 3420-808-127
Netherlands 0202-036-738
Norway 23-162-663
Portugal 214-154-378
Spain 914-534-232
Sweden 0858-536-711
Switzerland 016-545-444
United Kingdom 0207-365-7871
• E-mail:
[e-mail]
● For Customer in Australia
(Sony Australia Limited):
Monday to Friday
9:00 a.m.-6:00 p.m. EST
• Toll free: (Aust) 1300-13-7669
(NZ) 09-488-6188
• International: [phone]
Web site:
http://www.sony.com.au
E-mail:
[e-mail]
Please consult the above sources before
calling with questions about using
MSFD-20U, or with technical questions
about the drive or the supplied software.
If using telephone or e-mail support,
please have the following information
available:
• Model number: MSFD-20U
• Serial number
• Date and place of purchase
• Computer maker and model number
• Computer specifications
(CPU speed, memory size, OS
version, etc.)
Local technical support is
available only in the following
sales regions:
● For Customer in the USA
(Sony Electronics Inc):
Monday to Saturday
8:00 a.m.- 8:00 p.m. CT
• Toll free: 1-800-588-3847
• Free telephone support is offered for
90 days from your first call.
USA Technical Support only: Web
based technical support is free of
charge and is available 24 hours a
day, 7 days a week.
Web site:
http://sony.storagesupport.com/