User Manual

Troubleshooting

If you run into any problems using your camcorder, follow the flow chart below.

• Power sources/LCD screen/Wireless Remote Commander (p. 93)

• Memory cards (p. 94)

• Recording (p. 95)

• Playback (p. 97)

• Connecting to TV (p. 98)

• Copying/Editing/Connecting to other devices (p. 98)

• Connecting to a computer (p. 99)

The power does not turn on or abruptly turns off.

• Attach a charged battery pack to the camcorder (p. 19).

• Use the AC Adaptor to connect the camcorder to a wall outlet (wall socket) (p. 19).

The camcorder does not operate even when the power is set to on.

• Disconnect the power source (battery or AC Adaptor), then reconnect it after about 1 minute.

• Select (OTHERS) t INITIALIZE.

The camcorder gets warm.

• Camera body may get warm with use – this is normal.

The remaining battery indicator does not indicate the correct figure.

• Ambient temperature is too high or too low, or the battery pack has not been charged enough.

This is not a malfunction.

• Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace

with a new battery (p. 19, 108).

• The indicated figure may not be correct in certain circumstances. For example, when you

open or close the LCD screen, it takes about 1 minute to display the correct remaining

battery.

1 Check your camcorder, referring to the items on pages 93 to 99.

2 Disconnect the power source, reconnect the power source after about 1 minute and turn

on your camcorder.

3 Select (OTHERS) t INITIALIZE.

This operation will reset the date, time and area settings.

4 Consult your Sony dealer or local authorized Sony service facility.

Power sources/LCD screen/Wireless Remote Commander

Continued ,