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Troubleshooting
If you experience any of the following difficulties while using the system, use this
troubleshooting guide to help remedy the problem before requesting repairs. Should any
problem persist, consult your nearest Sony dealer.
The power does not turn on.
Check that the AC power cord (mains lead) is connected securely.
The system does not work normally.
Disconnect the AC power cord (mains lead) from the wall outlet (mains), then reconnect after
several minutes.
The system is turned off automatically.
The auto standby function is working. Set [A. STBY] in [SYSTEM]
to [OFF]
No TV sound is output from the system.
Repeatedly press the INPUT button on the remote control to display [TV] on the display (refer to
the supplied Startup Guide
Turn on the TV first, then the system. Set the speakers setting of the TV (BRAVIA) to Audio
System.
Check the connection of the HDMI cable, optical digital cable, or audio cable that is connected
to the system and the TV . Increase the volume on the TV or cancel muting.
When a TV compatible with the Audio Return Channel (ARC) technology is connected with an
HDMI cable, make sure the cable is connected to the HDMI input (ARC) terminal of the TV. If
sound is still not output or is dropped, connect the supplied optical digital cable and set [ARC] to
[OFF] in the menu
If the TV is not compatible with the Audio Return Channel (ARC) technology, connect the optical
digital cable. TV sound is not output via an HDMI connection
.
If no sound is output from an optical digital output jack or the TV does not have an optical digital
output jack, connect the cable box or satellite box directly to the DIGITAL IN (TV) jack of the
system.The sound is output from both the system and the TV.
Turn off the sound of the TV.The TV sound from this system lags behind the image.
If [SYNC] is set to [ON], set it to [OFF]
.
When you are watching movies, you may hear the sound with a slight





