User's Guide / Troubleshooting
Table Of Contents
- IMPORTANT SAFEGUARDS
- Read this first
- Notes on using your camera
- Before your operation
- Using the shooting functions
- Using the viewing functions
- Using the menu
- Using your computer
- Enjoying your computer
- Connecting the camera and your computer
- Copying images to your computer
- Image file storage destinations and file names
- Copying images stored on a computer to amemory card and viewing the images
- Using the software (supplied)
- Installing the software
- Using the “Picture Motion Browser”
- Using the “Image Data Converter SR”
- Using the “Image Data Lightbox SR”
- Using the “Remote Camera Control”
- Printing images
- Troubleshooting
- Others
- Index
153
Troubleshooting
You do not know if the OS of your computer is compatible with the camera.
• Check “Recommended computer environment” (pages 128, 135).
Your computer does not recognize your camera.
• Turn on the camera.
• When the battery level is low, install the charged battery pack (t step 1 in “Read This
First”), or use the AC Adaptor/charger (not supplied) (page 165).
• Use the USB cable (supplied) (page 129).
• Disconnect the USB cable, and connect it again firmly.
• Set [USB connection] to [Mass Storage] (page 124).
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
jacks of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other
device (page 129).
You cannot copy images.
• When you are copying images from the camera to your computer, if you open the memory
card cover, the copy is canceled. Do not open the memory card cover during copying.
• Make the USB connection by properly connecting the camera with your computer (page 129).
• Follow the designated copy procedure for your OS (pages 130, 131).
• When you shoot images with a memory card formatted by a computer, you may not be able to
copy the images to a computer. Shoot using a memory card formatted by your camera
(page 115).
The image cannot be played back on a computer.
• If you are using “Picture Motion Browser”, refer to the “Picture Motion Browser Guide”.
• Consult the computer or software manufacturer.
After making a USB connection, “Picture Motion Browser” does not start
automatically.
• Make the USB connection after the computer is turned on (page 129).
You do not know how to operate the software (supplied).
• See the help or the guide of each software.
Computers