User's Guide / Troubleshooting

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The following environment is
recommended for a computer connected to
the camera to import images.
x Windows
OS (pre-installed): Microsoft Windows
2000 Professional SP4/ Windows XP*
SP2/Windows Vista*
• Operation is not assured in an environment
based on an upgrade of the operating
systems described above or in a multi-boot
environment.
* 64-bit editions and Starter (Edition) are not
supported.
USB jack: Provided as standard
x Macintosh
OS (pre-installed): Mac OS X (v10.1.3 or
later)
USB jack: Provided as standard
Notes on connecting your camera to a
computer
• Operations are not guaranteed for all the
recommended computer environments
mentioned above.
• If you connect two or more USB devices to a
single computer at the same time, some devices,
including your camera, may not operate,
depending on the types of USB devices you are
using.
• Operations are not guaranteed when using a
USB hub or an extension cable.
• Connecting your camera using a USB interface
that is compatible with Hi-Speed USB (USB 2.0
compliant) allows advanced transfer (high speed
transfer) as this camera is compatible with Hi-
Speed USB (USB 2.0 compliant).
• Check that [USB connection] in the Setup
menu is set to [Mass Storage].
• When your computer resumes from a suspend or
sleep mode, communication between your
camera and your computer may not recover at
the same time.
Recommended computer
environment