Help Guide (Printable PDF)

Troubleshooting 11............................................................................................................................
Troubleshooting 166....................................................................................................................
Battery pack and power 12....................................................................................................
You cannot insert the battery pack into the product. 167.................................................
You cannot turn on the product. 167...............................................................................
The power turns off suddenly. 167..................................................................................
The remaining battery level indicator shows an incorrect level. 168................................
The charge lamp on the product flashes when charging the battery
pack. 168.........................................................................................................................
The battery pack has not been charged even if the charge lamp on
the product has turned off. 168........................................................................................
The battery pack is not charged. 169..............................................................................
Shooting still images/movies 12............................................................................................
You cannot record images. 169.......................................................................................
Recording takes a long time. 169....................................................................................
The image is out of focus. 169.........................................................................................
Zoom does not work. 170................................................................................................
The flash does not work. 170...........................................................................................
Fuzzy white circular spots appear on images shot using the flash. 170..........................
The close-up shoot function (Macro) does not work. 171................................................
The recording date and time are not displayed on the screen. 171.................................
The date and time are recorded incorrectly. 171.............................................................
The aperture value and/or shutter speed flashes. 172....................................................
The image colors are not correct. 172.............................................................................
Noise appears in the image when you view the screen in a dark place. 172..................
Dark shadow appears on the image. 172........................................................................
The eyes of the subject come out red. 173......................................................................
Dots appear and remain on the screen. 173....................................................................
You cannot shoot images continuously. 173...................................................................
The image is not clear in the viewfinder. 173...................................................................
The image is blurred. 173................................................................................................
The flash takes too long to recharge. 174.......................................................................
Viewing images 13.................................................................................................................
Images cannot be played back. 174................................................................................
The date and time are not displayed. 174.......................................................................
The image cannot be deleted. 175..................................................................................
The image was deleted by mistake. 175..........................................................................
GPS 13..................................................................................................................................
The product is not receiving a GPS signal. (DSC-HX400V) 175.....................................
There is an excessive error in location information. (DSC-HX400V) 175........................
TOC-7