Help Guide

The image and sound are interrupted by noise when
viewing a movie on a computer.
You are playing back the movie directly from the memory card. Import the
movie to your computer using PlayMemories Home and play it back.
[334] Troubleshooting Troubleshooting Computers
Images exported from a computer cannot be viewed on
this product.
Use PlayMemories Home to copy images that are stored on a computer onto a
memory card inserted into this product and view them on this product.
[335] Troubleshooting Troubleshooting Memory cards
Formatted the memory card by mistake.
All the data on the memory card is deleted by formatting. You cannot restore
the data.
[336] Troubleshooting Troubleshooting Printing
You cannot print images.
RAW images cannot be printed. To print RAW images, first convert them to
JPEG images using Image Data Converter.
[337] Troubleshooting Troubleshooting Printing