Help Guide

You are playing back the movie directly from the memory card. Import the movie to your
computer using PlayMemories Home and play it back.
[275] Troubleshooting Troubleshooting Computers
Images exported from a computer cannot be viewed on
this product.
Use PlayMemories Home to copy images that are stored on a computer onto a memory
card inserted into this product and view them on this product.
[276] Troubleshooting Troubleshooting Memory cards
Formatted the memory card by mistake.
All the data on the memory card is deleted by formatting. You cannot restore the data.
[277] Troubleshooting Troubleshooting Printing
You cannot print images.
RAW images cannot be printed. To print RAW images, first convert them to JPEG images
using “Image Data Converter.”
[278] Troubleshooting Troubleshooting Printing
The color of the image is strange.
When you print the images recorded in Adobe RGB mode using sRGB printers that are
not compatible with Adobe RGB (DCF2.0/Exif2.21), the images are printed at a lower
saturation.