User Guide

202
Appendix/Index
By sharing screens of your terminal with NTT
DOCOMO, you can receive technical support
to make settings (in Japanese only).
This service is not available when your
docomo nano UIM card is not inserted, during
international roaming, or in Airplane mode.
Anshin Enkaku Support is a service requiring
subscription.
Some operations and settings are not
supported.
For details on Anshin Enkaku Support, refer to
NTT DOCOMO website.
1
Call
あんしん遠隔サポートセンター
(Anshin Enkaku support center).
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m.,
open all year round
To make a call to the Anshin Enkaku
support center from the terminal, from
the Home screen,
u
[
遠隔サポート
(Enkaku support)]
u
[
この
スマートフォンから発信する
(Make a call
from this smartphone)]
u
Tap .
2
From the Home screen,
u
[
遠隔サ
ポート
(Enkaku support)].
When you use for the first time, agree to
"
ソフトウェア使用許諾書
(License
Agreement)".
3
[
遠隔サポートの接続画面に進む
(Go to
Enkaku support connection
screen)]
u
[
同意する
(Agree)].
4
Enter connection number notified
by DOCOMO.
5
Enkaku support starts when you
are connected.
あんしん遠隔サポート
(Anshin
Enkaku Support)