User's Manual

Table Of Contents
non-internal memory. For more information, see
Backing up and restoring content
on
page 119.
Your device may fail to restart if the battery level is low. Connect your device to a charger and
try restarting again.
To force your device to restart
1
Press and hold down the power key .
2
In the menu that opens, tap Restart, then tap OK to confirm. The device
restarts automatically.
To force the device to shut down
1
Detach the cover for the micro SIM card holder.
2
Using the tip of a pen or a similar object, press and hold down the OFF button.
3
After your device emits a series of quick vibrations, release the OFF button.
The device turns off automatically.
Do not use overly sharp objects that could damage the OFF button.
To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset procedure
is underway.
1
Before you start, make sure to back up any important data that is saved on the
internal memory of your device to a memory card or other non-internal
memory.
2
From your Home screen, tap .
3
Find and tap Settings > Backup & reset > Factory data reset.
4
To delete information such as music and pictures from your internal storage,
mark the relevant checkbox.
5
Tap Reset phone.
6
If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
7
To confirm, tap Erase everything.
If you forget your screen unlock password, PIN or pattern in step 6, you can use the device
repair feature in
PC Companion
or
Sony Bridge for Mac
to erase the security layer. By running
the repair feature, you are reinstalling software for your device and you may lose some
personal data in the process.
Recycling your device
Got an old device lying around the house? Why not recycle it? By doing so, you will
help us reuse its materials and components, and you’ll protect the environment, too!
Find out more about the recycling options in your region at
www.sonymobile.com/recycle
.
122
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