User's Guide

date of purchase and serial number**, is presented with the
Product to be repaired or replaced. Sony reserves the right to
refuse warranty service if this information has been removed or
changed after the original purchase of the Product from the
dealer.
2.
If Sony repairs or replaces the Product, the repair for the defect
concerned, or the replaced Product shall be warranted for the
remaining time of the original warranty period or for ninety (90)
days from the date of repair, whichever is longer. Repair or
replacement may involve the use of functionally equivalent
reconditioned units. Replaced parts or components will become
the property of Sony.
3.
This warranty does not cover any failure of the Product due to
normal wear and tear, or due to misuse, including but not limited
to use in other than the normal and customary manner, in
accordance with the Sony instructions for use and maintenance
of the Product. Nor does this warranty cover any failure of the
Product due to accident, software or hardware modification or
adjustment, acts of God or damage resulting from liquid.
A rechargeable battery can be charged and discharged more
than a hundred times. However, it will eventually wear out – this is
not a defect and corresponds to normal wear and tear. When the
talk-time or standby time is noticeably shorter, it is time to replace
the battery. Sony recommends that you use only batteries and
chargers approved by Sony.
Minor variations in display brightness and colour may occur
between phones. There may be tiny bright or dark dots on the
display. It occurs when individual dots have malfunctioned and
can not be adjusted. Two defective pixels are deemed
acceptable.
Minor variations in camera image appearance may occur
between phones. This is nothing uncommon and is not regarded
as a defective camera module.
4.
Since the cellular system on which the Product is to operate is
provided by a carrier independent from Sony, Sony will not be
responsible for the operation, availability, coverage, services or
range of that system.
5.
This warranty does not cover Product failures caused by
installations, modifications, or repair or opening of the Product
performed by a non-Sony authorised person.
12
6.
The warranty does not cover Product failures which have been
caused by use of accessories or other peripheral devices which
are not Sony branded original accessories intended for use with
the Product.
Sony disclaims any and all warranties, whether express or
implied, for failures caused to the Product or peripheral devices
as a result of viruses, trojan horses, spyware, or other malicious
software. Sony strongly recommends that you install appropriate
virus protection software on your Product and any peripheral
devices connected to it, as available, and update it regularly, to
better protect your device. It is understood, however, that such
software will never fully protect your Product or its peripheral
devices and Sony disclaims all warranties, whether express or
implied, in case of failure by such antivirus software to fulfil its
intended purpose.
7.
Tampering with any of the seals on the Product will void the
warranty.
8.
THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN
OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL
SONY OR ITS LICENSORS BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO LOST PROFITS OR
COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES
CAN BE DISCLAIMED BY LAW.
Some countries/states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may
not apply to you.
The warranty provided does not affect the consumer’s statutory
rights under applicable legislation in force, nor the consumer’s
rights against the dealer arising from their sales / purchase
contract.
*Geographical scope of the warranty
If you have purchased your Product in a country member of the
European Economic Area (EEA) or in Switzerland or the Republic of
13
Turkey, and such Product was intended for sale in the EEA or in
Switzerland or in Turkey, you can have your Product serviced in any
EEA country or in Switzerland or in Turkey, under the warranty
conditions prevailing in the country in which you require servicing,
provided that an identical Product is sold in such country by an
authorised Sony distributor. To find out if your Product is sold in the
country you are in, please call the local Sony Contact Center.
Please observe that certain services may not be available outside
the country of original purchase, for example, due to the fact that
your Product may have an interior or exterior which is different from
equivalent models sold in other countries. Please note in addition
that it may sometimes not be possible to repair SIM-locked
Products.
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. If you purchased your product in
Australia, you are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure. For warranty service in
Australia, please contact 1300 650 050 or Sony Service Centre, 320
Princes Hwy, ROCKDALE NSW 2216.
** In some countries/regions additional information (such as a
valid warranty card) may be requested.
Trademarks and acknowledgements
The Liquid Identity logo and Xperia are trademarks or registered
trademarks of Sony Mobile Communications AB.
Sony is a trademark or a registered trademark of Sony Corporation.
Ericsson is a trademark or registered trademark of
Telefonaktiebolaget LM Ericsson.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG
Inc. and any use of such mark by Sony is under license.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
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Anguilla
1-800-080-9518
(Toll Free)
[e-mail]
m
Antigua and
Barbuda
1-800-081-9518
(Toll Free)
[e-mail]
m
Argentina
0800-333-7427
(número gratuito)
[e-mail]
m
Australia
1300 650-050
(Toll Free)
[e-mail]
m
The
Bahamas
1-800-205-6062
(Toll Free)
[e-mail]
m
Barbados
1-800-082-9518
(Toll Free)
[e-mail]
m
Belgique/
België
02-0745 1611 [e-mail]
m
Belize
AN 815, PIN
5597 (Toll Free)
[e-mail]
m
Bermuda
1-800-083-9518
(Toll Free)
[e-mail]
m
Bolivia
800-100-542
(número gratuito)
[e-mail]
m
Brasil
4001-0444
(Capitais e
regiões
metropolitanas)
0800 884 0444
(Demais regiões)
[e-mail]
m
Canada
1 866 766 9374
(Toll Free / sans
frais)
[e-mail]
m
Cayman
Islands
1-800-084-9518
(Toll Free)
[e-mail]
m
15
Central and
Southern
Africa
[phone] [e-mail]
m
Česká
republika
844 550 055 [e-mail]
m
Chile
800-646-425
(número gratuito)
[e-mail]
m
Colombia
01800-0966-080
(número gratuito)
[e-mail]
m
Costa Rica
0 800 011 0400
(número gratuito)
[e-mail]
m
Danmark
3331 2828 [e-mail]
m
Deutschland
0180 534 2020
(ortsübliche
Gebühren)
[e-mail]
m
Dominica
1-800-085-9518
(Toll Free)
[e-mail]
m
Ecuador
1-800-0102-50
(número gratuito)
[e-mail]
m
Eesti
06 032 032 [e-mail]
m
Egypt/رصم
16727 [e-mail]
m
Ελλάδα 801 11 810 810
[phone]
(από κινητό
τηλέφωνο)
[e-mail]
m
El Salvador
800-6323
(número gratuito)
[e-mail]
m
España
902 180 576
(tarifa local)
[e-mail]
m
16
France
09 69 32 21 21
09 69 32 21 22
(Xperia™
uniquement)
[e-mail]
m
Guatemala
1-800-300-0057
(número gratuito)
[e-mail]
m
Haïti/Ayiti
AN 193, PIN
5598 (numéro
gratuit / nimewo
gratis)
[e-mail]
m
Honduras
AN 8000122,
PIN 5599
(número gratuito)
[e-mail]
m
Hong Kong/
香港
[phone] [e-mail]
m
Hrvatska
062 000 000 [e-mail]
m
India/ 1800 11 1800
(Toll Free)
+91 (011)
39011111
[e-mail]
Indonesia
[phone]
7669
[e-mail]
Ireland
1850 545 888
(Local rate)
[e-mail]
Italia
06 48895206
(tariffa locale)
[e-mail]
Jamaica
1-800-442-3471
(Toll Free)
[e-mail]
m
Κύπρος/
Kıbrıs
0800 90 909 [e-mail]
m
Latvija
67 21 43 01 [e-mail]
m
Lietuva
8 700 55030 [e-mail]
m
17
Magyarorsz
ág
01 880 47 47 [e-mail]
m
Malaysia
1 800-88-7666 [e-mail]
m
Maroc/
󰤯󰥑󰥥󰥠
[phone] [e-mail]
m
México
0 1800 000 4722
(número gratuito)
[e-mail]
m
Nederland
0900 8998318 [e-mail]
m
Nederlandse
Antillen
001-866-509-86
60 (gratis
nummer)
[e-mail]
m
New
Zealand
0800-100-150
(Toll Free)
[e-mail]
m
Nicaragua
AN 1800-0166,
PIN 5600
(número gratuito)
[e-mail]
m
Norge
815 00 840
(lokaltakst)
[e-mail]
m
Österreich
0810 200 245 [e-mail]
m
Pakistan/
󰤏󰤙󰤵󰚨󰤏󰙰
021 - 111 22 55
73
[e-mail]
m
Panamá
00800-787-0009
(número gratuito)
[e-mail]
m
Paraguay
009 800 54
20032 (número
gratuito)
[e-mail]
m
Perú
0800-532-38
(número gratuito)
[e-mail]
m
Philippines/
Pilipinas
[phone]
or 1800 1 853
7669
[e-mail]
m
18
Polska
[phone]
444
[e-mail]
m
Portugal
808 204 466
(chamada local)
[e-mail]
m
República
Dominicana
1-800-751-3370
(número gratuito)
[e-mail]
m
România
[phone] [e-mail]
m
Saint Kitts
and Nevis
1-800-087-9518
(Toll Free)
[e-mail]
m
Saint
Vincent and
the
Grenadines
1-800-088-9518
(Toll Free)
[e-mail]
m
Schweiz/
Suisse/
Svizzera
0848 824 040 [e-mail] .co
m
Singapore
[phone] [e-mail]
m
Slovenia
0800 81291 [e-mail]
Slovensko
02 5443 6443 [e-mail]
m
South Africa
0861 632222 [e-mail]
m
South
Κorea/대한
민국
([phone] [e-mail]
m
Suomi
09 299 2000 [e-mail]
Sverige
013 24 45 00
(lokal taxa)
[e-mail]
m
Thailand
001 800 852
7663 or 02401
3030
[e-mail]
m
19
Trinidad and
Tobago
1-800-080-9521
(Toll Free)
[e-mail]
m
Türkiye
[phone]
77
[e-mail]
m
United
Kingdom
08705 237 237
(Local rate)
[e-mail]
m
United
States
1 866 766 9374 [e-mail]
m
Uruguay
000-401-787-01
3 (número
gratuito)
[e-mail]
m
Venezuela
0-800-1-00-2250
(número gratuito)
[e-mail]
m
Việt Nam
1900 1525 (miễn
phí)
[e-mail] .co
m
България
0800 1 8778 [e-mail]
m
Россия
8-800-1008022 [e-mail]
m
Україна
[phone]
1515
[e-mail]
m
󰥸
[phone] [e-mail]
m
󰤏󰥤󰥺
󰤕󰥵󰤒󰤯󰥍󰥠
󰤫󰤥󰤙󰥥󰥠
[phone]
(UAE)
[e-mail]
m
󰤗󰥴󰥯󰥝󰥠
[phone] [e-mail]
m
󰤕󰥝󰥡󰥥󰥥󰥠
󰤕󰥵󰤒󰤯󰥍󰥠
󰤕󰥴󰥯󰥍󰤵󰥠
800-8200-727 [e-mail]
m
20
中国
[phone]
0000
[e-mail]
台灣
+886 2
25625511
[e-mail]
m
ไทย
02 2483 030 [e-mail]
m
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